Inside PreSales Solutions Architect

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights.

The Role

Presidio is seeking an Inside Solution Architect to join our Inside PreSales Support Team.

Presidio has an opportunity for a motivated, smart, energetic individual for the Inside PreSales Support team, working on a team of 3-6 technical Inside Solution Engineers & Architects in a PreSales role. This role will be to provide technical PreSales support services to Presidio’s PreSales organization. The ISA role will be aligned with a specific practice within Presidio’s services organization.

The Inside Solution Architect is a member of Presidio’s PreSales Productivity Center supporting the Pre-Sales Engineering organization across Presidio primarily tasked with working closely with local teams of Solution Architects and providing technical assistance to customers, and Presidio Inside Sales organizations.

In addition to interfacing with Inside Sales, Account Managers, and Solutions Architects, the Inside Solutions Architect will also be required to work with representatives from our Distribution partners, Cisco, DellEMC, Pure, Palo Alto, and other manufacturers, as well as multiple teams within Presidio such as Inside Sales, Sales, Project Management, and Service Delivery as required.

The ISA is expected to continually develop their technical and industry knowledge and stay up to date on the latest products and trends focused on industry technologies by attending webinars/seminars, training classes, and by closely working with the Solution Architects team on a daily basis. A successful ISA will demonstrate an ability to not only rapidly gain knowledge and understanding of new areas of technology and products but will be eager to understand the business of Presidio and our customers.

The Ideal candidate will be proactive, self-motivated with good work ethics and strong knowledge of technology. Must be committed to customer satisfaction and possess strong oral, written and presentation skills and must be able to communicate professionally in written responses to emails, RFPs, and when submitting reports.

Technical Skills which are desirable for the ISA role include PreSales understanding of any/some/all of the following.

Modern Networks ISA

• Cisco Enterprise Networking (Routing and Switching)
• Cisco Security
• Cisco Meraki
• Fortinet

Modern Platforms ISA

• Cisco Datacenter Servers
• Dell EMC Datacenter Servers
• Del EMC Storage & Backup
• Pure Storage
• NetApp, HPE

Security ISA

• Palo Alto Security Solutions
• Zscaler

Total Experience ISA

• Cisco Unified Communications
• Citrix
• Microsoft

Configuration, Deployment, or Troubleshooting skills are not a requirement of this role.

Key Responsibilities:

• Create technically accurate and correct Bill of Materials (configurations) for supported technology and products
• Create PreSales Statement of Work documents and Service Pricing Documents to support Presidio service offerings
• Research technical issues, answer customer questions about Presidio products, technologies, solutions, and offerings from our OEM partners.
• Work with Presidio’s internal configuration tools for professional services statement of works (SoWs) and assist field architects with the creation of scopes
• Follow standard processes and manage workflow related to the creation of pre-sales deliverables
• Collaborate with other team members to provide solutions for Presidio’s customers
• Work in a focused and directed manner to improve overall productivity & efficiency across Presidio’s PreSales team
• Work alone and with others to create of technical configurations, statement of works, proposals, and other PreSales work outputs.

The Inside Solution Architect is a mid level position within the team. This role will focus on execution, continued enablement & training, and being a mentor to more junior team members. People in these roles should be able to perform basic tasks and activities without having their worked reviewed or checked and have an assumption of quality and accuracy. A successful Inside SA will have more than an entry level technical skill level in one or more of the technical areas listed and have the ability to learn and increase their skills over time.

Education and Experience:

• Associate or Bachelor’s Degree in Information Technology, Computer Science or similar field of study or equivalent experience and/or military experience
• Prior experience working in a “Pre-Sales” technical role at an IT company or VAR or OEM or consulting company.
• 2-4+ years of relevant experience is required
• Knowledge of MS office applications and computer use.
• Strong English communication skills, critical attention to detail, and a self-motivated work ethic are essential.
• Participation or graduation from an industry or manufacturer training program for IT/PreSales engineers
• Experience with Infrastructure configurations, Statement of Works, and/or contracts in an IT Services industry.
• Manufacturer or Industry certifications such as A+, Network+, Cisco Certified Design, Dell Associate, or Pure Associate Architect are desirable

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future.

Ready to innovate? Let’s redefine what’s next—together.

About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio’s expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com.

Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.