About Us Iris Florist and Decor : Iris Florist and Decor is a premium floral and event decor brand offering fresh flowers, gifting solutions, cakes, and boutique experiences. We're seeking a dynamic Store Manager to lead our retail outlet in Mangalore and ensure an exceptional customer experience while managing the business efficiently. Job Title : Store Manager - Florist & Gifting Location : Mangalore Experience: 3 to 10 years Qualification : Graduate Salary : As per company standards Roles and Responsibilities : Manage overall store operations, staff, inventory, and customer experience Ensure high levels of customer satisfaction through excellent service Meet and exceed sales goals by training, motivating, mentoring, and providing feedback to store staff Develop strategies to increase footfall, expand customer base, and optimize store profitability Maintain outstanding store conditions and visual merchandising standards Complete store administration and ensure adherence to company policies and procedures Handle in-store displays, flower arrangements, cake/gift coordination, and seasonal decor updates Monitor inventory and coordinate with vendors for restocking Handle customer concerns and resolve issues or complaints effectively Report on buying trends, customer preferences, sales performance, and profitability Conduct staff performance evaluations and identify training needs and career growth opportunities Be a role model in professionalism, performance, and customer service Propose and implement innovative ideas to increase market presence and improve store performance Key Skills : Retail management (florist, gifting, lifestyle, or boutique preferred) Excellent customer handling and communication skills Sales-driven mindset and team leadership Inventory control and billing management Visual merchandising and store presentation Conflict resolution and staff coordination
As a Wedding Planner at our company, you will play a crucial role in creating unforgettable weddings for our clients. Your primary responsibility will be to guide clients from their initial vision to the actual realization of their dream event. This will involve working closely with clients to understand their preferences, themes, and specific requirements for weddings and other events. By leveraging your creativity and precision, you will be instrumental in turning their dreams into reality. You will be involved in various aspects of event planning and coordination, including preparing customized proposals, quotations, and presentations tailored to meet each client's unique needs. Your expertise in negotiating contracts, closing deals, and ensuring high client satisfaction will be key to your success in this role. Additionally, you will oversee the production management of events, which includes coordinating decor setup, floral arrangements, stage design, lighting, and audiovisual elements. Vendor and supplier coordination will also be a crucial part of your job, as you will need to liaise with decorators, florists, caterers, and other vendors to ensure seamless execution of events. Your ability to create and manage event timelines while adhering to allocated budgets will be essential in ensuring smooth operations and client satisfaction. During events, you will be responsible for on-site supervision, leading the setup and execution of events and addressing any last-minute challenges that may arise. Maintaining regular communication with clients to exceed their expectations, ensuring all decor elements meet our high-quality standards, and overseeing post-event wrap-up activities will also be part of your responsibilities. To excel in this role, you should possess event planning and wedding planning skills, budgeting expertise, and strong customer service skills. Previous experience in planning and coordinating events, as well as the ability to work well under pressure and meet deadlines, will be advantageous. Excellent organizational and time management skills, knowledge of local vendor management, and a relevant certification or degree in Event Management or a related field will further enhance your suitability for this position.,