IT Executive - Burgundy Brand Collective

• Configuring retail systems with the POS software and other hardware and software infrastructure
• Ensuring that retail systems are producing accurate information that is being reflected in relevant analytic reports
• Receiving, logging and managing calls from internal staff and vendors via telephone and email
• Installing and configuring computer hardware, software, networks, printers and scanners
• Monitoring and maintaining CCTVs, computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing 24x7 availability of critical solutions across the company
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Maintaining backup of all systems across the company
• Maintaining records of software licenses
• MS SQL Server: Ensuring regular maintenance activities, database design, query optimization, data extraction.

Candidate Qualifications & Skill Requirements:

• Knowledge of any of the following— O365, Tally, SQL queries, integration of POS and Shopify, Olabi, GoFrugal, Odoo, ETP —is mandatory.
• Bachelor's degree with 2-4 years of experience.
• Expertise in SQL Queries and maintaining database
• Understanding of Microsoft Office configuration
• Expertise in technical support (over the phone or face to face)
• Good knowledge required in computer hardware, setting up network
• Knowledge of POS systems is an advantage

Job Location: Head Office – Lower Parel, Mumbai

Reporting Manager: IT Manager

About us:

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Ligne Roset – a luxury French contemporary furniture brand and Jacadi Paris - a luxury French children's wear brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Shift:

• Day shift

Work Location: In person