Dear Candidates, We have an urgent opening for the role of MIS Executive (Male Candidates Only) Kindly read the job description carefully and if interested share your updated cv on WhatsApp 9152019436. RESPONSIBILITIES: - Generate timely and accurate reports for analysis. MIS reporting by using MS Excel Preparation of various MIS reports which on Daily / Weekly & Monthly Basis. Generating & maintaining day to day MIS Data and updating the management. Generating & maintaining the Month-end Attendance reports & queue status for onward reporting to top management. Implement and analysis data to create hourly, daily, weekly, monthly, and quarterly reports. Generating & maintained the NPS sales report & back-office reports. Handling & Consolidated Reports for Daily activity tracking & Analysis purpose. Respond to support requests in person and via telephone and email. Ability to work for long hours and deliver results within the timeframe. Maintained each transaction data entry in the Sales count report. Delivery and accuracy of all reports. Keeping track of performance and delivery reports to maintain high-quality standards. Coordinating with Sales coach regarding Client information. i.e. Product, Category, Amount PROFESSIONAL QUALITY: - Proactively working as a member of a team. Ability to work under pressure. A keen approach to learning. Skilled at handling documentation. Learning new technologies. Ability to grasp technical concepts quickly and easily. Advance Excel, Macros, Dashboards, Google Sheets Regards, Team HR Job Types: Full-time, Permanent Pay: ₹300,000.00 per year Benefits: Internet reimbursement Schedule: Day shift Work Location: In person
Job Role: Client Relationship Manager/ Relationship Manager We are looking for a Client Relations Manager to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services. In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfil them. If you also have a background in customer service and knowledge of our industry, we’d like to meet you. Your goal will be to help us safeguard our revenue and retain our customers. Responsibilities Build relationships with key employees among customers Create plans to address clients’ business needs Advise clients on creating profitable processes Schedule regular meetings with customers to ensure they are satisfied Act as point of contact for complaints and escalate issues as appropriate Help sales team up-sell or cross-sell services and products Ensure both the company and clients adhere to contract terms Study competition to find new ways to retain customers Set sales and revenue targets and work diligently to meet them Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs Requirements and skills Proven experience as a Client Relations Manager or Relationship Manager Proven track record of meeting and exceeding targets Background in customer service; industry knowledge is a plus Experience tracking relevant KPIs (e.g. customer satisfaction) Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce) A customer-oriented attitude Excellent communication and negotiation skills Problem-solving aptitude Ability to work well with a team Interested Candidates can apply or share cv on whatsapp 9152019436 (No Calls) Job Type: Full-time Pay: ₹14,955.13 - ₹45,336.66 per month Benefits: Cell phone reimbursement Provident Fund Language: English (Preferred) Work Location: In person