IT and NON-IT Freshers

0 - 4 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Support Representative at The Job4U Job, you will play a pivotal role in ensuring the satisfaction of clients and customers. This entry-level position is perfect for enthusiastic individuals looking to kickstart their career in a vibrant and supportive work atmosphere. Key Responsibilities: - Respond promptly to customer inquiries via phone, email, and chat. - Handle and resolve customer complaints, providing appropriate solutions and alternatives within the time limits. - Keep accurate records of customer interactions, transactions, comments, and complaints. - Communicate and coordinate with internal departments to facilitate swift issue resolution. - Provide exceptional customer service while maintaining a positive, empathetic, and professional attitude. Required Skills: - Excellent communication skills, both written and verbal. - Strong problem-solving and decision-making abilities. - Ability to multitask and prioritize in a fast-paced environment. - Basic knowledge of IT and non-IT industries. - Customer-centric approach with a focus on delivering outstanding service. Qualifications: - Minimum educational qualification: Bachelor's degree in any discipline. - Freshers are encouraged to apply. How to Apply: If you are passionate about customer service, eager to learn, and ready to embark on an exciting career journey, we invite you to apply for the Customer Support Representative position at The Job4U Job. Send your resume and a cover letter highlighting your relevant skills to us. Perks and Benefits: - Competitive salary - Comprehensive training programs - Opportunities for career advancement - Inclusive and collaborative work culture Join The Job4U Job and be part of a team that values your potential and is committed to shaping a successful future for you! As a Customer Support Representative at The Job4U Job, you will play a pivotal role in ensuring the satisfaction of clients and customers. This entry-level position is perfect for enthusiastic individuals looking to kickstart their career in a vibrant and supportive work atmosphere. Key Responsibilities: - Respond promptly to customer inquiries via phone, email, and chat. - Handle and resolve customer complaints, providing appropriate solutions and alternatives within the time limits. - Keep accurate records of customer interactions, transactions, comments, and complaints. - Communicate and coordinate with internal departments to facilitate swift issue resolution. - Provide exceptional customer service while maintaining a positive, empathetic, and professional attitude. Required Skills: - Excellent communication skills, both written and verbal. - Strong problem-solving and decision-making abilities. - Ability to multitask and prioritize in a fast-paced environment. - Basic knowledge of IT and non-IT industries. - Customer-centric approach with a focus on delivering outstanding service. Qualifications: - Minimum educational qualification: Bachelor's degree in any discipline. - Freshers are encouraged to apply. How to Apply: If you are passionate about customer service, eager to learn, and ready to embark on an exciting career journey, we invite you to apply for the Customer Support Representative position at The Job4U Job. Send your resume and a cover letter highlighting your relevant skills to us. Perks and Benefits: - Competitive salary - Comprehensive training programs - Opportunities for career advancement - Inclusive and collaborative work culture Join The Job4U Job and be part of a team that values your potential and is committed to shaping a successful future for you!

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