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6.0 - 9.0 years
8 - 11 Lacs
Pune
Work from Office
Job Title: ITAO ( IT Application Owner ) AVP Location: Pune, India ITAO is the custodian of the application and is responsible to apply and enable during Life-Cycle of the application the IT policies and procedures with specific consideration to IT management and Information Security. The ITAO ensures a clear separation of the responsibility within the project, aimed at achieving a safe and secure running of the application and compliance to regulations, policies and standards. ITAO is responsible for application documentation, application infrastructure reliability and compliance, and is usually the IT SPOC for audit initiatives. Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Strategy & Architecture Enterprise IT governance: Reviews current and proposed information systems for compliance with the organisation's obligations (including legislation, regulatory, contractual and agreed standards/policies) and adherence to overall strategy. Provides specialist advice to those accountable for governance to correct compliance issues. Cloud Security & Governance : Migration on Cloud from on-prem setup end to end with ensuring application/infrastructure and Data Security Information security: Communicates information security risks and issues to business managers and others. Performs basic risk assessments for small information systems. Contributes to vulnerability assessments. Applies and maintains specific security controls as required by organisational policy and local risk assessments. Investigates suspected attacks. Responds to security breaches in line with security policy and records the incidents and action taken. Information content publishing: Understands technical publication concepts, tools and methods and the way in which these are used. Uses agreed procedures to publish content. Obtains and analyses usage data and presents it effectively. Understands, and applies principles of usability and accessibility to published information. Specialist advice: Actively maintains knowledge in one or more identifiable specialisms. Provides detailed and specific advice regarding the application of their specialism(s) to the organisation's planning and operations. Recognises and identifies the boundaries of their own specialist knowledge. Collaborates with other specialists, where appropriate, to ensure advice given is appropriate to the needs of the organisation. Knowledge management: Maintains knowledge management systems and content to meet business needs. Supports others to enable them to complete knowledge management activities and form knowledge management habits. Reports on progress of knowledge management activities. Configures and develops knowledge management systems and standards. Supports changes to work practices to support capture and use of knowledge. Business risk management: Investigates and reports on hazards and potential risk events within a specific function or business area. Continuity management: Implements and contributes to the development of a continuity management plan. Coordinates the assessment of risks to the availability, integrity and confidentiality of systems that support critical business processes. Coordinates the planning, designing, and testing of maintenance procedures and contingency plans. Data management: Assists in providing accessibility, retrievability, security and protection of data in an ethical manner. Methods and tools: Provides support on the use of existing method and tools. Configures methods and tools within a known context. Creates and updates the documentation of methods and tools. To maintain the Information Security related documentation of assigned IT Assets in the DB Group IT Asset inventory. Change and Transformation Requirements definition and management: Assists in the definition and management of requirements. Uses standard techniques to elicit, specify, and document requirements for simple subject areas with clearly-defined boundaries. Assists in the creation of a requirements baseline and in investigating and applying authorised requests for changes to base-lined requirements, in line with change management policy. Delivery and operation Availability management: Contributes to the availability management process and its operation and performs defined availability management tasks. Analyses service and component availability, reliability, maintainability and serviceability. Ensures that services and components meet and continue to meet all of their agreed performance targets and service levels. Implements arrangements for disaster recovery and documents recovery procedures. Conducts testing of recovery procedures. Service acceptance: Engages with project management to confirm that products developed meet the service acceptance criteria and are to the required standard. Feeds into change management processes. Configuration management: Applies tools, techniques and processes to track, log and correct information related to configuration items. Verifies and approves changes ensuring protection of assets and components from unauthorised change, diversion and inappropriate use. Ensures that users comply with identification standards for object types, environments, processes, lifecycles, documentation, versions, formats, baselines, releases and templates. Performs audits to check the accuracy of information and undertakes any necessary corrective action under direction. Asset management: Applies tools, techniques and processes to create and maintain an accurate asset register. Produces reports and analysis to support asset management activities and aid decision making. Change management: Develops implementation plans for complex requests for change. Evaluates risks to the integrity of service environment inherent in proposed implementations (including availability, performance, security and compliance of the business services impacted). Seeks authority for those activities, reviews the effectiveness of change implementation, and suggests improvement to organisational procedures governing change management. Leads the assessment, analysis, development, documentation and implementation of changes based on requests for change. Security administration: Investigates minor security breaches in accordance with established procedures. Assists users in defining their access rights and privileges. Performs non-standard security administration tasks and resolves security administration issues. Application support: Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Advises on application security, licensing, upgrades, backups, and disaster recovery needs. Ensures that all requests for support are dealt with according to set standards and procedures. Problem management: Ensures that appropriate action is taken to anticipate, investigate and resolve problems in systems and services. Ensures that such problems are fully documented within the relevant reporting system(s). Enables development of problem solutions. Coordinates the implementation of agreed remedies and preventative measures. Analyses patterns and trends. To support key role holders such as ITAOs and ISOs to develop a secure environment by evaluating the IT Security requirements as early as possible in the system development life cycle to select the applicable information security controls for implementation. To guide ITAOs on the implementation of compensating controls in case of deviations from the applicable information security controls. To approve the access control and user authorization approach of the assigned IT Assets. To execute and document periodical recertification of Access Rights in compliance with the DB Group Identity and Access Processes. Incident management: Ensures that incidents are handled according to agreed procedures. Investigates escalated incidents to responsible service owners and seeks resolution. Facilitates recovery, following resolution of incidents. Ensures that resolved incidents are properly documented and closed. Analyses causes of incidents, and informs service owners in order to minimise probability of recurrence, and contribute to service improvement. Analyses metrics and reports on performance of incident management process. Your skills and experience Experience 6 to 9 years IT Service Management, IT Governance or IT Project Management background. Excellent communication and presentation skills, highly organized and disciplined. Experienced in working with multiple stakeholders. Ability to create and naturally maintain good business relationships with all stakeholders. Comfortable working in VUCA (Volatility Uncertainty Complexity Ambiguity) and highly dynamic environments. Rounded knowledge and experience of all the following Information Security processes; Application and Infrastructure Security Identity and Access management Information Security Incident and Problem Management Information Security Governance for business and technology Information Security Risk Management Expert knowledge of DB Information Security Principles, Policies, and Procedures Profound experience in business and IT processes and respective Information Security requirements. Extensive experience with financial markets and institutions. Excellent analytical skills, flexibility regarding problem solving. Ability to work in fast paced environment and keep pace with technical/ operational innovation. Open minded, able to share information, transfer knowledge and expertise to team members. Keeps pace with technical/operational innovation & maintains understanding of the CIO technologies, as well as CISO service and technology offerings ITAO will typically have a rather limited technical hands on involvement. A high-level understanding on the products/technologies below is welcomed: Databases: mainly Oracle Application/web servers (like J2EE based, especially JBoss, Tomcat, WebLogic Server, Apache) Management of security certificates. Unix servers very basic administration Microservices and SOA Communication and encryption protocols (mainly HTTP(S), SSL) Networking (firewalls, load balancers, etc) High Availability Architecture. Reasonable understanding and relevant experience in Agile-Scrum delivery and main tools (Jira & Confluence); 4-5 years of work experience in IT; 2-3 years project management or application owner experience. Preferable skills: Experience working with distributed development teams; Experience in finance products Experience on Google Cloud Security and Management Degree in Information Security or a comparable education In addition, the following education/certification attainment will be beneficial: CISSP (Certified Information Systems Security Professional) or equivalent. ISSMP (Information Systems Security Management Professional). CISM (Certified Information Security Manager) or equivalent Skills and quality Quality assurance: Contributes to the collection of evidence and the conduct of formal audits or reviews of activities, processes, data, products or services. Examines records for evidence that appropriate testing and other quality control activities have taken place and determines compliance with organisational directives, standards and procedures. Identifies non-compliances, non-conformances and abnormal occurrences. Conformance review: Collects and collates evidence as part of a formally conducted and planned review of activities, processes, products or services. Examines records as part of specified testing strategies for evidence of compliance with management directives, or the identification of abnormal occurrences. Digital forensics: Contributes to digital forensic investigations. Processes and analyses evidence in line with policy, standards and guidelines and supports production of forensics findings and reports. To contribute to the Information Security Incident Management Process in the case of a security breach for their IT-Assets, if requested. Relationships and engagement Relationship management: Identifies the communications and relationship needs of stakeholder groups. Translates communications/stakeholder engagement strategies into specific activities and deliverables. Facilitates open communication and discussion between stakeholders, acting as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans. Provides informed feedback to assess and promote understanding. Facilitates business decision-making processes. Captures and disseminates technical and business information. Experience/Exposure Autonomy: Works under general direction. Uses discretion in identifying and responding to complex issues and assignments. Receives specific direction, accepts guidance and has work reviewed at agreed milestones. Determines when issues should be escalated to a higher level. Influence : Interacts with and influences colleagues. Has working level contact with customers, suppliers and partners. May supervise others or make decisions whichimpactthe work assigned to individuals or phases of projects. Understands and collaborates on the analysis of user/customer needs and represents this in their work. Complexity: Performs a range of work, sometimes complex and non-routine, in a variety of environments. Applies methodical approach to issue definition and resolution. Knowledge: Has a sound generic, domain and specialist knowledge necessary to perform effectively in the organization typically gained from recognized bodies of knowledge and organizational information. Demonstrates effective application of knowledge. Has an appreciation of the wider business context. Takes action to develop own knowledge. Business skills: Demonstrates effective communication skills. Plans, schedules and monitors own work (and that of others where applicable) competently within limited deadlines and according to relevant legislation, standards and procedures. Contributes fully to the work of teams. Appreciates how own role relates to other roles and to the business of the employer or client. Demonstrates an analytical and systematic approach to issue resolution. Takes the initiative in identifying and negotiating appropriate personal development opportunities. Understands how own role impacts security and demonstrates routine security practice and knowledge required for own work. Cloud Migration and Understanding : Basic Knowledge on IaaS/PaaS/SaaS and migration from different environments to Cloud
Posted 3 weeks ago
5.0 - 8.0 years
8 - 12 Lacs
Bengaluru
Hybrid
Provides comprehensive application functionality, configuration and support expertise for application software solutions; works with business analysts, architects, technical experts and software vendors on the solution requirements, design, configuration, functionality gap resolution, implementation, support, maintenance and enhancement of the applications. Analyzes and evaluates application functionality and provides recommendations to increase utilization of standard application functionality to improve business processes and capabilities Determines and documents optimum application setup and configuration to meet functional requirements and specifications; configures and verifies application setup and configuration Develops expertise in emerging application and solution trends and functionality; provides functional recommendations for assigned applications and systems. Conducts analysis of potential application solutions, identifies and recommends solutions to address functionality gaps in the application. Develops and maintains strong relationships with relevant vendors; works with vendors to improve application functionality and resolve functionality issues Partners with process owners, business analysts, systems analysts and architects to gather, document and review functional, architecture and technical requirements and define application functional designs. Serves as subject matter expert and point of contact on content, processes, procedures and functionality associated with assigned applications for projects and application support (as needed). Creates and manages functional specifications for a given project from which programs and configurations will be applied to create the program, application, or complete solution Qualifications Skills Solution Design - Creates and defines the solution design complete with instrumentation and measurement, using industry standards and tools, version control, and build and test automation to synthesize diagrams, models and documentation in order to build a solution that meets buildability, business, technical, security, governance and compliance requirements. Solution Functional Fit Analysis - Composes and decomposes a system into its component parts using procedures, tools and work aides for the purpose of studying how well the component parts were designed, purchased and configured to interact holistically to meet business, technical, security, governance and compliance requirements. Solution Modeling - Creates, designs and formulates models, diagrams and documentation using industry standards, tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements. Solution Configuration - Configures, creates and tests a solution for commercial off-the-shelf (COTS) applications using industry standards and tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements. Solution Validation Testing - Validates a configuration item change or solution using the Function's defined best practices, including the Systems Development Life Cycle (SDLC) standards, tools and metrics, to ensure that it works as designed and meets customer requirements. Business insight - Applying knowledge of business and the marketplace to advance the organizations goals. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Tech savvy - Anticipating and adopting innovations in business-building digital and technology applications. Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Global perspective - Taking a broad view when approaching issues, using a global lens. Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Manages conflict - Handling conflict situations effectively, with a minimum of noise. Education, Licenses, Certifications College, university, or equivalent degree in Information Technology, Business or a related subject required. This position may require licensing for compliance with export controls or sanctions regulations. Experience Intermediate level of relevant work experience required. 3-5 years of experience. The SAP Service and Warranty Functional Analyst develops & maintains a super-user level of understanding of the existing supply chain business processes in Procurement, Service and Warranty, Manufacturing Operations, Logistics, Inventory and EWM areas, including the management of data and process flows. Ideates in design, development and implementation of best practice solutions and improvements to Service, Sales and Supply Chain cross functional processes and work with business and IT teams to promote business transformation leading to digitization of supply chain. This is an extensive hand-on position and requires min. of 5-8 years with SAP SWM configuration expertise of various modules in S/4 HANA Initiates new methods and procedures designed to maintain the integrity of all processing functions in conjunction with Service, Sales and Supply Chain functional support. Possess the skill sets necessary to - Understand the data requirements for legacy to SAP migration. Extract required data from source locations and compile and validate for final evaluation Lead production support and business operations support. Provide SAP solution demonstrations to team, business partners and leadership, including end user support. Develop innovative and reliable insights through use of descriptive, diagnostic, predictive and prescriptive analytical techniques. Provide excellent customer service to all Cummins DBS Service and Warranty business partners Experience with development work on eCommerce front end to SAP CS module is desirable. Cross Functional experience with FICO, PP, QM, PM, MM, PM etc Lead production support and business operations support for global support. Should be able to work in multiple shifts in a follow the sun model. SAP Certification is mandatory
Posted 1 month ago
10.0 - 16.0 years
12 - 18 Lacs
Pune
Work from Office
The ITAO is the function responsible on the application lifecycle governance. The applicant will act as an IT Application Owner for applications in the TAS Function The IT Application Owner (ITAO) is accountable for the Application Management of portfolio of applications. The ITAO has to ensure that the application(s) are enhanced and maintained in accordance to the Banks IT Security Risk and Compliance requirements. The Technology Roadmap within DB and the Business plans. The ITAO should work with relevant stakeholders of the application and ensure that you effectively identifies and manages risks, issues, compliance gaps in line with DB IT risk and compliance policies and also the road map of the business stakeholders. Service levels need to be evolved and met based on business needs. The ITAO need to proactively escalate with relevant stake holders to ensure that there is no slippage in meeting IT Risk, compliance and audit goals for the application, portfolio of applications. Your key responsibilities Monitoring Portfolio and align with them on deliveries and strategy of NARs. Make sure TAS Applications portfolio is compliant, considering tasks and activities coming from: Control Workbench, and other requirements from the stakeholders. Lead Risk and compliance process for the set of application that candidate is the IT owner. Facilitate Disaster Recovery activities by reviewing DR plans and coordinating the execution of DR exercise for the application. Manage Internal and external application audits and Audit issue remediation activities. Manage remediation of gaps in application lifecycle management activities such as Account recertification, remediation of Application configuration gaps etc Manage application related Risk and Compliance Evaluation tasks and resolution of gaps in this area. Manage any IT Security incidents that may occur in the application. Plan and Manage Application events and Database Events monitoring using Bank wide standard monitoring tools. Manage application capacity forecasting and monitoring. Plan and manage Application user access related tasks. Plan for Application Hardware / Software / License upgrades or migration activities to align to the compliant platforms. Ability to manage the L3 activities in-terms of application fixes. Co-ordinate Essential Maintenance Change management process Contributes to Go Live transitions. Can support GCP Applications and migration activities Your skills and experience Desirable experience 12+ plus years in the IT industry Prior ITAO experience is preferrable. Good understanding of the SDLCs and current IT trends in managing Projects. .Net/Java technical background is highly desirable with Database experience. IT Risk Frameworks experience is needed. Banking / Financial industry Exposure is a plus. Business Risk audits experience is good to have. Project/Development/ Release/Support Management/ Technology Infrastructure management Digital Assets knowledge would be a plus. Using initiative to proactively prioritize workload. Comfortable working with junior engineering staff through to senior business stakeholders Excellent communication and influencing skills across various levels of stakeholders. Open minded and willing to learn business and technology. Ability to work in fast paced environment with multiple requirements. Ability to manage the expectations of stakeholders and set expectation with clear milestones and target dates to achieve. Passion about sharing knowledge and best practice. Ability to work in virtual teams and in weak matrix organizations across geographic locations. Project management skills are must. Fluent in English (written/verbal) Ability to mentor juniors. Team Player Educated to degree level or above. Experience of working in a dynamic collaborative environment
Posted 1 month ago
7 - 9 years
9 - 11 Lacs
Pune
Work from Office
The applicant will act as an IT Application Owner for applications in the CIB Domain. The IT Application Owner (ITAO) is accountable for the Application Management of portfolio of applications. The ITAO has to ensure that the application(s) are enhanced and maintained in accordance with the Banks IT Security Risk and Compliance requirements. The Technology Roadmap within DB and the Business plans. The ITAO should work with relevant stakeholders of the application and ensure that he or she effectively identifies and manages risks, issues, compliance gaps in line with DB IT risk and compliance policies and also the road map of the business stakeholders. Service levels need to be evolved and met based on business needs. The ITAO need to proactively escalate with relevant stake holders to ensure that there is no slippage in meeting IT Risk, compliance and audit goals for the application, portfolio of applications. This role expects the person to have some experience in Project Management. The ITAO is also expected to take part in the Annual budget planning exercise with respect to his or her application along with relevant stakeholders if necessary. Your key responsibilities The Application Owner is in charge of a broad set of duties. On one hand an ITAO has a management responsibility for a set of application within the portfolio. On the other hand, the ITAO is requested to provide detailed administrative information in self-assessments to comply with the IT Policies & Standards. The following are typically some of the tasks for which an ITAO is responsible for: Lead Risk and compliance process for the set of application that he or she is the IT owner. Facilitate Disaster Recovery activities by reviewing DR plans and coordinating the execution of DR exercise for the application. Manage Internal and external application audits and Audit issue remediation activities. Manage remediation of gaps in application lifecycle management activities such as Account recertification, remediation of Application configuration gaps etc. Manage application related Risk and Compliance Evaluation tasks and resolution of gaps in this area. Manage any IT Security incidents that may occur in the application. Plan and Manage Application events and Database Events monitoring using Bank wide standard monitoring tools. Manage application capacity forecasting and monitoring. Plan and manage Application user access related tasks. Plan for Application Hardware / Software / License upgrades or migration activities to align to the compliant platforms. Your skills and experience: Maintenance & Monitoring of Application/Environment Access levels for all the relevant teams in the Application life cycle phases Ongoing enhancement and maintenance of an application including management of scope & on-time Upgrades of Environments. Conducting strategic planning for the application & environments. Identifying and managing technical projects necessary to ensure required and established service levels are maintained. Managing strategic capacity, consumption and performance management (Forecast and management based on business plans). Ensuring policy-compliance for dB RAMM, SOX, ASG, ISP, Audit. Managing software licenses, security certificates and contracts with service providers. Manage technical projects necessary to ensure required and established service levels are maintained. Ensuring availability of all necessary application/service knowledge and documentation and are timely updated. Collaborating with various stakeholders including the Audit and Risk leads, Application vendors, Development, Deployment, DevOps, Testing and Production Management team members and project & program managers Steering, overseeing and delivering the design and development of industrialization solutions into the production support teams for operations and monitoring. Performing reviews for all technical changes in close collaboration with Development/DevOps team representatives (both business and IT). Assisting with DevOps objectives of configuration/monitoring/packaging/deployment automations. Identifying, documenting and communicating risks and issues discovered during delivery cycles. Participating in meetings with business and development, production support teams on product enhancement and development planning calls, evaluate and coordinate production incidents escalations. Coordinate with Risk and Control Program & Transformation lead to ensure all the necessary RnC items are addressed on time with resolutions there by mainlining the Application and Infra health status Green. Good understanding of the SDLCs and current IT trends in managing Projects. Excellent communication and influencing skills across various levels of stakeholders. Open minded and willing to learn business and technology. Ability to work in fast paced environment with multiple requirements. Ability to manage the expectations of stakeholders and also set expectation with clear milestones and target dates to achieve. Passion about sharing knowledge and best practice. Ability to work in virtual teams and in weak matrix organizations across geographic locations. Project management skills are must. Fluent in English (written/verbal) Ability to mentor juniors. Team Player Specific Technology Skills Minimum 7-9 years of work experience in IT Knowledge about ITIL framework. Certification will be a plus. Experience in Banking and Finance domain would be an advantage. 2-3 years project management or application owner experience Experience with SDLC framework Database knowledge (Oracle, Hadoop, MongoDB etc.) Experience with audit and compliance Knowledge about Cloud (IaaS, PaaS, SaaS) or any cloud certification Understanding of Continuous Integration and Deployment DevOps Tools such as GIT, Maven, Artifactory, Jenkins, Teamcity, Puppet, BladeLogic etc., Experienced with: Java Server Technology, ANT, continuous integration and dev ops tools will be a plus. Ability to work on tight deadlines. Good communication and excellent interpersonal skills Experience with working multiple stakeholders with excellent coordination skills. Experience in creating solution roadmaps and plan with periodic governance status reporting and monitoring.
Posted 2 months ago
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