As a Billing Specialist at IHG Hotels & Resorts, your role will involve accurately and timely billing processes to ensure smooth financial operations. Here is a breakdown of your key responsibilities: - Prepare and issue invoices based on customer contracts, company policies, and timelines. - Validate billing inputs such as sales orders, delivery confirmations, and service completion data. - Maintain consistency and accuracy in all billing-related transactions. - Verify that all billable activities are captured and invoiced correctly. - Conduct periodic checks to prevent revenue from being missed or duplicated. - Collaborate with cross-functional teams to resolve missing or incorrect billing data. - Maintain a clear and complete audit trail for all billing entries and adjustments. - Assist in internal and external audits by preparing and submitting required billing documentation. - Ensure adherence to internal control processes and compliance requirements. - Apply basic IFRS principles related to revenue recognition in daily billing tasks. - Ensure invoices align with contractual terms and revenue guidelines. - Support finance and accounting teams in month-end closing processes. - Generate and distribute accurate and timely billing reports, including invoicing status, error logs, and exception tracking. - Analyze billing trends and recurring issues to recommend process improvements. - Escalate discrepancies and provide data-driven insights for decision-making. Qualifications for this role include: - Bachelor's degree in a relevant field or equivalent combination of education and work-related experience. - Master's degree in finance with relevant work experience is preferred. - 2-4 years of experience in billing, accounts receivable, or revenue operations. Technical Skills and Knowledge: - Experience working with RPA, Power Query, and other automated solutions. - Strong communication skills: verbal and written. - Knowledge of PeopleSoft/Essbase or other enterprise financial systems and Microsoft Office. - Proficiency in Microsoft Excel and experience with ERP systems. About IHG Hotels & Resorts: At IHG Hotels & Resorts, we are committed to delivering True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG offers a unique culture and opportunities for growth. We value connections and collaboration, offering a hybrid working environment that blends office and remote working. We provide a wide range of benefits to support your wellbeing and career development. If you believe you'd be a great fit for this role, hit the 'Apply' button and start your journey with us today. As a Billing Specialist at IHG Hotels & Resorts, your role will involve accurately and timely billing processes to ensure smooth financial operations. Here is a breakdown of your key responsibilities: - Prepare and issue invoices based on customer contracts, company policies, and timelines. - Validate billing inputs such as sales orders, delivery confirmations, and service completion data. - Maintain consistency and accuracy in all billing-related transactions. - Verify that all billable activities are captured and invoiced correctly. - Conduct periodic checks to prevent revenue from being missed or duplicated. - Collaborate with cross-functional teams to resolve missing or incorrect billing data. - Maintain a clear and complete audit trail for all billing entries and adjustments. - Assist in internal and external audits by preparing and submitting required billing documentation. - Ensure adherence to internal control processes and compliance requirements. - Apply basic IFRS principles related to revenue recognition in daily billing tasks. - Ensure invoices align with contractual terms and revenue guidelines. - Support finance and accounting teams in month-end closing processes. - Generate and distribute accurate and timely billing reports, including invoicing status, error logs, and exception tracking. - Analyze billing trends and recurring issues to recommend process improvements. - Escalate discrepancies and provide data-driven insights for decision-making. Qualifications for this role include: - Bachelor's degree in a relevant field or equivalent combination of education and work-related experience. - Master's degree in finance with relevant work experience is preferred. - 2-4 years of experience in billing, accounts receivable, or revenue operations. Technical Skills and Knowledge: - Experience working with RPA, Power Query, and other automated solutions. - Strong communication skills: verbal and written. - Knowledge of PeopleSoft/Essbase or other enterprise financial systems and Microsoft Office. - Proficiency in Microsoft Excel and experience with ERP systems. About IHG Hotels & Resorts: At IHG Hotels & Resorts, we are committed to delivering True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a ca
As a member of our team at IHG Hotels & Resorts, you will play a crucial role in delivering consistent customer service and ensuring customer confidence in our services. Your primary responsibilities will include: - Providing consistent customer service to meet and exceed customer expectations - Identifying and escalating process-related issues to the Manager- AP promptly - Reviewing daily Metric reports, identifying performance gaps, and taking corrective actions - Managing team resources effectively to ensure coverage during absences and holidays - Flagging off incidents with high priority or business risks in a timely manner - Working on audit requirements and providing accurate information to auditors - Driving process improvements and efficiency enhancements - Recruiting, training, motivating, and developing team members - Managing attrition and ensuring proper documentation for performance gaps - Regularly reviewing process documents and conducting team member check-ins - Conducting trainings for new hires and organizing knowledge tests and assessments - Maintaining a backup plan and highlighting potential financial risks - Participating in project meetings and ensuring timely task delivery Qualifications and Experience: - Graduate or Post Graduate preferred with 4+ years of work experience in accounting - Sound knowledge of accounting principles and relevant systems like PeopleSoft - Proficiency in MS Office and ERP systems Other Skills: - Excellent communication skills - Flexibility to work in multiple shifts - Strong people management skills - Willingness to travel based on business requirements - Positive attitude, high energy levels, and ability to work in cross-functional teams IHG Hotels & Resorts values collaboration, diversity, and a unique sense of belonging in our work culture. We offer flexibility in work arrangements, impressive room discounts, and various benefits to support your wellbeing and professional growth. If you believe you can contribute to our team, hit the 'Apply' button and begin your journey with us today. As a member of our team at IHG Hotels & Resorts, you will play a crucial role in delivering consistent customer service and ensuring customer confidence in our services. Your primary responsibilities will include: - Providing consistent customer service to meet and exceed customer expectations - Identifying and escalating process-related issues to the Manager- AP promptly - Reviewing daily Metric reports, identifying performance gaps, and taking corrective actions - Managing team resources effectively to ensure coverage during absences and holidays - Flagging off incidents with high priority or business risks in a timely manner - Working on audit requirements and providing accurate information to auditors - Driving process improvements and efficiency enhancements - Recruiting, training, motivating, and developing team members - Managing attrition and ensuring proper documentation for performance gaps - Regularly reviewing process documents and conducting team member check-ins - Conducting trainings for new hires and organizing knowledge tests and assessments - Maintaining a backup plan and highlighting potential financial risks - Participating in project meetings and ensuring timely task delivery Qualifications and Experience: - Graduate or Post Graduate preferred with 4+ years of work experience in accounting - Sound knowledge of accounting principles and relevant systems like PeopleSoft - Proficiency in MS Office and ERP systems Other Skills: - Excellent communication skills - Flexibility to work in multiple shifts - Strong people management skills - Willingness to travel based on business requirements - Positive attitude, high energy levels, and ability to work in cross-functional teams IHG Hotels & Resorts values collaboration, diversity, and a unique sense of belonging in our work culture. We offer flexibility in work arrangements, impressive room discounts, and various benefits to support your wellbeing and professional growth. If you believe you can contribute to our team, hit the 'Apply' button and begin your journey with us today.
You will be responsible for managing various procurement and supplier administration tasks to ensure the smooth operation of service catalogue workload at IHG Hotels & Resorts. Your key responsibilities will include: - Delivering service catalogue workload, such as supplier administration, contract administration, sourcing support, travel mailbox management, project intake, and standard reporting - Providing procurement helpdesk services, resolving system and supplier administration, as well as travel and expenses queries in accordance with service level agreements (SLAs) - Participating in ongoing training sessions related to service provision - Managing supplier set-up processes, including sustainability and risk assessments - Assisting in basic administration of procurement systems - Maintaining the IHG contract database by accurately entering and updating relevant data - Supporting ad-hoc projects or data consolidation requests - Offering suggestions and input on enhancing service delivery and continuous improvement - Escalating issues to the Manager Procurement Excellence Operations Additionally, you will ensure the correct use of and compliance with the IHG ticketing system, and publish regular performance metrics. IHG Hotels & Resorts is committed to delivering True Hospitality for Good globally, with a collaborative and supportive work environment across its corporate offices and 6,000+ hotel destinations. As part of the IHG team, you will have the opportunity to broaden your horizons and work with brilliant colleagues who inspire you. The company values connections and inclusivity, offering a hybrid work model that combines office and remote working to promote flexibility and balance. IHG provides a range of benefits to support your well-being, including room discounts, recharge days, and volunteering opportunities. The myWellbeing framework is in place to ensure your health, lifestyle, and workplace needs are supported. If you believe you are a strong fit for the role, even if you do not meet every requirement, we encourage you to hit the 'Apply' button and start your journey with IHG today. You will be responsible for managing various procurement and supplier administration tasks to ensure the smooth operation of service catalogue workload at IHG Hotels & Resorts. Your key responsibilities will include: - Delivering service catalogue workload, such as supplier administration, contract administration, sourcing support, travel mailbox management, project intake, and standard reporting - Providing procurement helpdesk services, resolving system and supplier administration, as well as travel and expenses queries in accordance with service level agreements (SLAs) - Participating in ongoing training sessions related to service provision - Managing supplier set-up processes, including sustainability and risk assessments - Assisting in basic administration of procurement systems - Maintaining the IHG contract database by accurately entering and updating relevant data - Supporting ad-hoc projects or data consolidation requests - Offering suggestions and input on enhancing service delivery and continuous improvement - Escalating issues to the Manager Procurement Excellence Operations Additionally, you will ensure the correct use of and compliance with the IHG ticketing system, and publish regular performance metrics. IHG Hotels & Resorts is committed to delivering True Hospitality for Good globally, with a collaborative and supportive work environment across its corporate offices and 6,000+ hotel destinations. As part of the IHG team, you will have the opportunity to broaden your horizons and work with brilliant colleagues who inspire you. The company values connections and inclusivity, offering a hybrid work model that combines office and remote working to promote flexibility and balance. IHG provides a range of benefits to support your well-being, including room discounts, recharge days, and volunteering opportunities. The myWellbeing framework is in place to ensure your health, lifestyle, and workplace needs are supported. If you believe you are a strong fit for the role, even if you do not meet every requirement, we encourage you to hit the 'Apply' button and start your journey with IHG today.