IT - Digital Applications

Job Description

· Maintaining and administering digital applications · Providing technical support on a daily basis · Conduct both preventive and proactive maintenance on applications · Ensuring the digital applications runs smoothly · Monitoring and maintaining digital applications for the hospital systems · Installing, configuring and maintaining software · Solving technical problems · Managing area-specific technology resources · Facilitating area alignment with institutional strategic initiatives and IT policy · Install and configure computer hardware operating systems and applications · Talk hospital clinical staff or employees through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues · Troubleshoot system and network problems, diagnosing and solving hardware or software faults · Provide support, including procedural documentation and relevant reports · Follow diagrams and written instructions to repair a fault or set up a system · Support the roll-out of new applications · Set up new users' accounts and profiles and deal with password issues · Respond within agreed time limits to call-outs · Work continuously on a task until completion (or referral to third parties, if appropriate) · Prioritise and manage many open cases at one time · Keep computer systems running smoothly and ensure users get the maximum benefit from them · Rapidly establish a good working relationship with customers and other professionals, such as software developers of vendors to maintain the application in working condition · Test and evaluate new technology · Conduct electrical safety checks on ICT equipment. Job Types: Full-time, Permanent Pay: ₹8,086.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person