International Chat- Email Support @Jaipur@Mansarovar

Job Description

Roles and Responsibilities Provide customer support through various channels such as email, chat, and non-voice processes. Handle international customer inquiries with a focus on blended process (email + chat). Offer product solutions to customers based on their requirements. Maintain accurate records of customer interactions using CRM software. Collaborate with internal teams to resolve complex issues. Desired Candidate Profile 2-3 years of experience in BPO Customer Service or related field. Strong communication skills for effective interaction with customers via multiple channels (email, chat). Ability to work in a fast-paced environment handling multiple tasks simultaneously. Proficiency in International Chat Process and Non-Voice Process is essential. Any graduates/post-graduates or pursuing are eligible (but should be available for 3 months after selection without any leaves) Benefits: Upto 10k relocation bonus (once employee hit the production floor) 14 days 15 days accommodation (excluding food) 1 way travel ticket is available Job Details Any 5 days of working Any 2 days of Week off Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Salary - 28000/- / CTC In- Hand - 25,000/- Location- Jaipur Contact - HR Usree - 8944955916 or mail your cv at usree.patra@teleperformancedibs.com HR Lakhi - 8910069613 or mail your cv at lakhi.mandal@teleperformancedibs.com