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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

In your role as a Workforce Manager at IntouchCX, you will be responsible for directing, managing, and supervising all activities related to the Workforce team for a dedicated IntouchCX program. Your contribution will play a key role in changing the way people perceive customer care and drive the success of our programs. Key Responsibilities: - Work closely with Operations to ensure alignment with company goals and objectives of our partners - Interact with external partners to build and nurture long-term relationships - Analyze partner metrics and staffing regularly to identify opportunities for efficiency improvements - Actively manage, support, motivate, and retain members of the Workforc...

Posted 1 week ago

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