About the Role: The role of Manager – Business Development involves driving revenue growth across Open Programs, Custom Programs, Online Certificates, and PGDM Online by managing outreach, lead generation, and client engagement. Responsible for identifying and building long-term relationships with key decision-makers across corporates, PSUs, and government bodies to convert business opportunities into high-impact learning engagements. Collaborate closely with faculty and academic teams to design and deliver customized programs that meet client needs, ensuring quality execution and client satisfaction throughout the lifecycle. Track key performance metrics, ensure smooth coordination with internal teams for operations, finance, and marketing, and contribute to innovation and cross-functional collaboration for institutional success. Play a consultative sales role by tailoring proposals, ensuring timely follow-ups, managing servicing, and working toward client retention and repeat business. Key Responsibilities: Drive revenue for Open Program/MDPs/Customized Learning Solutions through outreach, proposals, and closures Identify, meet and engage decision-makers in corporates, PSUs, and government institutions for getting them on board Maintain a strong pipeline of prospects & proposals Actively engage with clients via calls, meetings, and networking initiatives Prepare a strong database to drive weekly meetings and a strong funnel Ability to drive consultative sales approach and work on customized proposals for each of the client Ensure timely follow-ups for conversions Coordinate with program team and faculty for delivery and feedback Manage client servicing, including invoicing and reporting Ensure repeat business through relationship building and customer satisfaction Track performance metrics: leads, proposals, closures, and revenue Collaborate with the marketing team for branding, collaterals development, and social media management Work collaboratively with other departments to generate leads and establish connects and support other departments as and when required. Coordinate with the finance team to ensure collection of dues from the client and pay out to the faculty Focus on innovation, enhancing the current services and ways of working Eligibility: Around 7-10 years of overall experience with significant part of it in sales / business development Well, networked in the CLOs, CHROs and Corporate community; Experience in working with senior professionals in HR, functional leaders, CXOs, having rich track record of business negotiations and closing the deal Excellent quantitative, analytical skills, good at research & identifying patterns; Good at working with Microsoft excel, power point presentation, Tableau Proven experience in CRM and funnel management, with the ability to track, analyze, and optimize client journeys Strong track record in client relationship management, with the ability to build long-term partnerships Demonstrated expertise in proposal writing and pitching, including crafting tailored solutions and delivering persuasive presentations Excellent verbal and written communication skills, with attention to clarity, tone, and audience engagement In-depth subject matter and market knowledge relevant to the industry, enabling strategic conversations and insights Strong capability in liaising and influencing, with the confidence to align diverse teams and drive consensus across stakeholders Key Performance Indicators (KPIs): Revenue achievement against annual targets Operational efficiency and on-time delivery rate of programs New program launches / new clients onboarded Implemented innovative ideas and product launches Location: Delhi, Mumbai, Kolkata, Bhubaneswar To Apply – share your profile at – mdp@imi.edu Show more Show less

About the Role: Oversee the admissions process operations and communication strategy across all touchpoints using Meritto CRM. This role is central to ensuring a seamless applicant journey through timely data handling, accurate scheduling, cross-team coordination, and clean funnel reporting. Key Responsibilities: Operate the Meritto CRM platform end-to-end Manage interview invites and scheduling for applicants across campuses Resolve applicant queries across all communication channels (email, call, WhatsApp, etc.) Ensure clean, accurate, and real-time funnel data across platforms Track and report admissions metrics to leadership on a weekly basis Coordinate with the central admissions team and campus heads for lead allocation and progress Collaborate with content and tech teams for communication triggers and data sync Support pre-admissions and onboarding communication tasks including offer letters, reminders, and document collection Flag lead drop-offs, identify bottlenecks in the funnel, and ensure timely action Maintain documentation and audit readiness across CRM workflows and applicant records Eligibility: 10-12 years of experience in admissions operations, CRM management, or education lifecycle coordination Deep hands-on experience with Meritto (formerly NoPaperForms) or similar CRM tools Strong understanding of admissions funnels, student lifecycle, and data hygiene practices Proficient in Excel and data handling, with working knowledge of scheduling tools Exceptional communication skills for applicant handling and cross-functional collaboration Experience in MIS preparation, dashboards, and CRM-based reporting Comfortable managing applicant communication flows at scale across multiple campuses Key Performance Indicators (KPIs): Funnel accuracy and real-time updates in Meritto imeliness and error-free execution of interview and offer communication Resolution rate and response time for applicant queries Weekly admissions report quality and consistency Internal stakeholder satisfaction (campus and central teams) Location: Delhi Interested candidates are invited to submit their application along with a detailed resume at headadmissions@imi.edu Show more Show less

About the Role: Lead campus-level marketing and admissions initiatives to drive lead engagement, UG outreach, and conversion at the assigned IMI campus. This role requires strong local coordination with colleges, teams, and the central office to maintain brand alignment, achieve seat occupancy targets, and manage post-offer engagement. Key Responsibilities: Lead admissions and marketing efforts for the campus Coordinate with UG colleges for outreach activities and partnerships Supervise campus marketing and admissions teams for daily execution and event support Coordinate with central teams for content approvals, campaign alignment, and brand consistency Monitor conversion metrics post-offer and ensure structured post-offer engagement Support content creation, campus tours, and student ambassador engagement Represent the campus in outreach events, info sessions, and admission-related activities Manage internal communication flow between central, campus, and vendor teams Eligibility: 10-12 years of experience in marketing, admissions, or education outreach roles Proven ability to lead campus-level execution and coordinate with UG colleges Experience in managing small teams, vendors, and academic stakeholders Familiarity with undergraduate market dynamics, student communication, and local branding Intermediate knowledge of content review, campaign execution, and event coordination Strong verbal and written communication with the ability to represent the institute externally Proficient in tracking basic funnel metrics and executing follow-ups Key Performance Indicators (KPIs): Number and quality of UG outreach activities conducted Applicant conversion rates at the campus level Timeliness and accuracy of content sent for central approvals Team performance and event execution quality Engagement and success of post-offer conversion activities Location: Delhi & Bhubaneswar Show more Show less