Ingnieur Tlcoms, domaine Voix et Centres d'Appels

Role Overview: As an Ingnieur Tlcoms spcialis dans le domaine Voix et Centres d'Appels, your primary responsibility will be to design, implement, and maintain telecommunications systems focusing on voice services and call centers. You will be involved in the development and optimization of voice communication technologies to ensure seamless operations of call center functionalities. Key Responsibilities: - Develop and deploy voice communication solutions for call center operations - Monitor and maintain the performance of telecommunications systems related to voice services - Collaborate with cross-functional teams to integrate voice technologies into existing infrastructure - Troubleshoot and resolve technical issues related to voice services and call center operations - Stay updated on industry trends and best practices in voice communication technologies Qualifications Required: - Bachelor's degree in Telecommunications, Computer Science, or a related field - Proven experience in designing and implementing voice communication systems - Strong knowledge of telephony protocols and call center technologies - Proficiency in troubleshooting and resolving technical issues related to voice services - Excellent communication skills and ability to work effectively in a team environment Additional Details: Please note that this position may require occasional travel to client sites for on-site support and project implementations. Experience with VoIP technologies and certifications in relevant telecommunication systems will be considered a plus.,