11785 Incident Management Jobs - Page 11

We are seeking an experienced Senior Business Analyst to lead a team of Business Analysts in analyzing business requirements, facilitating solutions within the ServiceNow platform, and ensuring that our IT service management processes align with organizational goals. The successful candidate will have a strong background in IT service management, excellent stakeholder management skills, and experience in leading a team of analysts. Key Responsibilities: Team Management: Lead a team of 4 Business Analysts, providing guidance, coaching, and development opportunities to ensure the teams success. Foster a culture of collaboration, innovation, and continuous improvement. Senior Stakeholder Manage...

Vialto Partners is a market leader in global mobility services. Our purpose is to Connect the world . We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately bene...

Job Description Candidate should be able to work with Global operations & Core Practices teams to operate, industrialize & strengthen operational practices. Should have proven experience in handling large scale and growing infrastructure across Data Centers and heterogeneous Cloud platforms. A Team player with good communication and problem-solving skills. Prior experience with DevOps practices & working in Global operations model (follow the sun), should be able to lead tasks independently & mentor junior team members. MUST HAVE Strong experience in container orchestration and server automation tools such as Kubernetes, Docker, AWS EKS, Ansible & Terraform Experience in deploying and managi...

Oracle R12 ASCP/Demantra Functional Consultant - Neev Systems | Reliable IT Partner for Digital Transformation Experience : 7 -10 Years Location : Hyderabad Job Description We are seeking an experienced Oracle R12 Advanced Supply Chain Planning (ASCP) and Demantra Functional Consultant to join our support team. The ideal candidate should have strong expertise in Oracle Supply Chain Planning modules, with proven experience in production support, incident management, problem resolution, and enhancements . The consultant will work closely with business users, technical teams, and Oracle Support to ensure smooth operations of ASCP and Demantra modules in a global environment. Key Responsibilitie...

Description & Requirements : Bravura s Commitment and Mission At Bravura Solutions, collaboration, diversity and excellence matter. We value your ideas, giving you room to be curious and innovate in an exciting, fast-paced, and flexible environment. We look for many different skills and abilities, as well as how you can add value to Bravura and our culture. As a Global FinTech market leader and ASX listed company, Bravura is a trusted partner to over 350 leading financial services clients, delivering wealth management technology and products. We invest significantly in our technology hubs and innovation labs, which inspire and drive our creative, future-focused mindset. We take pride in deve...

Ensuring Chart s Success Chart Industries is a leading global manufacturer of highly engineered equipment and solutions serving multiple applications in the Energy, Industrial, and Industrial Gas end markets. In March 2023 Chart Industries acquired the Howden Group, and the combined group is now represented in over 40 countries worldwide with over 11,700 employees. Our vision is to enable the vital processes of our customers and thereby promote a more sustainable world via our Nexus of Clean strategy. The combination of Chart and Howden furthers our global leadership position in process technologies with products and services in applications such as hydrogen, carbon capture, energy recovery,...

Dover is a diversified global manufacturer with annual revenue of over $8 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainable Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24, 000 employees takes an ownership mindset, collaborating with customers to redefine whats possible. Headquartered in Downers Grove,...

Company Overview: - R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industrys most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM ...

Job Purpose: The Chief Traction Power Controller (CTPC) is responsible for real-time monitoring, control, and coordination of traction power supply systems across the RRTS corridor to ensure safe, reliable, and uninterrupted train operations. The CTPC plays a vital role in electrical power management, incident response, and coordination with maintenance and field teams. Key Responsibilities: 1. Real-Time Traction Power Monitoring & Control Monitor power supply status through SCADA and other control systems Operate remotely controlled circuit breakers, isolators, and changeovers as per standard procedures Ensure optimal traction power availability for train movement and auxiliary services 2. ...

JOB Designation: Tier 2 Voice engineer/ Network Technician Shift time Two days day shift 8 AM to 8 PM Two days Night shift 8 PM to 8 AM Followed by Four days leave (Shift hours -12 hours) Skills: SIP protocol, VOIP, Broadsoft, Hosted service, Linux/Unix Excellent understanding of ISUP, Q.931 signalling protocols and call flows. Deep knowledge of SIP and H.323 (up to single message level) IP knowledge to at least CCN level, good Transmission layer understanding General knowledge of telecom industry and standards. Strong background of working within Voice Operations environment of a Telco or large ISP. Excellent understanding of VOIP principles and of the components of a VOIP network must. Flu...

Roles & Responsibilities: We are seeking a highly motivated and experienced Application Support Specialist to join our team. This role is crucial in providing support for our Qualtrics platform, managing surveys, and contributing to continuous improvement initiatives to ensure a seamless user experience across internal stakeholders. While experience with Qualtrics is preferred, we also welcome candidates with a background in other survey management tools or relevant platforms. We also value applicants with strong HRIT experience who are adaptable and eager to learn. This position offers a unique opportunity to contribute to high-impact projects within the HRIT landscape, while collaborating ...

170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Professional Learning Coordinator, assigned to one of Pinkertons largest global clients, will primarily focus on creating ...

We are seeking a highly experienced Scheduling Operations Specialist with over 10 years of hands-on expertise in enterprise batch operations. This role is critical to ensuring the success of business-critical applications through proactive support, incident resolution, and continuous improvement of scheduling environments using tools like Tidal, Tivoli. We are seeking a highly experienced Scheduling Operations Specialist with over 10 years of hands-on expertise in enterprise batch operations. This role is critical to ensuring the success of business-critical applications through proactive support, incident resolution, and continuous improvement of scheduling environments using tools like Tid...

About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services,...

17 - 17 Service Management EMEA WM Description & Requirements : Bravura s Commitment and Mission At Bravura Solutions, collaboration, diversity and excellence matter. We value your ideas, giving you room to be curious and innovate in an exciting, fast-paced, and flexible environment. We look for many different skills and abilities, as well as how you can add value to Bravura and our culture. As a Global FinTech market leader and ASX listed company, Bravura is a trusted partner to over 350 leading financial services clients, delivering wealth management technology and products. We invest significantly in our technology hubs and innovation labs, which inspire and drive our creative, future-foc...

Candidate should be able to work with Global operations & Core Practices teams to operate, industrialize & strengthen operational practices. Should have proven experience in handling large scale and growing infrastructure across Data Centers and heterogeneous Cloud platforms. A Team player with good communication and problem-solving skills. Prior experience with DevOps practices & working in Global operations model (follow the sun), should be able to lead tasks independently & mentor junior team members. MUST HAVE Strong experience in container orchestration and server automation tools such as Kubernetes, Docker, AWS EKS, Ansible & Terraform Experience in deploying and managing highly scalab...

Join our Team About this opportunity We are now looking for a Security Analyst professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. The professional will work alongside a highly skilled, diverse team, making sure that the information assets, that we are responsible to protect, are secured. What you will do Support the following systems and functions: Security event management on 24*7 shift Monitor incoming event queues for potential security incidents Security inci...

Key Responsibilities: • Act as the key operational facilitator of change management within the North American business community • Lead stakeholder engagement to ensure changes are understood, approved, and implemented effectively • Coordinate and manage the handover of change-related activities across time zones • Work closely with global teams to ensure continuity of service and clarity around change-related impacts • Serve as a liaison between business operations and IT teams to support month-end and year-end processes Prepare NA required CAB (Change Advisory Board) content in alignment with IT and business stakeholders Key requirements / skills / experience: • Minimum of 5 years experien...

Responsibilities: Configure Incident, Problem, Change, Knowledge, Service Catalog. Develop SLAs, Notifications, and Reports for ITSM processes. Automate ITSM workflows using Flow Designer and scripting. Support production issues and continuous enhancements. Requirements: 6+ years ITSM development. Strong understanding of ITIL and ITSM processes. CSA + ITSM Implementation Specialist preferred. Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote

The Data Manager will Have a strong command over data wrangling and data story telling. Address and solve data quality issues either automated update or manually update information into KYCs sources systems or uplift the data into designated platforms. Source data from a variety of sources like core banking systems to combine, synthesise and analyse to improve data quality. Collaborate with stakeholders, SMEs to ensure that the in-scope issues are accurately rectified and meets business requirements. Good Knowledge and experience with tools for data analysis & data remediation (e.g. excel, KYC platforms, reporting tools Power BI, KNIME) Continuous Improvement & Change Understands, accepts an...

Shift: Regular 1) System Administrator certification Nice to Have , CAD certification 2) Thorough Knowledge on out of the box applications in ITSM, APM and custom application development 3) Good to have service portal development knowledge/ experience 4) Good exposer on ServiceNow platform, having good knowledge on ServiceNow components like client scripts, business rules, ACL, Script includes, UI pages, Ui actions, work flows, flow designer... 5) Having knowledge on integration with third party systems like salesforce 6) Overall 5+ years of experience Location - Bengaluru,Chandigarh,Dadra & Nagar Haveli,Daman,Diu,Goa,Haveli,Hyderabad,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Sikkim

We are looking for a highly skilled and experienced SERVICE DESK professional with 1 to 2 years of experience to join our team in Bangalore. The ideal candidate should have excellent communication skills in Japanese language and English proficiency, both spoken and written. Roles and Responsibility Handle service requests and resolve tickets efficiently. Provide technical support and troubleshoot IT-related issues. Manage the knowledge base database and create new articles as needed. Collaborate with internal teams to ensure seamless service delivery. Respond to customer inquiries via voice process and email. Resolve complex technical issues using problem-solving skills. Job Requirements Ful...

We are looking for a skilled ServiceNow HRSD Architect with 10-15 years of experience to join our team in Pune, Mumbai, Bangalore, Hyderabad, Gurgaon, Noida, and Chennai. The ideal candidate will have expertise in ITSM ServiceNow, HRSD module, and development and implementation of solutions in client environments. Roles and Responsibility Design and implement solutions in client environments across different modules of ServiceNow-ITSM, HRSD, ITOM. Develop configurations, integrations, portal & catalog development using ServiceNow tools. Collaborate with cross-functional teams to ensure seamless integration of HRSD with other modules. Provide technical leadership and guidance on best practice...

Role Overview: As an Oracle EBS Project Manager at NTT DATA, you will be responsible for managing Oracle EBS engagements. With over 15 years of experience in project management, you will play a key role in the design, development, and support of Oracle EBS suite solutions. Your expertise in estimation, proposal work, team management, reporting, SLA obligations, metrics generation, incident management, client escalations, and expectations management will be crucial for the success of the projects. Key Responsibilities: - Manage Oracle EBS engagements effectively - Design, develop, and support Oracle EBS suite solutions - Provide expert estimation and proposal work - Lead the team, report stat...

As a Team Member in Incident, Problem, Change & Release Management, you will play a crucial role in ensuring the smooth operation of IT services. Your responsibilities will include: - Participating in shift-based operations to provide 24x7 support. - Owning the Incident Management process and enforcing adherence to protocols. - Responding to reported problems/incidents, initiating the incident process, and coordinating with application teams to identify root causes. - Assessing business impact and urgency with relevant teams to define Priority and Severity levels. - Logging and tracking incidents/resolutions for trend analysis. - Leading and coordinating problem triaging via MS Teams or Zoom...