IT Support & Device Management Specialist

As an IT Support & Device Management Specialist (MDM) at LEDFlex Group, you will play a crucial role in maintaining the organization's IT infrastructure and ensuring the secure and efficient management of all endpoints, including mobile devices, laptops, and desktops. Your focus will be on providing technical support, deploying and managing Mobile Device Management (MDM) solutions, and enforcing device policies to enhance security, compliance, and operational efficiency. You will be responsible for administering and maintaining Mac and PC environments, deploying and managing MDM software, overseeing device lifecycle management, maintaining and monitoring network infrastructure, troubleshooting hardware, software, and network issues, managing IT service desk/ticketing system, handling IT assets and inventory records, assisting with Business Central support and systems integration, supporting staff onboarding/offboarding, and developing IT procedures and standards. Key Skills Required: - Experience managing MDM platforms and multi-device environments - Strong understanding of networking fundamentals - Proficiency with IT management tools - Knowledge of cybersecurity best practices - Hands-on experience supporting Business Central workflows Preferred Qualification and Experience: - Bachelors degree in IT, Computer Science, or related field - 3 years of experience in an IT Admin/IT Systems Manager role - Strong written and verbal communication skills - Ability to troubleshoot and resolve technical issues efficiently - Strong organizational and communication skills - Detail-oriented with a proactive approach to system management As the IT Support & Device Management Specialist (MDM), you will report to the Lead Programmer within the IT department. You will have the opportunity to work in a collaborative and innovative environment, gain exposure to various stages of product development, work on impactful projects, and access opportunities for professional growth and skill development. The position offers a competitive salary, desirable working hours, annual leave as per labor laws, and a dynamic and supportive team environment in Madhapur, Hyderabad. If you are interested in this position, please send your resume to recruitment@ledflexgroup.com with the subject line "IT Support & Device Management Specialist (MDM) Application." Join LEDFlex Group for a rewarding full-time job that promises personal and professional growth.,