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International Chat- Email Support @Jaipur@Mansarovar

0 - 3 years

1 - 3 Lacs

Jaipur, Rajasthan, India

Posted:3 days ago| Platform: Foundit logo

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Skills Required

International Bpo Customer Support Chat Support Email Support Inbound

Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities Provide customer support through various channels such as email, chat, and non-voice processes. Handle international customer inquiries with a focus on blended process (email + chat). Offer product solutions to customers based on their requirements. Maintain accurate records of customer interactions using CRM software. Collaborate with internal teams to resolve complex issues. Desired Candidate Profile 0-3 years of experience in BPO Customer Service or related field. Strong communication skills for effective interaction with customers via multiple channels (email, chat). Ability to work in a fast-paced environment handling multiple tasks simultaneously. Proficiency in International Chat Process and Non-Voice Process is essential. Any graduates/post-graduates or pursuing are eligible(but should be available for 3 months after selection without any leaves) Job Details Any 5 days of working Any 2 days of Week off Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Salary -25000 CTC for Fresher / 28000/- CTC for Experience Location- Jaipur

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