1) Owning the responsibility of boarding the passengers to our buses . 2) Reaching allotted bus boarding points on time and assisting passengers reaching their respective seats . 3) Ensuring facilities on the bus are as promised to our customers hence maintaining a daily checklist . 4) Calling passengers if they don't reach on time and guiding them to the boarding point. 5) Involving with all the stakeholders to highlight the issues and improve the passenger experience.
Owning the responsibility of boarding the passengers to our buses. Reaching allotted bus boarding point on time and assist passengers reaching their respective seats. Ensuring facilities on the bus are as promised to our customers hence maintaining a daily checklist. Calling passengers if they don't reach on time and guiding them to the boarding point. Involving with all the stakeholders to highlight the issues and improve the passenger experience. Responsible for spot bookings and keeping daily accounts of the same. Travelling with the bus and coming back next day (8 to 14 hours travel time). Assisting passengers with respect to their needs and promised amenities during the journey. Having Communication with Customers on journey or after journey to get ratings & reviews.
1) Owning the responsibility of boarding the passengers to our buses . 2) Reaching allotted bus boarding points on time and assisting passengers reaching their respective seats . 3) Ensuring facilities on the bus are as promised to our customers hence maintaining a daily checklist . 4) Calling passengers if they don't reach on time and guiding them to the boarding point. 5) Involving with all the stakeholders to highlight the issues and improve the passenger experience.
1) Owning the responsibility of boarding the passengers to our buses . 2) Reaching allotted bus boarding points on time and assisting passengers reaching their respective seats . 3) Ensuring facilities on the bus are as promised to our customers hence maintaining a daily checklist . 4) Calling passengers if they don't reach on time and guiding them to the boarding point. 5) Involving with all the stakeholders to highlight the issues and improve the passenger experience.
Owning the responsibility of boarding the passengers to our buses . Reaching allotted bus boarding point on time and assist passengers reaching their respective seats . Ensuring facilities on the bus are as promised to our customers hence maintaining a daily checklist . Calling passengers if they don't reach on time and guiding them to the boarding point. Involving with all the stakeholders to highlight the issues and improve the passenger experience. Responsible for spot bookings and keeping daily accounts of the same . Travelling with the bus and coming back next day (8 to 14 hours travel time) . Assisting passengers with respect to their needs and promised amenities during the journey . Having Communication with Customers on journey or after journey to get ratings & reviews Job Requirements/Skills: Hospitality and customer service experience would a big plus . Should be able to travel with bus and reach boarding point daily. Professional behavior while dealing with passengers and welcoming, polite language. Good communication skills. Tamil speaking is must. Basic knowledge of English is
1) Owning the responsibility of boarding the passengers to our buses . 2) Reaching allotted bus boarding points on time and assisting passengers reaching their respective seats . 3) Ensuring facilities on the bus are as promised to our customers hence maintaining a daily checklist . 4) Calling passengers if they don't reach on time and guiding them to the boarding point. 5) Involving with all the stakeholders to highlight the issues and improve the passenger experience.
1) Owning the responsibility of boarding the passengers to our buses . 2) Reaching allotted bus boarding points on time and assisting passengers reaching their respective seats . 3) Ensuring facilities on the bus are as promised to our customers hence maintaining a daily checklist . 4) Calling passengers if they don't reach on time and guiding them to the boarding point. 5) Involving with all the stakeholders to highlight the issues and improve the passenger experience.
The Bus Captain ensures passenger safety, comfort, and smooth onboarding/offboarding during journeys. They must stay onboard, handle queries, resolve issues promptly, and be available for night shifts. Strong communication and a customer-focused attitude are essential.
1) Owning the responsibility of boarding the passengers to our buses . 2) Reaching allotted bus boarding points on time and assisting passengers reaching their respective seats . 3) Ensuring facilities on the bus are as promised to our customers hence maintaining a daily checklist . 4) Calling passengers if they don't reach on time and guiding them to the boarding point. 5) Involving with all the stakeholders to highlight the issues and improve the passenger experience.
The Bus Captain ensures passenger safety, comfort, and smooth onboarding/offboarding during journeys. They must stay onboard, handle queries, resolve issues promptly, and be available for night shifts. Strong communication and a customer-focused attitude are essential.
Interact with customers and provide them good hospitality service. Traveling along with passengers. Owning the responsibility of boarding the passengers to our buses. Ensuring facilities on the bus are as promised to our customers. Calling passengers if they don't arrive on time and guiding them to the boarding point. Responsible for spot bookings. (Night Shift Job Only)
detailed Explanation -- 1. You are required to be present on the bus during its operations. Explanation: This means that your role involves traveling with the bus and being available on board throughout the journey. 2. You will be responsible for ensuring the safety and comfort of the passengers. Explanation: This entails attending to passengers' needs and maintaining a secure and pleasant environment during the journey. 3. You will oversee the Onboarding and Off Boarding of passengers. Explanation: Your duties include managing the process of passengers getting on and off the bus in an orderly and safe manner. 4. If any passenger encounters issues or difficulties, you are expected to address and resolve their queries promptly. Explanation: This responsibility involves troubleshooting and providing immediate assistance to passengers facing any problems during the trip. 5. This position requires working during night shifts. Explanation: You must be prepared to operate and support bus services during nighttime hours
Detailed Explanation -- 1. You are required to be present on the bus during its operations. Explanation: This means that your role involves traveling with the bus and being available on board throughout the journey. 2. You will be responsible for ensuring the safety and comfort of the passengers. Explanation: This entails attending to passengers' needs and maintaining a secure and pleasant environment during the journey. 3. You will oversee the Onboarding and Off Boarding of passengers. Explanation: Your duties include managing the process of passengers getting on and off the bus in an orderly and safe manner. 4. If any passenger encounters issues or difficulties, you are expected to address and resolve their queries promptly. Explanation: This responsibility involves troubleshooting and providing immediate assistance to passengers facing any problems during the trip. 5. This position requires working during night shifts. Explanation: You must be prepared to operate and support bus services during nighttime hours.
Interact with customers and provide them good hospitality service. Traveling along with passengers. Owning the responsibility of boarding the passengers to our buses. Ensuring facilities on the bus are as promised to our customers. Calling passengers if they don't arrive on time and guiding them to the boarding point. Responsible for spot bookings. (Night Shift Job Only)
Desired Experience & Skills:- Identify customer concerns and provide timely support for their queries. Be proficient in our products and services and communicate effectively to the customer. Responding to queries from customers and giving timely support when requested. Coordinating with multiple teams to ensure the timely response to inquiries. Collecting customer feedback and upselling our services wherever applicable. Ensure all communications are logged timely and correctly. Previous chat support experience preferred. Flexible to work on rotational shifts. Excellent communication and interpersonal skills. Should be Proficient in Hindi and English, any other language knowledge would be an added advantage.
Detailed Explanation -- 1. You are required to be present on the bus during its operations. Explanation: This means that your role involves traveling with the bus and being available on board throughout the journey. 2. You will be responsible for ensuring the safety and comfort of the passengers. Explanation: This entails attending to passengers' needs and maintaining a secure and pleasant environment during the journey. 3. You will oversee the Onboarding and Off Boarding of passengers. Explanation: Your duties include managing the process of passengers getting on and off the bus in an orderly and safe manner. 4. If any passenger encounters issues or difficulties, you are expected to address and resolve their queries promptly. Explanation: This responsibility involves troubleshooting and providing immediate assistance to passengers facing any problems during the trip. 5. This position requires working during night shifts. Explanation: You must be prepared to operate and support bus services during nighttime hours.
Detailed Explanation -- 1. You are required to be present on the bus during its operations. Explanation: This means that your role involves traveling with the bus and being available on board throughout the journey. 2. You will be responsible for ensuring the safety and comfort of the passengers. Explanation: This entails attending to passengers' needs and maintaining a secure and pleasant environment during the journey. 3. You will oversee the Onboarding and Off Boarding of passengers. Explanation: Your duties include managing the process of passengers getting on and off the bus in an orderly and safe manner. 4. If any passenger encounters issues or difficulties, you are expected to address and resolve their queries promptly. Explanation: This responsibility involves troubleshooting and providing immediate assistance to passengers facing any problems during the trip. 5. This position requires working during night shifts. Explanation: You must be prepared to operate and support bus services during nighttime hours.
Boarding the passengers to our buses . Reaching allotted bus boarding points on time and assisting passengers reaching their respective seats. Ensuring facilities on the bus are as promised to our customers . Calling passengers if they don't reach on time. Travelling with the bus. Assisting passengers for their query / issues. (Night Shift Job)
The Bus Captain ensures passenger safety, comfort, and smooth onboarding/offboarding during journeys. They must stay onboard, handle queries, resolve issues promptly, and be available for night shifts. Strong communication and a customer-focused attitude are essential.
Detailed Explanation -- 1. You are required to be present on the bus during its operations. Explanation: This means that your role involves traveling with the bus and being available on board throughout the journey. 2. You will be responsible for ensuring the safety and comfort of the passengers. Explanation: This entails attending to passengers' needs and maintaining a secure and pleasant environment during the journey. 3. You will oversee the Onboarding and Off Boarding of passengers. Explanation: Your duties include managing the process of passengers getting on and off the bus in an orderly and safe manner. 4. If any passenger encounters issues or difficulties, you are expected to address and resolve their queries promptly. Explanation: This responsibility involves troubleshooting and providing immediate assistance to passengers facing any problems during the trip. 5. This position requires working during night shifts. Explanation: You must be prepared to operate and support bus services during nighttime hours.