Responsibilities: * Monitor chat sessions for quality assurance * Ensure timely resolution of customer queries * Collaborate with team on process improvements * Maintain high typing speed accuracy
Responsibilities: * Manage international chat processes with CRM tools & typing speed * Ensure quality assurance through adherence to process standards * Provide exceptional customer support via chat platform
* Maintain HR activity based records * Manage recruitment process from job posting to onboarding. * Collaborate with hiring managers to define requirements. * Source top talent through various channels. * Conduct screenings and interviews. Performance bonus
Responsibilities: * Meet daily/weekly sales targets through outbound calls * Maintain customer database accuracy * Close sales over phone within US market * Make outbound calls to generate leads
Responsibilities: * Design, develop, test & maintain full-stack applications using Java, Spring Boot & Angular. * Collaborate with cross-functional teams on project requirements & deliverables.