Role & responsibilities To install and service Desktops, Laptops, Servers & PrintersTo attend all break down calls and fix the issuesTo attend to all preventive maintenance activities, arises out of maintenance contractsTo collect the installation report/service call report from the customer after completing the assigned task and to collect customer satisfaction survey reportTo work in align with the companys expectation of the customers at all timesPreferred candidate profile Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux environmentsWorking knowledge of office automation products and computer peripherals, like printers and scannersKnowledge of network security practices and anti-virus programsAbility to perform remote troubleshooting and provide clear instructionsExcellent problem-solving and multitasking skillsPerks and benefits CTC Inclusive of EPF, ESI.Travelling allowance - extraMobile Allowance - extra