Intellivision Services

1 Job openings at Intellivision Services
Inbound Call Center Agent vashi, navi mumbai, maharashtra 0 years INR 1.8 - 3.6 Lacs P.A. Remote Full Time

Location: Remote or On-site Shift: Night Shift (Aligns with US Time Zones) Job Type: Full-time About the Role We are seeking energetic, fluent English-speaking Call Center Agents to handle US-based outbound and inbound calls during the night shift . The ideal candidate will have a strong command of English, a friendly and professional phone manner, and experience in customer support or telemarketing. Responsibilities Handle inbound and outbound customer calls professionally. Provide accurate information and support to US-based clients/customers. Maintain high call quality and meet daily/weekly performance targets. Document all customer interactions accurately in CRM tools. Follow call scripts, processes, and compliance guidelines. Requirements Excellent verbal communication skills in English (neutral or US accent preferred). Previous experience in a US calling process (sales, support, or lead generation). Comfortable working night shifts (US hours) . Strong interpersonal and problem-solving skills. Reliable internet connection and a quiet working environment (for remote roles). Preferred Qualifications Experience with CRM systems (e.g., HubSpot, Zoho, Salesforce). Experience in BPO/call center industry. Ability to work independently and in a team. Compensation Competitive base pay + incentives (based on performance). Growth opportunities within the company. Send your Resume on the same email or WhatsApp call us on +1 (215) 495-5576 Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person