Integration SME

Role Overview: As an Integration Subject Matter Expert (SME) for Manhattan Active WMS, you will be responsible for leading and managing integration efforts between the WMS and multiple upstream/downstream systems. Your deep expertise in WMS integration architecture, message orchestration, and real-time communication protocols will ensure seamless and scalable system connectivity. Your proactive approach to issue resolution and structured integration methodology will contribute to the successful delivery of high-quality integration outcomes. Key Responsibilities: - Lead the end-to-end integration between Manhattan Active WMS and: - Two enterprise HOST systems (ERP, Order Management, or similar) - Material Handling Equipment (MHE) and WCS systems (KNAPP, Dematic) - Packing automation and tracking systems (BoxWorks or equivalent) - Define and validate interface requirements, communication protocols, and data mapping. - Collaborate with HOST system architects, MHE vendors, and internal stakeholders to finalize interface specifications and integration timelines. - Build and review integration design documents including Interface Control Documents (ICDs), data flow diagrams, orchestration logic, error handling, and retry strategies. - Work closely with the Manhattan team to configure the MA Integration Layer, Connection Points, and Endpoints. - Lead integration testing, validation, and performance tuning. - Provide technical guidance during go-live, cutover, and hypercare phases. Qualifications Required: - 5+ years of hands-on experience in WMS integrations, with at least 2+ years on Manhattan Active WMS (MAWM). - Experience integrating MA Active WMS with HOST systems and MHE vendors using industry-standard middleware or native MA integration layers. - Strong understanding of JSON, XML, API standards, event-driven architecture, and data translation techniques. - Proficient in tools like MuleSoft, Boomi, Azure Integration Services, or MA IL tools. - Familiar with warehouse workflows and automation messaging. - Ability to document, troubleshoot, and optimize complex integration scenarios. - Strong communication and leadership skills to avoid misalignment or technical gaps in implementations.,