The IT Asset Manager is responsible for performing daily and long-term operational and strategic management of hardware and software. You will plan, monitor, and record hardware assets and/or software licenses to ensure compliance with vendor contracts using various software tools. You will apply a continuous improvement approach to enhance technology spending strategies and track company assets within the Configuration Management Database (CMDB) throughout their lifecycle. It is essential to ensure effective management of the CMDB and maintain accurate content. You will provide KPI/Metric information and standardized reporting on a scheduled basis, as well as unscheduled reporting as demanded by management. Additionally, you will participate in various projects, offering support to VPs of Infrastructure and Finance. Your responsibilities will include managing the lifecycle of hardware and software models in the DML from introduction to retirement, generating and distributing reports, including compliance reports, and performing trend analyses. As an IT Asset Manager, you will conduct verification and audit of DML and CMDB content, verify software assets with license contracts, confirm hardware assets with actual inventory, and initiate corrective actions while tracking them. You will manage activities related to license compliance audits to effectively respond to requests from software editors. Ensuring process efficiency by implementing key performance indicators and suggesting continuous improvements is crucial. You will design processes related to software and hardware asset management, execute and enhance them, and establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management. Collaboration with infrastructure teams to identify trends in asset performance and establishing and maintaining a hardware and software maintenance database will also be part of your responsibilities. Moreover, you will create and execute governance and strategic asset management functions and participate in other ITSM processes or act as a backup to maintain operational activities. Your role will involve collaborating with infrastructure teams to determine trends in asset performance and establish and maintain a hardware and software maintenance database.,
Job Description: As a MySQL Database Administrator with 8-12 years of experience, you will be responsible for installing and maintaining the performance of database servers. Your role will involve writing and deploying SQL patches, as well as being familiar with MySQL, MSSQL, and Postgre SQL. Additionally, you will create and manage database reports and necessary dashboards, automate repeated database tasks, and ensure strong knowledge of database security, backup, and recovery processes. Understanding relational and dimensional data modeling will be essential, and experience working in Windows and Linux server environments is required.,
As an IT Asset Manager, you will be responsible for the daily and long-term operational and strategic management of hardware and software. You will plan, monitor, and record hardware assets and software licenses to ensure compliance with vendor contracts using various software tools. Your role will involve applying a continuous improvement approach to enhance technology spending strategies and tracking company assets within the Configuration Management Database (CMDB) throughout their lifecycle. It is crucial to ensure effective management of the CMDB and maintain accurate content. Your key responsibilities will include: - Providing KPI/Metric information and standardized reporting on a scheduled basis, as well as unscheduled reporting as demanded by management. - Participating in various projects and offering support to VPs of Infrastructure and Finance. - Managing the lifecycle of hardware and software models in the DML from introduction to retirement. - Generating and distributing reports, including compliance reports, and performing trend analyses. - Conducting verification and audit of DML and CMDB content. - Verifying software assets with license contracts and confirming hardware assets with actual inventory. - Initiating corrective actions and tracking them. - Managing activities related to license compliance audits and responding effectively to requests from software editors. - Designing processes related to software and hardware asset management, executing and enhancing them. - Establishing and maintaining documentation of procedures, processes, and reports concerning asset and configuration management. - Collaborating with infrastructure teams to identify trends in asset performance. - Establishing and maintaining a hardware and software maintenance database. - Creating and executing governance and strategic asset management functions. - Participating in other ITSM processes or acting as a backup to maintain operational activities. No additional details about the company are mentioned in the job description.,
Role Overview: As an RPA Developer, your main responsibilities will include providing guidance on process design, designing, developing, and testing automation workflows, supporting the launch and implementation of RPA solutions, creating process and end-user documentation, and collaborating with stakeholders to capture business requirements. You will also need to collaborate with the development team members to ensure proper implementation and integration of solutions, support deployments or troubleshoot production issues, and maintain current knowledge of relevant technologies and business processes. Hands-on experience with RPA tools such as UiPath, Blue Prism, Automation Anywhere, and programming languages like C#, .Net Python, VB Script will be crucial for this role. Key Responsibilities: - Provide guidance with process design - Design, develop, and test automation workflows - Support the launch and implementation of RPA solutions - Create process and end-user documentation - Collaborate with stakeholders to capture business requirements - Ensure proper implementation and integration of solutions - Support deployments and troubleshoot production issues - Maintain knowledge of relevant technologies and business processes - Design technical specification documents for RPA projects Qualifications Required: - 3-5 years of experience in RPA development - Proficiency in RPA tools such as UiPath, Blue Prism, Automation Anywhere - Experience in programming languages like C#, .Net Python, VB Script - Basic programming knowledge of HTML, JavaScript or any scripting language (Note: Additional details about the company were not provided in the job description),
As a Technical Support Engineer L2, you will be responsible for providing application support related to software functionality, incident resolution, and systems configuration. You will need to recognize basic and advanced problems, conduct research, provide resolutions, and follow up with customers through various mediums such as case escalations, phone, email, and chat. Your role will also involve logging and tracking calls using problem management databases, preparing statistical reports, and consulting with programmers to explain software errors or recommend changes to programs. Additionally, you will be expected to stay current on all key support topics and may be involved in testing software and hardware. - Provide application support related to software functionality, incident resolution, and systems configuration - Recognize and resolve basic and advanced problems, escalating complex cases as needed - Log and track calls using problem management databases - Prepare standard statistical reports and consult with programmers regarding software errors or changes - Stay current on key support topics, including product knowledge and required technical and soft skills - Test software and hardware for ease of use and effectiveness in aiding users - Provide expert customer support through professional, courteous, and timely communication Qualifications Required: - 3-6 years of experience in developing, enhancing, and supporting application systems - Knowledge of development methodologies - Excellent communication skills, including good interpersonal and influencing skills,