We are seeking skilled Technical Support Specialists and Helpdesk Technicians to provide exceptional IT support and troubleshooting for software, hardware, and network-related issues. The role involves diagnosing problems, configuring systems, maintaining IT assets, and ensuring seamless user experiences. Ideal candidates will have strong technical expertise, excellent communication skills, and a customer-focused approach. Role & Responsibilities Technical Support Specialist: Diagnose and resolve software and hardware issues for both internal and external users. Assist with setup, configuration, and ongoing maintenance of IT systems. Collaborate with cross-functional teams to troubleshoot network and application-related problems. Maintain a detailed log of customer interactions and resolutions within the ticketing system. Provide users with guidance on utilizing new software, tools, and technologies. Helpdesk Technician: Act as the first point of contact for technical support inquiries. Analyze and address user issues through phone, email, or chat, delivering quick resolutions. Escalate unresolved issues to the appropriate teams and ensure follow-up. Manage and update IT assets, including user accounts and permissions. Adhere to SLAs and maintain high standards of customer satisfaction. Preferred Candidate Profile Bachelor's degree in Computer Science, IT, or a related field. Proven experience in technical support or helpdesk roles. Strong troubleshooting skills across Windows, macOS, and Linux systems. Knowledge of networking basics such as TCP/IP, DNS, and VPN configurations. Proficiency in remote desktop tools, ITIL frameworks, and ticketing systems like Jira or ServiceNow. Excellent communication and interpersonal skills for interaction with users at all levels. Ability to prioritize tasks and work effectively in a fast-paced environment.
We are seeking skilled .NET Developers to develop and maintain cutting-edge applications, build robust APIs, and optimize databases. This role offers opportunities for mentorship and project leadership for senior candidates. Role & Responsibilities: Develop and maintain applications using .NET technologies (C#, ASP.NET, .NET Core). Build, integrate, and optimize APIs and databases. Ensure code quality and implement best practices. Collaborate with cross-functional teams for effective solutions. Mentor junior developers and lead projects (senior roles). Perks and Benefits: Competitive salary with performance incentives. Health insurance and relocation support. Flexible work hours and opportunities for professional growth. Shape the future of technology with us while building your own success story!
As a Technical Support Engineer, you will be at the forefront of providing exceptional support for cutting-edge technologies. With your expertise in Java applications, database systems, and server troubleshooting, you'll play a key role in ensuring customer satisfaction and operational efficiency. Responsibilities: Provide technical support for Java and browser-based web applications. Troubleshoot and resolve issues related to: Operating Systems (Windows and Linux). Batch and shell commands. REST APIs and database systems (MS SQL Server, Oracle, MySQL). Web and application servers (WebSphere, Apache, Tomcat, JBoss). Use JIRA and Salesforce to log, track, and manage customer issues. Analyze error logs to diagnose and resolve technical problems. Deliver outstanding customer support efficiently. Collaborate with cross-functional teams to address and resolve customer issues.
We are seeking skilled Technical Support Specialists and Helpdesk Technicians to provide exceptional IT support and troubleshooting for software, hardware, and network-related issues. The role involves diagnosing problems, configuring systems, maintaining IT assets, and ensuring seamless user experiences. Ideal candidates will have strong technical expertise, excellent communication skills, and a customer-focused approach. Role & Responsibilities Technical Support Specialist: Diagnose and resolve software and hardware issues for both internal and external users. Assist with setup, configuration, and ongoing maintenance of IT systems. Collaborate with cross-functional teams to troubleshoot network and application-related problems. Maintain a detailed log of customer interactions and resolutions within the ticketing system. Provide users with guidance on utilizing new software, tools, and technologies. Helpdesk Technician: Act as the first point of contact for technical support inquiries. Analyze and address user issues through phone, email, or chat, delivering quick resolutions. Escalate unresolved issues to the appropriate teams and ensure follow-up. Manage and update IT assets, including user accounts and permissions. Adhere to SLAs and maintain high standards of customer satisfaction. Preferred Candidate Profile Bachelor's degree in Computer Science, IT, or a related field. Proven experience in technical support or helpdesk roles. Strong troubleshooting skills across Windows, macOS, and Linux systems. Knowledge of networking basics such as TCP/IP, DNS, and VPN configurations. Proficiency in remote desktop tools, ITIL frameworks, and ticketing systems like Jira or ServiceNow. Excellent communication and interpersonal skills for interaction with users at all levels. Ability to prioritize tasks and work effectively in a fast-paced environment.
Are you passionate about creating robust, scalable back-end systems We are seeking a skilled and driven Java Back-End Developer to join our dynamic team. You'll play a key role in designing and developing innovative software solutions, collaborating with cross-functional teams, and optimizing system performance. If you're eager to tackle exciting challenges and make a meaningful impact, we want you to be a part of our team! Key Skills: Strong proficiency in Core Java . Expertise with the Spring Framework (Spring Boot, Spring MVC). Experience with databases like MySQL , PostgreSQL , or MongoDB . Strong understanding of RESTful API development and integration. Hands-on experience with version control tools (e.g., Git ). Knowledge of multithreading and concurrency . Exposure to CI/CD pipelines and DevOps practices. Familiarity with cloud platforms like AWS , Azure , or GCP . Why Join Us Work on innovative projects with cutting-edge technologies. Enjoy a flexible hybrid work environment . Grow with opportunities for professional development .
Job Summary We are seeking a detail-oriented and highly skilled Quality Assurance (QA) Engineer with expertise in manual and automation testing. You will play a critical role in ensuring the quality, reliability, and performance of our software products by conducting thorough testing, identifying defects, and collaborating with cross-functional teams. Roles and Responsibilities Develop, execute, and maintain detailed test plans, test cases, and test scripts to ensure optimal software performance. Perform manual and automated testing for web, desktop, and mobile applications using tools such as Selenium, JUnit, or TestNG. Conduct regression testing to ensure that existing functionalities are unaffected by new updates or enhancements. Analyze product requirements, system specifications, and code to design test strategies that align with project goals. Collaborate with development teams to troubleshoot issues, resolve defects, and ensure timely delivery of high-quality products. Ensure compliance with software development life cycle (SDLC) quality standards and best practices. Document and report testing phases, defect details, and resolutions clearly and concisely. Continuously optimize QA processes and explore new methodologies and tools to enhance testing efficiency. Prepare and set up test environments and test data for seamless execution of testing efforts. Stay up-to-date with industry trends, tools, and advancements in software testing and automation. Required Skills and Qualifications Bachelors degree in Computer Science, Engineering, or a related field. Proven experience (3+ years) as a QA Tester or similar role in manual and automation testing. Proficiency in testing tools and frameworks such as Selenium, JUnit, TestNG, and basic programming knowledge (e.g., SQL, Java, or Python). Solid understanding of Agile methodologies and QA principles. Strong analytical, problem-solving, and critical thinking skills with a keen eye for detail. Excellent communication, documentation, and organizational skills. Ability to work collaboratively in global teams and multitask effectively.