International Voice Process

0 - 1 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position Overview

International Voice Process

Key Responsibilities

As an International Voice Process associate, you will be responsible for:

  • Handling inbound and outbound calls to provide excellent customer service and support.
  • Communicating effectively with clients to understand their needs and resolve issues promptly.
  • Maintaining accurate records of customer interactions and transactions.
  • Collaborating with team members to enhance service delivery and improve customer satisfaction.
  • Adhering to company policies and procedures while maintaining a high level of professionalism.
  • Participating in training sessions to improve skills and knowledge relevant to the role.

Qualifications

The ideal candidate for the International Voice Process position should possess the following qualifications:

  • Typing Speed:

    A good typing speed is essential for efficient communication and documentation.
  • Computer Skills:

    Proficiency in using computers and various software applications is required.
  • Communication Skills:

    Excellent verbal and written communication skills in English are a must.
  • Experience:

    Candidates with 0 to 1 year of relevant work experience are encouraged to apply.

10 positions

If you are passionate about customer service and eager to grow your career in the voice process industry, we invite you to apply for this exciting opportunity. Join us in making a difference and be part of a team that values your contributions!

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