InfinityHub - MHRCM

Shift timing - 06:30 PM - 03:30 AM Location - Palayapalayam, Erode. Only Male candidates. Strong English Communication skills. An AR (Accounts Receivable) Caller, especially a fresher, is primarily responsible for contacting insurance companies to follow up on outstanding claims and ensure timely reimbursement. They work closely with healthcare providers to resolve discrepancies and address billing issues. Responsibilities: Claim Follow-up: Contact insurance companies via phone to inquire about the status of outstanding claims. Data Analysis: Review and analyze accounts receivable data to understand reasons for underpayments and denials. Documentation: Maintain accurate records of interactions with insurance companies, including call notes and claim statuses. Problem Solving: Identify and resolve billing issues and discrepancies, working with healthcare providers to ensure correct claim submission. Customer Service: Address patient inquiries regarding billing and provide clear explanations. Communication: Communicate effectively with insurance companies and healthcare providers, both verbally and in writing. Adherence to Regulations: Understand and adhere to industry regulations and guidelines. Key Skills: Strong communication skills: Both verbal and written communication are crucial for interacting with insurance companies and patients. Customer service skills: Ability to handle inquiries and resolve issues with a positive and professional attitude. Attention to detail: Accuracy in record-keeping and data analysis is essential. Problem-solving skills: Ability to identify and resolve billing issues and discrepancies. Adaptability: Willingness to learn new technologies and processes. Qualifications: UG or PG qualification, Strong verbal and written communication skills, and Excellent customer service skills. Job Environment and Outlook: AR Calling can be a starting point for a career in medical billing or healthcare administration. The work may involve night shifts, which can require some adjustments. The role can offer opportunities for career advancement, such as becoming a team lead or quality analyst.