Have you ever thought about being part of a company that reimagines chemistry every day to build a better world? That’s the purpose of Indorama Ventures, and we want you with us on this journey! We are looking for innovative, collaborative professionals who are ready to embrace the challenge of working in a company that is constantly expanding internationally. We value flexibility, partnership, and believe that the impact of our actions goes far beyond the chemical industry. Here, diversity matters. Our work environment is inclusive, diverse, and guided by respect, ethics, and equal opportunities for all. What we’re looking for: Job Description: Primary responsible for Business Development / Technical Marketing & delivering Sales target (Volume, Value, Coma & Collections) in West-India. Strategic and management responsibilities for sales growth in west India major markets like Ahmedabad, Surat and Vapi and provide technical services to accelerate revenue and improve competitive market position. To develop new customers & generate sales by helping them with technical support, developing relationship, providing all Technical or commercial solution at the time of issues/problems. Manage and provide strong leadership to the assigned distributors, guide them in achieving annual sales targets and ensure timely submission of quarterly reports from them. To develop new and maintain dealers with high potential and customer relations in designated area with Commercial Manager-ISC. Management of activities like sales, trials, maintain customer and competition database. Co-ordinate with technical application lab in Mumbai for effectively handling customer technical queries and trials. Planning and reporting of Trials. Develop the market with Commercial Manager-ISC and, a territorial business strategy to maximize growth and profit in assigned territories. Execution/implementation of the plan. Identify key/strategic customers according to the agreed strategic execution plans in assigned territories, agree on the key customer strategy and an annual sales call plan for visits with Commercial managers and ensure that action plan is in place for each key customer to achieve customer intimacy for the delivery of value to the business. To execute value base pricing strategy at key customers to maximize the profit. Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers. Provide reliable 24-months rolling forecast monthly. To Submit weekly basis, Sales, Collection, and new opportunity report Communicating extensively with all the internal stakeholders like credit management team, supply chain, R&D, finance and marketing. Adhere to Business Compliance requirement and Indorama EH&S codes. Effective management of the receivables, DSO and overdues Required Knowledge/Skills: Techno-commercial Acumen Strong fundamental concepts of Textile wet Processes / Wet Processing Machinery Possesses strong technical background & good analytical skills to support decision making. Skilled communicator with sound networking abilities. Computer basic knowledge of Word, Excel & Power Point To follow site EHS & PSM procedure and best practices Required Experience: 4-6 years of techno commercial experience in the Textile Industry Selling and Promotion of Textile Chemicals to textile process house & Distributors in West Region. Experience in conduction trails, technical discussion at textile process house (Pretreatment / Dyeing / Finishing) Exposure of meeting textile brands for marketing will be added advantage. Required Education: BE / B. Tech in Textile Chemistry / Textile Processing. What do we offer? A competitive compensation package, including: Health insurance WellHub / TotalPass Life insurance And other exclusive benefits The division you’ll be joining is a global leader in the chemical industry. We offer a broad portfolio of solutions and high delivery standards to markets such as Crop Solutions, Home and Personal Care, Coatings, Energy & Resources, and Performance Products. Here, you can make a difference. Join us! Show more Show less
Have you ever thought about being part of a team that is reimagining chemistry to create a better world every day? That's the purpose of Indorama Ventures! We are looking for innovative, collaborative professionals who are willing to face the challenge of working for a company that is expanding internationally. We are flexible, we are partners, and we believe that the impact of our actions goes far beyond the chemical industry. We value an inclusive, pluralistic work environment that values respect, ethics, and equal opportunities for all. Accountable for the safe operations of the Ankleshwar plant. Specific responsibilities include: Coordinate and oversee production activities during the shift. Ensure process parameter are maintained as per SOP for running process. Assist the Operations Head in ensuring that operational/quality issues are resolved in a safe and prompt manner. Interfaces with Maintenance to ensure that Capex work, Preventive Maintenance, Corrective Maintenance, shutdowns are well coordinated and to ensure that plant runs reliably. Ensures good Operational systems in place to ensure that plant is kept in good safe operating conditions. Leads troubleshooting effort in the event of operational problems and provide advice to the Operations Manager. Reviews daily log and Coordinates SAP transactions with the SAP Planners to ensure proper accounting of plant inventory. Leads regular review of Plant Operating procedures to ensure operating instructions are up to date. Leads regular review of the safety protection systems to ensure that safety systems (like interlocks, LOTO etc.) are not bypassed. Supports Supply chain issues as required. Responses to plant emergency conditions as per direction of the Operations Manager Ensures daily Safety toolbox talk is carried out to send a strong safety reminder at the beginning of each Shift. Serves as a champion for all safety improvement plans/ideas to raise safety engagement. Ensures all plants upsets, quality issues are recorded and leads Root cause analysis (RCAs) on the events and issues learning. Ensure month end inventory checks are promptly done and reconciled. Lead Management of Change review for new plant trials and ensure new plant trials are conducted safely. Need to take part in the sustainability initiatives & Lean six sigma projects of the site. Accountable for the cost management of the operations. Specific responsibilities include: Ensures all campaign runs are optimized and raw materials yield and Utilities usages are best in class. Encourages cost savings projects to optimize usages and yields EHS responsibilities: To follow site EHS procedure and best practices Read and understand relevant procedure and perform the work safely Support site EHS in safety campaign, Safety observations to prevent the injuries Follow the site PSM procedure and implement the PSM culture Required Knowledge/Skills: Demonstrate strong Safety leadership and good working knowledge on safe work practices, hazards associated with the chemistry and Operations excellence. Effective communication, human relation and organizational skills to work effectively with team/workgroup or those outside the formal line of authority to accomplish organizational goals. Possesses strong analytical skills and good technical background. A decision maker. Good written and Spoken English. Required Experience: 8 to 15 years of technical experience in the petrochemical or refinery industry Required Education: Basic Degree in Chemical Engineering. # Employees Supervised: 50 to 70 What can we offer you? Indorama Ventures – Indovinya is a global and innovative chemical company, offering sustainable and high-value solutions for the long-term success of our customers. As producers of solutions used in Crop Solutions, Energy & Resources, Home & Personal Care, Coatings, Performance Products, and other applications, we are present in the daily lives of millions of people around the world. The successful candidate will receive competitive compensation and will be eligible to participate in a comprehensive benefits package which includes: medical, vision and dental, basic life insurance, AD&D insurance and more. Here, you can make an impact and make a difference. Come join us! Show more Show less
Have you ever thought about being part of a company that reimagines chemistry every day to build a better world? That’s the purpose of Indorama Ventures, and we want you with us on this journey! We are looking for innovative, collaborative professionals who are ready to embrace the challenge of working in a company that is constantly expanding internationally. We value flexibility, partnership, and believe that the impact of our actions goes far beyond the chemical industry. Here, diversity matters. Our work environment is inclusive, diverse, and guided by respect, ethics, and equal opportunities for all. What we’re looking for: Create and process purchase orders, ensuring accuracy and compliance with company policies. Communicate purchase orders to suppliers once approved as per DoA. Follow up with suppliers for order confirmation, shipping schedule, shipping documents, etc. Accurately update order status, shipping schedule, shipping documents, etc. in SAP Manage purchase orders amendment (price, delivery date, incoterms, etc.). Obtain buyers approval before making any change in purchase order. Ensure all modifications are authorized and documented. Prepare weekly report which provides latest status of all open purchase orders and communicate to relevant internal stakeholders. Conduct weekly meetings with relevant stakeholders to provide latest update on open purchase orders, highlight risk areas, discuss on open issues, etc. Follow up on any action points from the meeting and communicate to supplier. Resolve queries related to supplier payment. Manage vendor master data in SAP (creation & modification) Support procurement buyer with supplier evaluation, negotiation, etc. Manage PO Closure - Half yearly review of Open Purchase order in coordination with relevant internal stakeholders. VMD Maintenance – Yearly review of VMD in coordination with finance team for 194Q condition & MSME indicator. Key Competencies: Should have handled direct / Indirect Purchases and knowledge of supply chain operations. Strong understanding on Procure to Pay cycle. Deal effectively with internal and external stakeholders. Required Knowledge/Skills: Proficient in Microsoft Office Suite, especially Excel (data analysis and reporting). Experience in SAP MM module is highly preferred. Strong communication Required Experience : 2-3 years of relevant experience post qualification. Required Education: Minimum Graduate What do we offer? A competitive compensation package, including: Health insurance WellHub / TotalPass Life insurance And other exclusive benefits The division you’ll be joining is a global leader in the chemical industry. We offer a broad portfolio of solutions and high delivery standards to markets such as Crop Solutions, Home and Personal Care, Coatings, Energy & Resources, and Performance Products. Here, you can make a difference. Join us! Show more Show less
Have you ever thought about being part of a company that reimagines chemistry every day to build a better world? That’s the purpose of Indorama Ventures, and we want you with us on this journey! We are looking for innovative, collaborative professionals who are ready to embrace the challenge of working in a company that is constantly expanding internationally. We value flexibility, partnership, and believe that the impact of our actions goes far beyond the chemical industry. Here, diversity matters. Our work environment is inclusive, diverse, and guided by respect, ethics, and equal opportunities for all. What we’re looking for: Serves as the Assistant Manager Instrumentation for the site. Specific responsibilities include: To apply specialist, I&C engineering expertise to ensure the efficient operations of the Instrumentation and Controls Department at Ankleshwar site. To ensure plant I&C equipment is maintained as per procedures documented in the Maintenance Management System. To ensure downtime of the plant is reduced by careful planning and the implementation of Maintenance Practices of all plant equipment and efficient resolution of equipment defects. To ensure necessary spares and consumables are available and manage the inventories as it relates to I&C equipment to ensure high availability of I&C Equipment. Develop Safe Work Procedures and Operational Techniques to ensure proper execution of Plant Resources. Ensures a safe working environment for himself and the I&C Technicians whilst working on any equipment. Monitors the I&C Technicians and Contractors to ensure they follow the guidelines of Safe Work Practices as per Plant EHS Standards Leads the I&C Maintenance Technicians and ensures a high level of efficiency within the team. Builds and sustains a committed, cohesive and dynamic team. Along with the Maintenance Manager, ensures I&C equipment maintenance planning is correctly scheduled so that all equipment is maintained as per OEM recommended interval. Reviews I&C Maintenance Procedures and suggests improvements. Supports reliable and accessible 24-hour engineering callout functionality. Attempts all possible means of reducing equipment downtime and ensuring high plant availability. Records and reports all rectification jobs undertaken to the Maintenance Manager. Assists the Maintenance Manager in planning and budget preparation processes. Coach, train and develop I&C Technicians on instrumentation equipment. Serves as a member for all safety improvement plans/ideas to raise safety engagement. Ensure timely compliance of Instruments Statutory Requirement Ensure timely closure of Preventive and Maintenance work notification and its order in SAP S4 HANA EHS responsibilities: To follow site EHS procedure and best practices Read and understand relevant procedure and perform the work safely. Support site EHS in safety campaign, Safety observations to prevent the injuries. Follow the site PSM procedure and implement the PSM culture. Required Knowledge/Skills: Demonstrate strong Safety leadership and good working knowledge on safe work practices, hazards associated with the I&C equipment and process safety management (PSM) Effective communication, human relation and organizational skills to work effectively with team/workgroup or those outside the formal line of authority to accomplish organizational goals. Possesses strong technical background & good analytical skills to support decision making. Possesses a curious open mind to encourage Innovation. Good spoken and written English. Hands on Experience of Emerson Delta V DCS automation platform (Programming and Troubleshooting) SAP S4 HANA MM & PM module Knowhow of Plant Safety Instruments (SIS), PHA, HAZOP, LOPA and Fire & Gas Detection System Skills to plan instrument jobs systematically with proper job prioritization and job coordination Required Experience: 7-8 years of technical experience in the I&C dept. with Chemical, petrochemical or refinery industry Required Education: Min- Bachelor Degree in Instrumentation Engineering. # Employees Supervised: Up to 10. What do we offer? A competitive compensation package, including: Health insurance WellHub / TotalPass Life insurance And other exclusive benefits The division you’ll be joining is a global leader in the chemical industry. We offer a broad portfolio of solutions and high delivery standards to markets such as Crop Solutions, Home and Personal Care, Coatings, Energy & Resources, and Performance Products. Here, you can make a difference. Join us!
Have you ever thought about being part of a company that reimagines chemistry every day to build a better world? That’s the purpose of Indorama Ventures, and we want you with us on this journey! We are looking for innovative, collaborative professionals who are ready to embrace the challenge of working in a company that is constantly expanding internationally. We value flexibility, partnership, and believe that the impact of our actions goes far beyond the chemical industry. Here, diversity matters. Our work environment is inclusive, diverse, and guided by respect, ethics, and equal opportunities for all. What we’re looking for: Start and stop production lines and make necessary changes to control the process and times of operations Handover/take charge at designated workplace only with logbook/shift report book. Conduct toolbox talk with contractors - on quality issue/safety learning’s/General House Keeping/any instruction given by Shift Incharge/Production Managers/Management All completed and ongoing work with PTW must be mentioned in report. Responsible for housekeeping/cleaning of related equipment and working floor during shift. Ensure about the healthy condition of all standby /emergency equipment and operational conditions. Ensure there is no leakage/spillage during unloading or transferring activities of all kinds of chemicals. Maintaining all critical parameters (Temperature, Pressure etc.) as per the SOP and fill all statuary work-related checklist & mention in the logbook. Coordination with Shift In charge/ Shift Manager for any quality issues or process issues. Coordination with Service depts. for routine/Breakdown maintenance Responsible for raising Job orders for maintenance and follow-up for the completion of the same. Responsible for safety of contract manpower during the shift. Responsible for participation in Shift hurdle and updating Performance board as per plan. Responsible for active participation in various meetings (PSM, Canteen committee, Townhall etc.). EHS responsibilities: To follow site EHS procedure and best practices Maintain a safe and clean work area, adhering to all safety and environmental policies. Read and understand relevant procedure and perform the work safely Support site EHS by participating in safety campaign, reporting of unsafe act or unsafe condition via Safety observations & reporting of near miss to prevent the injuries. Follow the site PSM procedure and implement the PSM culture Reporting of any incident/accident immediately to Shift Incharge/Shift Manager. Required Experience: Min.5 years of Operator experience in petrochemical or related industry Required Education: 10th Pass or ITI. What do we offer? A competitive compensation package, including: Health insurance WellHub / TotalPass Life insurance And other exclusive benefits The division you’ll be joining is a global leader in the chemical industry. We offer a broad portfolio of solutions and high delivery standards to markets such as Crop Solutions, Home and Personal Care, Coatings, Energy & Resources, and Performance Products. Here, you can make a difference. Join us!
Have you ever thought about being part of a company that reimagines chemistry every day to build a better world? That’s the purpose of Indorama Ventures, and we want you with us on this journey! We are looking for innovative, collaborative professionals who are ready to embrace the challenge of working in a company that is constantly expanding internationally. We value flexibility, partnership, and believe that the impact of our actions goes far beyond the chemical industry. Here, diversity matters. Our work environment is inclusive, diverse, and guided by respect, ethics, and equal opportunities for all. What we’re looking for: Accountable for the safe operations of the Ankleshwar plant. Specific responsibilities include: Coordinate and oversee production activities during the shift. Ensure process parameter are maintained as per SOP for running process. Assist the Operations Head in ensuring that operational/quality issues are resolved in a safe and prompt manner. Interfaces with Maintenance to ensure that Capex work, Preventive Maintenance, Corrective Maintenance, shutdowns are well coordinated and to ensure that plant runs reliably. Ensures good Operational systems in place to ensure that plant is kept in good safe operating conditions. Leads troubleshooting effort in the event of operational problems and provide advice to the Operations Manager. Reviews daily log and Coordinates SAP transactions with the SAP Planners to ensure proper accounting of plant inventory. Leads regular review of Plant Operating procedures to ensure operating instructions are up to date. Leads regular review of the safety protection systems to ensure that safety systems (like interlocks, LOTO etc.) are not bypassed. Supports Supply chain issues as required. Responses to plant emergency conditions as per direction of the Operations Manager Ensures daily Safety toolbox talk is carried out to send a strong safety reminder at the beginning of each Shift. Serves as a champion for all safety improvement plans/ideas to raise safety engagement. Ensures all plants upsets, quality issues are recorded and leads Root cause analysis (RCAs) on the events and issues learning. Ensure month end inventory checks are promptly done and reconciled. Lead Management of Change review for new plant trials and ensure new plant trials are conducted safely. Need to take part in the sustainability initiatives & Lean six sigma projects of the site. Accountable for the cost management of the operations. Specific responsibilities include: Ensures all campaign runs are optimized and raw materials yield and Utilities usages are best in class. Encourages cost savings projects to optimize usages and yields. EHS responsibilities: To follow site EHS procedure and best practices Read and understand relevant procedure and perform the work safely Support site EHS in safety campaign, Safety observations to prevent the injury Follow the site PSM procedure and implement the PSM culture Required Knowledge/Skills: Demonstrate strong Safety leadership and good working knowledge on safe work practices, hazards associated with the chemistry and Operations excellence. Effective communication, human relation and organizational skills to work effectively with team/workgroup or those outside the formal line of authority to accomplish organizational goals. Possesses strong analytical skills and good technical background. A decision maker. Required Experience: 8 to 15 years of technical experience in the petrochemical or refinery industry Required Education: Basic Degree in Chemical Engineering. What do we offer? A competitive compensation package, including: Health insurance WellHub / TotalPass Life insurance And other exclusive benefits The division you’ll be joining is a global leader in the chemical industry. We offer a broad portfolio of solutions and high delivery standards to markets such as Crop Solutions, Home and Personal Care, Coatings, Energy & Resources, and Performance Products. Here, you can make a difference. Join us!
Have you ever thought about being part of a company that reimagines chemistry every day to build a better world? That’s the purpose of Indorama Ventures, and we want you with us on this journey! We are looking for innovative, collaborative professionals who are ready to embrace the challenge of working in a company that is constantly expanding internationally. We value flexibility, partnership, and believe that the impact of our actions goes far beyond the chemical industry. Here, diversity matters. Our work environment is inclusive, diverse, and guided by respect, ethics, and equal opportunities for all. What we’re looking for: Accountable for the maintenance planning activities for the Ankleshwar plant. Specific responsibilities include: Operation & Maintenance of Utilities like Boilers, Air compressors, Cooling towers, Water Treatment Plant, Chillers etc. Ensure that all members of the utility team play an active role in assisting the client in improving the energy usage and reducing waste across the site through continual improvement initiatives. Coordinate and plan for all maintenance activities for the site, including Preventive Maintenance, Corrective Maintenance, and Shut down activities. Maintain the Contractor management program for the site to ensure all contractors are trained to work on site. Ensure that the utilities are operated, maintained, distributed, and inspected in accordance with all internal and external standards, regulations and audits. Ensure that the documentation is always up to date and both. Ensure all maintenance/repair/certification records are well documented and archived. Ensure all maintenance issues are recorded and participate in Root cause analysis (RCAs) on the events and issues learning. Lead daily meetings with Operations and other stakeholders to plan and prioritize maintenance jobs. Ensure all Plant systems are rigorously followed (Permit to work system, job safety analysis, risk assessment, Management of Change, Lockout) Collaborate with cross-functional teams to promote energy conservation practices and awareness. Issue weekly/monthly report on overdue and outstanding Preventive Maintenance Monitoring and analyzing energy consumption data to identify trends and opportunities for improvement. Coordinate all Statutory Maintenance activities like Boiler inspection etc. Ensure daily Safety toolbox talk is carried out to send a strong safety reminder at the beginning of each day. Serve as a champion for all safety improvement plans/ideas to raise safety engagement. Basic understanding of energy management principles and sustainability practices. Ensure timely compliance of Instruments Statutory Requirement Monitor and report on key performance indicators (KPIs) related to energy use and sustainability efforts. Serve as the primary point of contact for all energy-related inquiries and initiatives within the organization. Ensure timely closure of Preventive and Maintenance work notification and its order in SAP S4 HANA Accountable for spares inventory management Specific responsibilities include: Ensure proper accounting of spares in SAP and other inventory accounting system. Issue monthly Inventory report Accountable to issue monthly Maintenance cost report. Specific responsibilities include: Coordinate with Maintenance & Utility manager in Keeping track of monthly Utility & Maintenance costs (Mechanical and Civil) and issue monthly cost report. Lead cost saving projects to reduce Utility/maintenance cost. EHS/Statutory responsibilities: To follow site EHS procedure and best practices, PTW, JSA. Read and understand relevant procedure and perform the work safely. Support site EHS in safety campaign, Safety observations to prevent the injuries. Follow the site PSM procedure and implement the PSM culture. Dealing with Local Boiler Authority, GIDC Department Required Knowledge/Skills: Demonstrate strong Safety leadership and good working knowledge on safe work practices and hazards. Strong analytical and problem-solving skills, with a focus on data-driven decision-making Speak good English and have effective communication, human relation, and organizational skills to work effectively with team/workgroup or those outside the formal line of authority to accomplish organizational goals. Possesses strong analytical and planning skills with a good technical background. Strong people management skill. SAP PM Module knowledge is mandatory Required Experience: 5+ years Required Education: B achelor of Mechanical Engineering. Energy Manager/Auditor certificate What do we offer? A competitive compensation package, including: Health insurance WellHub / TotalPass Life insurance And other exclusive benefits The division you’ll be joining is a global leader in the chemical industry. We offer a broad portfolio of solutions and high delivery standards to markets such as Crop Solutions, Home and Personal Care, Coatings, Energy & Resources, and Performance Products. Here, you can make a difference. Join us!
Have you ever thought about being part of a company that reimagines chemistry every day to build a better world? That’s the purpose of Indorama Ventures, and we want you with us on this journey! We are looking for innovative, collaborative professionals who are ready to embrace the challenge of working in a company that is constantly expanding internationally. We value flexibility, partnership, and believe that the impact of our actions goes far beyond the chemical industry. Here, diversity matters. Our work environment is inclusive, diverse, and guided by respect, ethics, and equal opportunities for all. What we’re looking for: Position Summary: The Assistant Manager - Consolidation plays a critical role in managing and maintaining organization’s financial health by managing the consolidation of financial data from various entities within the company. They ensure accurate and timely financial reporting, compliance with SEC reporting requirements & GAAP, and effective communication with internal and external stakeholders. Key Accountability Accounting and Reporting: Manage oracle FCCS tool and consolidation process for statutory reporting. Prepare consolidated financial statements in accordance with US GAAP. Reconcile income statements and balance sheets between different accounting standards (e.g., US GAAP and IFRS). Work closely with external auditors. Process Improvement: Identify opportunities to enhance efficiency and effectiveness in consolidation processes. Design training sessions for the broader finance organization on GAAP & reporting requirements. Participate in developing annual budgets, quarterly forecasts, and rolling operating plans. Internal Management Reporting: Generate internal management reports for consolidated entities, including profit and loss (P&L) statements. Prepare monthly operating review presentations for the management team. Required Knowledge/Skills: Prior experience to manage oracle FCCS is required. Strong analytical skills and understanding of financial statement mechanics. Ability to manage multiple priorities and escalate issues appropriately. Proven ability to motivate others and convey information in a clear, concise, manner. US shift working, mainly working from home. Required Experience: 5-7 years of progressive accounting and reporting experience. Required Education: Bachelor’s or master’s degree in accounting, Finance. Chartered Accountant/ CPA certification required. What do we offer? A competitive compensation package, including: Health insurance WellHub / TotalPass Life insurance And other exclusive benefits The division you’ll be joining is a global leader in the chemical industry. We offer a broad portfolio of solutions and high delivery standards to markets such as Crop Solutions, Home and Personal Care, Coatings, Energy & Resources, and Performance Products. Here, you can make a difference. Join us!
As a Customer Service Representative, you will play a crucial role in managing customer orders with efficiency and accuracy. Your responsibilities will include receiving, processing, and dispatching orders in a timely manner to ensure customer satisfaction. To excel in this role, you must possess excellent organizational and communication skills, along with the ability to handle multiple tasks simultaneously. Problem-solving skills and a commitment to delivering exceptional customer service are essential for success. In this position, you will be tasked with managing customer orders, handling inquiries, performing data entry and order tracking, and collaborating with internal departments to facilitate timely order fulfillment. The ability to work independently, show initiative, and thrive in a fast-paced environment are key traits required for the Customer Service Representative role. Key Responsibilities: - Processing customer orders accurately and efficiently - Responding to customer inquiries promptly and professionally - Maintaining precise records of orders and transactions - Ensuring timely shipment of orders - Resolving any customer issues or concerns effectively To be successful in this role, you should possess the following qualifications: - Proficiency in handling both domestic and export customer orders - Strong communication and interpersonal skills - Capability to work autonomously and collaboratively within a team - Proficient in MS Office applications - Hands-on experience in SAP (SD Module) Key Skills and Qualifications: - Exceptional communication and customer service abilities - Capacity to perform effectively under pressure - Strong organizational skills - Team player with the ability to work independently - Knowledge of export processes and documentation Experience Requirement: - Minimum of 7-8 years of experience in Customer Service Education Requirement: - Graduate degree This is an excellent opportunity for a seasoned Customer Service Representative to contribute their expertise in a dynamic and customer-focused environment.,