International Customer Support Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Ttech

0 - 2 years

2 - 5 Lacs

Delhi

Posted:1 week ago

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Job Description

Roles and Responsibilities

Provide exceptional customer support to international clients through phone calls, emails, and chats.
Handle customer inquiries, resolve issues, and escalate complex cases to senior team members when necessary.
Maintain accurate records of all interactions with customers using CRM software.
Meet performance targets for call handling time, quality metrics, and first-call resolution rates.

Skills Required

Focus Customer retention Retention International voice International call center Client Success International Calling Voice process

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Job Type

Full Time

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International Customer Support Executive