Assistant Manager - Data Analytics: Role: Data Analyst Designation: Assistant Manager-Data Analytics Location: Bangalore WFO - 6 days/week Experience: 5-6 years Key Responsibilities: Automate data collection, cleaning, and reporting processes through efficient code. Analyse sales, customer, and operational data to derive actionable insights. Develop dashboards and data visualizations to track key business and sales metrics. Support forecasting, performance tracking, and incentive planning using data models. Build predictive/statistical models to support business strategy and sales optimization. Collaborate with cross-functional teams (Sales, Product, Engineering, Business) to translate business needs into analytical solutions. Present findings in a clear, visual, and actionable format for decision-making. Required Qualifications: Graduation/Post-Graduation in Mathematics, Statistics, Engineering, or related fields. Strong analytical, problem-solving, and logical reasoning skills. Proficiency in at least one programming language (Python / R / SQL preferred). Hands-on skills in Excel / Power BI / Tableau for data visualization. 5-6 years of experience in data analysis, business intelligence, or sales analytics. Strong communication and presentation skills to translate data into business insights Preferred Profile: Candidates from Tier-1 institutions with a strong academic record ( ISI Kolkata, SRCC, DSE, IITs, NITs etc) Ability to work in a fast-paced, collaborative environment. Interest in applying analytics to real-world sales and business challenges. Assessment Process: Shortlistedcandidates will be required to undertake an Oxford-level MAT (AS-levelMathematics) test as part of the selection process. Personality: The ideal person forthis role would be someone who loves the challenge of an entrepreneurial environment, who hashigh ownership to be available 24x7 for our customers, who is able to deal withcomplexity and rapid change and who has large dreams to be part of interestingjourney. The person would be self-driven, results-oriented with a positiveoutlook and impeccable integrity. He/she would have a track record ofdelivering results consistently in uncertain environments. Excellentcommunication skills with an ability to manage crucial conversations withsenior stakeholders. Retail industry demands Ill do it now instead oftomorrow attitude. Please be prepared for interesting journey if you want togrow fast with no age barriers.
Manager Customer Success: Designation: Manager-Customer Success Business Assurance Location: Bangalore (WFO- 6 Days working)- Mon to Sat Key Responsibilities: Client Relationship Management: o Serve as theprimary point of contact for key accounts. o Build and nurturestrong, long-lasting relationships with clients. o Understand clientneeds and align company services to meet those needs. Service Delivery Oversight: o Ensure seamlessdelivery of services in line with client expectations. o Monitor serviceperformance metrics and ensure SLA compliance. o Proactivelyaddress service issues or concerns. Account Growth & Retention: o Identifyopportunities for upselling and cross-selling. o Collaborate withthe sales team to support business development strategies. o Develop accountplans to drive customer satisfaction and loyalty. Internal Coordination: o Work withoperations, technical, and product teams to ensure service excellence. o Coordinate clientfeedback with internal teams to drive service improvements. Reporting & Analytics: o Provide regularreports on account status, service performance, and client feedback. o Analyze trends toanticipate potential issues or opportunities. Skills and Experience: Min 8 years ofexperience. The candidateshould be self-motivated, goal-orientated professional with a proven track record into Field Service operations andservices to the big corporates and service industry. Proficient inMicrosoft Excel. Conflictresolution. Cross-functionalteam collaboration. Presentation andreporting skills. Have theflexibility and availability to travel (approx. 50% of time).