Company: Inner Sanctum LLP Position: Customer Support Executive Location: Chennai (On-site) Experience: 1 - 3 years Employment Type: Full-Time Work Schedule : Monday to Saturday: Work from Office Sunday: Work from Home (Note: 1 Sunday per month will require working from the office) Week Off: 1 fixed weekday off Key Responsibilities: - Handle soft calls with clients for coordination, follow-ups, and support - Manage and respond to daily email communications professionally and promptly - Maintain accurate records of client interactions using internal tools or CRM - Ensure smooth and timely client servicing and communication clearance - Collaborate with internal teams to deliver a seamless client experience - Be available on weekends, with Sunday WFH (except once a month from office) - Support occasional client calls based on requirements Requirements: - 1 - 3 years of experience in customer support or client-facing roles - Strong communication skills both verbal and written - Proficiency in Gmail, Google Sheets, and CRM tools - Professional, organized, and client-oriented - Comfortable working on weekends with a weekday off as compensation
Job Description Company: Inner Sanctum LLP Position: Customer Support Executive Location: Chennai (On-site) Experience: 1–3 years Employment Type: Full-Time About Inner Sanctum LLP Inner Sanctum LLP, founded by Gayathri Shivaram , a Certified Healing and Manifestation Coach, is dedicated to empowering individuals to overcome deep-rooted traumas, rewire limiting beliefs, and achieve holistic well-being through proven healing and manifestation techniques. Key Responsibilities Handle soft client calls for coordination, follow-ups, and support. Manage and respond to daily emails professionally and promptly. Maintain accurate records of client interactions using internal tools or CRM systems. Ensure smooth client servicing and timely communication. Collaborate with internal teams to deliver a seamless client experience. Support weekend client coordination and calls, as per requirements. Requirements 1–3 years of experience in customer support or client-facing roles. Excellent verbal and written communication skills. Proficiency in Gmail, Google Sheets, and CRM tools. Professional, organized, and customer-focused approach. Comfortable working weekends with compensatory weekday off.
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