Process Excellence Manager Bill Gosling Outsourcing India

2.0 - 4.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Role Overview: The Operations Excellence Manager is responsible for overseeing and optimizing end-to-end business operations while ensuring high-quality service delivery. This role involves client management, people & performance management, and cross-functional team leadership, with a focus on process efficiency, stakeholder collaboration, and business growth. Key Role Deliverables: Business Transformation (80%) Design & implement operational excellence framework best suited for the vertical Formulate & Manage detailed KPI table across all businesses in e-commerce domain Identify and lead improvement initiatives in internal business/ operational processes Drive innovation & automation for w...

Posted 20 hours ago

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