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Infra Tech Support Practitioner

Infra Tech Support Practitioner

Accenture

3 - 8 years

5 - 10 Lacs

hyderabad

Posted:1 week ago| Platform:

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Skills Required

microsoft azure iaas network infrastructure network security technical support microsoft azure devops c# asp.net mvc microsoft azure sql server azure devops javascript jquery docker git devops asp.net powershell jenkins troubleshooting agile jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :Network Infrastructures

Good to have skills :Microsoft Azure IaaS, Microsoft Azure DevOps
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Ensure hardware/software support for configured services running on various platforms.

Implement technology at the operating system-level across all server and network areas.

Provide L1 and L2/ basic and intermediate level troubleshooting.

Maintain and update documentation for systems and software products.

Collaborate with cross-functional teams to resolve technical issues.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Network Infrastructures.

Good To Have Skills:Experience with Microsoft Azure IaaS, Microsoft Azure DevOps.

Strong understanding of network infrastructures and protocols.

Knowledge of hardware and software troubleshooting techniques.

Experience in implementing and maintaining network security measures.
Additional Information:

The candidate should have a minimum of 3 years of experience in Network Infrastructures.

This position is based at our Hyderabad office.

A 15 years full time education is required.

Qualifications
15 years full time education

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