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International Customer Support-Chat Support-Immediate Joiners Required

0 - 2 years

2 - 3 Lacs

Hyderabad

Posted:13 hours ago

Job Description

Hiring for

Job Title:

Location:

Experience:

Employment Type:

Shift:

Work Mode:

Responsibilities

  • Handle customer queries through international chat support.
  • Provide accurate information and resolve customer issues promptly.
  • Maintain professional and courteous communication with customers.
  • Follow company policies, processes, and quality standards.
  • Meet assigned productivity, quality, and customer satisfaction targets.
  • Escalate complex issues to the appropriate team when required.

Requirements

  • Excellent written and verbal communication skills in English.
  • Good typing speed and accuracy.
  • Strong customer-service and problem-solving skills.
  • Basic computer and internet knowledge.
  • Willingness to work rotational/night shifts.
  • Only experienced candidates can apply.

IntouchCX does not charge fees for recruitment, interviews, training, or onboarding. We will never ask for payment, or request financial or banking information during the recruitment process. We communicate only through official IntouchCX channels. If you receive a suspicious job offer or posting from anyone claiming to represent IntouchCX or be an IntouchCX employee, please report it immediately through our official website for review and verification.

Interested candidates can apply with their updated resume.

HR Simu-7075920827

Email-simu.das@intouchcx.com

Skills Required

Chat Process Voice Customer retention Semi voice Process Chat International Customer handling

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Work Mode

Work from Office

Job Type

Full Time

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