2501 Incident Management Jobs - Page 11

Description JOB TITLE: Junior Support Analyst REPORTS TO: Support Centre Manager LOCATION: India DATE: May 2025 For 40+ years, Meridian IT has been helping medium and enterprise businesses solve their complex technical IT problems. Through a unique strategic perspective, deep expertise, and a personalized proactive approach, Meridian IT is the top IT solutions provider in the industry. Offering best-in-class cloud, hybrid, and on-premises data storage solutions, backup and recovery solutions, security solutions, hyperconverged infrastructure, contact center solutions, flexible pricing models and award-winning managed services, Meridian IT works with each client to create a customized plan to help solve their IT obstacles. Meridian IT is part of Meridian Group International. Meridian Group International is a privately held organization headquartered in Deerfield, IL. Operating since 1979, Meridian Group International is a leading IT service provider and equipment leasing and finance company across 4 continents. Position Summary The Junior Support Analyst is a hands-on technical resource who provides L1 support for our enterprise customers. The Junior Support Analyst will provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals. They will also be responsible for responding to, documenting, and resolving support tickets in a timely manner according to SLA. The IT Jr. Support Analyst must have excellent problem-solving skills to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT staff members. Primary function will be to answer support tickets and assist with whatever technical issues the client may be facing and connect via remote logon to resolve technical issues. The candidate will need to have in-depth knowledge of hardware and software systems, high-level interpersonal skills, and the ability to solve complex IT issues. Ultimately, a top-notch Jr. Support Analyst can easily identify and solve technical issues on-site and via remote access with strong communication and strong willingness to learn new technologies. Duties and Responsibilities Responding to technical support tickets; Talking directly to the customer to determine the nature of the technical issue; Connecting to the customer s computer system via remote access; Identifying the nature of the hardware, software, or networking issue; Providing the customer with resolution choices; Installing new hardware systems, software upgrades or networking cables; Fixing any software or hardware issues; Providing minor technical or operational training; Completing IT support logs; Provide exceptional customer service via phone and email as appropriate; Maintain ownership for the resolution of complex technical problems; Perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention; Able to analyze production issues from the business and application/code perspective and outlines corrective actions; Follow the standard workflow defined for each of our customers; Resolve helpdesk issues in a timely manner based on incident priority and SLA requirements; Update documentation as required to support future issue resolution; Create detailed records leveraging the Meridian Support Portal; Follow the standard customer onboarding process; Ensure optimal service transition by proactively working with other teams within our organization; Contribute in meeting various SLA s and KPI s to ensure assigned tasks are completed on time and the delivery timelines meet the quality targets of the organization; Ready to work in US Shift and over weekend support model; Responsible for clear and timely communication to multiple stakeholder groups as required for incident management; Escalate the incidents to L2/L3 if not resolvable by L1; Participate in customer meetings if required; Send concise information to the Technical Manager during service interruptions; Should be confident to work directly and independent with Site and business; Perform other duties as assigned. Qualifications and Requirements Degree in Computer Science or any other related field; Technical knowledge is required; Microsoft Office 2007 to 2013; Linux, Windows 7, Windows 8, Windows 10, XP and Vista; Windows Server 2003 and 2008 and 2012; Excellent verbal and written communication; Exceptional problem-solving skills and ability to navigate challenging situations in a professional manner; Excellent organizational skills ability to prioritize, manage, multi-task, and execute projects cross-functionally; Able to apply non-linear and logical thinking to problem-solving; Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario; Should be able to work in rotational shifts. Meridian Group International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

C#.NET Engineer Company Description: We are looking for you who is immediate joiner and want to grow with us! Job description: C#, .NET Developer who can manage application and do the development including Testing. Incident Management for the team and debug application. Know Agile and JIRA Knowledge of Frontend (Reactjs or Angular would be plus). Required cloud certification: AZ 204 Job Location: Bangalore Start: Immediate

Description JOB TITLE: Junior Support Analyst REPORTS TO: Support Centre Manager LOCATION: India DATE: May 2025 For 40+ years, Meridian IT has been helping medium and enterprise businesses solve their complex technical IT problems. Through a unique strategic perspective, deep expertise, and a personalized proactive approach, Meridian IT is the top IT solutions provider in the industry. Offering best-in-class cloud, hybrid, and on-premises data storage solutions, backup and recovery solutions, security solutions, hyperconverged infrastructure, contact center solutions, flexible pricing models and award-winning managed services, Meridian IT works with each client to create a customized plan to help solve their IT obstacles. Meridian IT is part of Meridian Group International. Meridian Group International is a privately held organization headquartered in Deerfield, IL. Operating since 1979, Meridian Group International is a leading IT service provider and equipment leasing and finance company across 4 continents. Position Summary The Junior Support Analyst is a hands-on technical resource who provides L1 support for our enterprise customers. The Junior Support Analyst will provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals. They will also be responsible for responding to, documenting, and resolving support tickets in a timely manner according to SLA. The IT Jr. Support Analyst must have excellent problem-solving skills to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT staff members. Primary function will be to answer support tickets and assist with whatever technical issues the client may be facing and connect via remote logon to resolve technical issues. The candidate will need to have in-depth knowledge of hardware and software systems, high-level interpersonal skills, and the ability to solve complex IT issues. Ultimately, a top-notch Jr. Support Analyst can easily identify and solve technical issues on-site and via remote access with strong communication and strong willingness to learn new technologies. Duties and Responsibilities Responding to technical support tickets; Talking directly to the customer to determine the nature of the technical issue; Connecting to the customer s computer system via remote access; Identifying the nature of the hardware, software, or networking issue; Providing the customer with resolution choices; Installing new hardware systems, software upgrades or networking cables; Fixing any software or hardware issues; Providing minor technical or operational training; Completing IT support logs; Provide exceptional customer service via phone and email as appropriate; Maintain ownership for the resolution of complex technical problems; Perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention; Able to analyze production issues from the business and application/code perspective and outlines corrective actions; Follow the standard workflow defined for each of our customers; Resolve helpdesk issues in a timely manner based on incident priority and SLA requirements; Update documentation as required to support future issue resolution; Create detailed records leveraging the Meridian Support Portal; Follow the standard customer onboarding process; Ensure optimal service transition by proactively working with other teams within our organization; Contribute in meeting various SLA s and KPI s to ensure assigned tasks are completed on time and the delivery timelines meet the quality targets of the organization; Ready to work in US Shift and over weekend support model; Responsible for clear and timely communication to multiple stakeholder groups as required for incident management; Escalate the incidents to L2/L3 if not resolvable by L1; Participate in customer meetings if required; Send concise information to the Technical Manager during service interruptions; Should be confident to work directly and independent with Site and business; Perform other duties as assigned. Qualifications and Requirements Degree in Computer Science or any other related field; Technical knowledge is required; Microsoft Office 2007 to 2013; Linux, Windows 7, Windows 8, Windows 10, XP and Vista; Windows Server 2003 and 2008 and 2012; Excellent verbal and written communication; Exceptional problem-solving skills and ability to navigate challenging situations in a professional manner; Excellent organizational skills ability to prioritize, manage, multi-task, and execute projects cross-functionally; Able to apply non-linear and logical thinking to problem-solving; Problem solving skills, organizational skills, and the ability to exercise sound judgment in any customer service scenario; Should be able to work in rotational shifts. Meridian Group International, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

" Criticality Analysis,Service Desk,Major Incident Mangemnet ","description":" Job Summary We are looking for an Incident Manager to handle and coordinate the resolution of major IT incidents. You will act as the main point of contact during critical events, ensure timely recovery, and keep all teams and stakeholders informed throughout the process. Key Responsibilities Assess the impact and urgency of incidents and ensure quick resolution. Lead incident response efforts and coordinate technical teams. Communicate clearly with internal teams, vendors, and partners. Maintain SLAs and ensure incidents are handled within agreed timelines. Document incident activities and decisions. Conduct post-incident reviews and help improve processes. Work with teams to identify root causes and follow up on fixes. Keep incident response plans updated and effective. Provide regular reports and track incident trends. Participate in an on-call rotation to support 24x7 operations. Requirements 3\u20135 years of experience in IT operations and incident management. Good understanding of ITIL practices (Incident, Problem, and Change Management). Hands-on experience with tools like ServiceNow, AWS, and Azure. Strong problem-solving and communication skills. Key Skills Incident Management Root Cause Analysis ITIL Framework Service Coordination Communication Tools: ServiceNow, AWS, Azure ","

Job Title: L2 Network & Security Engineer Location: [Noida, Bangalore] Job Type: Full-time | [Hybrid] Job Summary: We are seeking a motivated and technically skilled L2 Network & Security Engineer to join our IT infrastructure team. The ideal candidate will be responsible for supporting and maintaining the organization s network and security infrastructure, providing advanced troubleshooting, and implementing the best practices for secure and reliable operations. Key Responsibilities: Monitor, maintain, and troubleshoot network infrastructure (routers, switches, firewalls). Investigate and resolve L2-level tickets escalated from the Service Desk or L1 engineers. Proficiency in VLAN, STP, RSTP, PVST, HSRP, NAT, PAT, and IPSLA. Ability to configure and troubleshoot EtherChannel issues. Conduct vulnerability scans, analyze security alerts, recommend mitigation strategies, network and security audits and compliance checks. Maintain network diagrams, documentation, SOPs and RCAs. Assist in deploying and configuring new network and security devices. Collaborate with L3 engineers to implement infrastructure changes and upgrades. Respond to and support incident management and problem resolution processes. Required Skills & Qualifications: 5+ years of experience in networking and IT security support. Strong understanding of TCP/IP, DNS, DHCP, VLANs, subnetting, and routing protocols (e.g., OSPF, EIGRP, BGP). Hands-on experience with firewall Palo Alto, VPN, and security appliances. Working knowledge of tools (e.g., SolarWinds, Wireshark, NetFlow). Familiarity with access control, identity management, and patch management. Ability to analyze packet captures and troubleshoot network/security incidents. Preferred Certifications: Cisco CCNA (Routing & Switching or Security) Palo Alto PCNSA / similar vendor certs Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and documentation skills. Ability to work independently and as part of a team. Willingness to participate in on-call rotation or after-hours support, as needed. Nice to Have: Exposure to cloud networking/security (GCP, AWS, Azure,). Knowledge of scripting (PowerShell, Python) for automation tasks. Familiarity with ITIL processes and ticketing systems (e.g., ServiceNow, Jira).

Overview About Business Unit: At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through disruptive technology across Epsilons platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By embracing the latest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of transforming our digital business and capturing new opportunities. Why we are looking for you: To assist us in establishing and maturing the Configuration Management process, ensuring accurate visibility of IT assets and their relationships. To standardize data collection and maintenance processes for each CI class, improving data quality and governance. To support audit and compliance requirements through structured configuration data and traceability. To enhance change and incident management by providing transparency into Configuration Items and the related attributes To assist in enabling accurate service modeling by clearly defining and differentiating between Business Services (customer-facing) and Technical Services (supporting infrastructure). To design and develop intuitive dashboards that improve insight into service performance, trends, and critical metrics. Automate when possible. To establish governance over the SQL Server Data Warehouse accessed through Power BI, ensuring proper data usage, consistency, and availability. What you will enjoy in this role: Creating clarity and structure by mapping complex IT environments into a well-organized CMDB. Collaborating across teams to ensure data integrity alignment with operational needs and understanding reporting needs to delivery impactful solutions. Driving continuous improvement, identifying gaps, and implementing standard methodologies to enhance data quality and process efficiency. Championing process adoption, collaborating with team members to embed CMDB practices into daily operations and change workflows. Supporting compliance and audits with reliable, traceable configuration records. Designing intuitive dashboards that tell compelling stories through visuals. Empowering collaborators with self-service analytics and real-time reporting. Staying on the cutting edge of tools like Power Bi and ServiceNow. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice. Responsibilities CMDB Governance: Establish and enforce CMDB policies, standards, and procedures. Data Accuracy & Integrity: Ensure configuration items (CIs) are accurately recorded, updated, and audited regularly. Integration: Monitor the effectiveness of integration of CMDB with ITSM tools (e.g., ServiceNow,) and other asset management systems. Analyse Issues and find solutions. Provides guidance to design discussions on integrations within ServiceNow. Change Management Coordination: Collaborate with change managers to ensure CMDB reflects current environment Develop, maintain, and update comprehensive documentation of workflows, procedures, for Service Management processes. Continuous Improvement: Identify and implement process improvements related to configuration management. Reporting & Analysis: Generate Governance and Performance dashboards for Service Management Problem & Incident Support: Provide CMDB insights to support root cause analysis and incident resolution. Qualifications Education: Bachelor s degree in Information Technology, Computer Science, or related field (or equivalent experience). Technical Skills: Strong experience managing Configuration Management Databases (CMDB) within ServiceNow. Deep understanding of ITIL framework, especially Configuration and Change Management processes. Proficient in ServiceNow modules: Core Foundation, CMDB, Asset Management, Change Management, Discovery. Experience with ServiceNow integrations and APIs for automated data updates. Ability to perform data audits, reconciliation, and CMDB health checks. Advanced proficiency with Power BI: report/dashboard development. Experience with data modeling and connecting multiple data sources. Familiarity with Excel (pivot tables, advanced formulas) Knowledge of data warehousing concepts and relational databases is a plus. Experience: 5+ years managing CMDBs or configuration management processes and 3+ years PowerBI reporting experience Proven track record in maintaining data accuracy and CMDB governance. Proven ability to translate business requirements into actionable reports and dashboards. Experience working with cross-departmental collaborators to deliver insights. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication skills to train and support Thorough with a focus on data quality and compliance. Strong internal motivation to achieve goals Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology.

At Armor, we are committed to making a meaningful difference in securing cyberspace. Our vision is to be the trusted protector and de facto standard that cloud-centric customers entrust with their risk. We strive to continuously evolve to be the best partner of choice, breaking norms and tirelessly innovating to stay ahead of evolving cyber threats and reshaping how we deliver customer outcomes. We are passionate about making a positive impact in the world, and we re looking for a highly skilled and experienced talent to join our dynamic team. Armor has unique offerings to the market so customers can a) understand their risk b) leverage Armor to co-manage their risk or c) completely outsource their risk to Armor. Learn more at: https://www.armor.com This position is a hybrid role located in Pune, India, requiring a combination of in-office and remote work. Applicants must be based in Pune or willing to commute to the office as needed. Summary Armor is seeking a talented and motivated individual to serve as a Security Operations Analyst L3. The Analyst would perform advanced, senior-level cybersecurity analysis work. The role involves protecting cybersecurity assets and delivering cybersecurity incident detection, incident response, threat assessment, cyber intelligence, software security, and vulnerability assessment services. May supervise the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. Essential Duties and Responsibilities (Additional duties may be assigned as required.) Performs deep-dive analysis of information systems, portable devices, and forensic recovery of data using assessment tools. Monitor, investigate, analyze, and remediate indications of compromised or breached systems and applications. Perform Incident Response triage of live hosts, interacting with various Operating Systems [Win/Linux]. Use and reporting of a large -scale SIEM and Data Analytics implementation in a dynamic cloud service provider environment. Work with customers through the Incident Management process based on NIST 800-53 and SANS best practices when issues are detected. Monitor and enforce guidelines for best practices in security and compliance in accordance with NIST 800-53. Research and investigate new and emerging threats and vulnerabilities. Participate in security communities. Review, maintain, and develop processes and procedures for information collection, analysis, and dissemination. Mentor junior analysts and serve as an escalation point during Incident Response activities. REQUIRED SKILLS Thorough understanding of Operating Systems [Win/Linux], Networking, and Information Security. Thorough understanding of security threats, threat analytics and current mitigation techniques. Skilled in Incident Response and network security monitoring. Public Cloud Administration and Cloud Security knowledge (Azure, AWS, GCP). Hands-on experience with a range of security tools such as IDS, WAF, Anti-malware, FIM, SIEM, EDR, and others. Technically proficient in network communication using IP protocols, system administration knowledge of computer network defense operations (proxy, firewall, IDS/IPS, route/switch). System security and SIEM operations experience. Proficient in use of EDR/XDR tools such as Defender for Endpoint for advanced threat investigation and containment. Collaborate with detection engineers or SMEs to refine and develop correlation rules, detection rules, scripting and automation playbooks. Experience with Threat Intelligence and Threat Hunting. Ability to work evenings/weekends shifts as required and to be on-call 24x7 to serve as the escalation point for your team. Experience in security incident reporting and procedures. Able to handle private and confidential information with physical and ethical care. Must have a working understanding of key security concepts and attack types such as phishing, malware, vulnerabilities, Cyber Kill Chain, and attack stages and others. Understand threat actor tactics, techniques and procedures, have familiarity with the MITRE-ATT&CK Framework and different stages of an attack lifecycle. Able to conduct log analysis, network/email traffic assessment, assess the impact and blast radius and gather evidence for response and mitigation actions. Excellent communication (oral and written), interpersonal, organizational, and presentation skills including interactions with customers via phone calls, chat, incident tickets and emails. Creative problem solver with effective resolution ability and analytical skills. Able to articulate technical i deas at m ultiple levels, ability to establish and maintain credibility with business constituents at all levels. Must be effective in managing time, and service levels, and prioritizing tasks between a diverse set of assigned duties. Must possess or be able to obtain the following certifications within 90 days of starting: Microsoft Certified: Security Operations Analyst Associate (SC-200) Microsoft Identity and Access Administrator Associate (SC-300) Microsoft Certified: Azure Security Engineer Associate (AZ-500) 5-10 years of direct experience in the field of Information Security required including an educational background in a related technical discipline, or the equivalent combination of education, professional training, or work experience. Other desirable certifications include CISSP, CISA, OSCP, GIAC, GSEC and GCFA. Self-starter and self-learner with the ability to work in a flexible and production-orientated environment/ adaptability to change. Consistently leads with a curious mind to stay abreast of emerging trends, tactics, and an ever-changing technological landscape to enhance Armor s Security Posture. WHY ARMOR Join Armor if you want to be part of a company that is redefining cybersecurity. Here, you will have the opportunity to shape the future, disrupt the status quo, and be a part of a team that celebrates energy, passion, and fresh thinking. We are not looking for someone who simply fills a role we want talent who will help us write the next chapter of our growth story. Armor Core Values: Commitment to Growth: A growth mindset that encourages continuous learning and improvement with adaptability in the face of challenges. Integrity Always : Sustain trust through transparency + honesty in all actions and interactions regardless of circumstances. Empathy In Action : Active understanding, compassion and support to the needs of others through genuine connection. Immediate Impact : Taking initiative with swift, informed actions to deliver positive outcomes. Follow-Through : Dedication to delivering finished results with attention to quality and detail to achieve the desired outcomes. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The work environment may be in either an office setting, at the company s data center, at a client location or at an industry trade event. Equal Opportunity Employer - It is the policy of the company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other consideration protected by federal, state or local laws.

Job Details As a senior SRE / Observability Engineer, you will be part of the Atlas Platform Engineering team and will: Create and maintain observability standards and best practices Review the current observability platform, identify areas for improvement, and guide the team in enhancing monitoring, logging, tracing, and alerting capabilities. Expand the observability stack across multiple clouds, regions, and clusters, managing all observability data. Design and implement monitoring solutions for complex distributed systems to provide deep insights into systems and services aiming at complete visibility of digital operations Supporting the ongoing evaluation of new capabilities in the observability stack, conducting proof of concepts, pilots, and tests to validate their suitability. Assist teams in creating clear, informative, and actionable dashboards to improve system visibility. Automate monitoring and alerting processes, including enrichment strategies and ML-driven anomaly detection where applicable. Provide technical leadership to the observability team with clear priorities ensuring agreed outcomes are achieved in a timely manner. Work closely with R&D and product development teams (understand their requirements and challenges) to ensure seamless visibility into system and service performance. Work closely with the Traffic Management team to identify and standardise on existing and new observability tools as part of a holistic solution Conduct training sessions and create documentation for internal teams Support the definition of SLI (service level indicators) and SLO (service level objectives) for the Atlas services. Keep track of the error budget of each service Participate in the emergency response process Conduct RCAs (root cause analysis) Help to automate repetitive tasks and reduce toil. Qualifications: People and communication qualifications Be a strong team player Have good collaboration and communication skills Ability to translate technical concepts for non-technical audiences Problem-solving and analytical thinking Technical qualifications - general: Familiarity with cloud platforms (Ideally Azure) Familiarity with Kubernetes and Istio as the architecture on which the observability and Atlas services run, and how they integrate and scale. Experience with infrastructure as code and automation Knowledge of common programming languages and debugging techniques Have a strong technical background and be hands on. Linux and scripting languages (Bash, Python, Golang). Significant Understanding of DevOps principles. Technical qualifications - observability Strong understanding of observability principles (metrics, logs, traces) Experience with APM tools and distributed tracing Proficiency in log aggregation and analysis Knowledge and hands-on experience with monitoring, logging, and tracing tools such as Prometheus, Prometheus, Grafana, Datadog, New Relic, Sumologic, ELK Stack, or others Knowledge of Open Telemetry, including OTEL collector and code instrumentation Experience designing and building unified observability platforms that enable the use of data (metrics, logs, and traces) to determine quickly if their application or service is operating as desired. Technical qualifications - SRE Understanding of the Google SRE principles Experience in defining SLIs and SLOs Experience in performing RCAs (root cause analysis) Experience in system performance Experience in incident response Knowledge of status tools, such as Atlassian Status Page or similar Knowledge of incident management and paging tools, such as PagerDuty or similar Knowledge of ITIL (Information Technology Infrastructure Library) processes Qualifications: People and communication qualifications Be a strong team player Have good collaboration and communication skills Ability to translate technical concepts for non-technical audiences Problem-solving and analytical thinking Technical qualifications - general: Familiarity with cloud platforms (Ideally Azure) Familiarity with Kubernetes and Istio as the architecture on which the observability platform runs, and how they integrate and scale. Experience with infrastructure as code and automation Knowledge of common programming languages and debugging techniques Have a strong technical background and be hands on. Linux and scripting languages (Bash, Python, Golang). Significant Understanding of DevOps principles. Technical qualifications - observability Strong understanding of observability principles (metrics, logs, traces) Experience with APM tools and distributed tracing Proficiency in log aggregation and analysis Knowledge and hands-on experience with monitoring, logging, and tracing tools such as Prometheus, Prometheus, Grafana, Datadog, New Relic, Sumologic, ELK Stack, or others Knowledge of Open Telemetry, including OTEL collector and code instrumentation Experience designing and building unified observability platforms that enable the use of data (metrics, logs, and traces) to determine quickly if their application or service is operating as desired. Life at PTC is about more than working with today s most cutting-edge technologies to transform the physical world. It s about showing up as you are and working alongside some of today s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here ."

Join us as a Middleware Messaging Engineer at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.. To be successful as a Middleware Messaging Engineer you should have experience with:. IBM MQ: Proficiency in configuring, managing, and troubleshooting IBM MQ and MQ clusters. IBM App Connect Enterprise (ACE): Knowledge of ACE components and managing integration solutions using IBM ACE. Strong understanding of Messaging technologies like Kafka, IBM MQ, IBM ACE, Redhat Active MQ, etc.. Strong knowledge of Linux, Windows operating systems along with High Availability module like Veritas Clustering(VCS), Microsoft clustering(MSCS) etc... Networking : Basic understanding of networking concepts and protocols.. Security: Strong knowledge of security practices related to messaging systems, including SSL/TLS and authentication mechanisms.. Programming skills in Shell script, Python, Ruby etc. will be an added advantage.. Working knowledge on delivering automation solutions via shellscript and building pipelines with Jenkins/GitLab.. Ability to provide technical leadership to solve complex technical problems.. Communication Skills: Excellent verbal and written communication skills for collaborating with cross-functional teams.. A strong work ethic team player, creative, passionate, and disciplined.. Some Other Highly Valued Skills May Include. Working knowledge of release and change management processes (ITIL) Change management, Incident Management and Problem management.. Working knowledge of product lifecycle management. DevOps Practices: Familiarity with DevOps tools and practices, including CI/CD pipelines.. Understanding of enterprise design principles to build secure, fault-tolerant, and scalable systems.. Good knowledge of any one configuration management tools such as Ansible, Chef, Terraform.. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.. This role is based in Chennai.. Purpose of the role. To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.. Accountabilities. Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.. Analyst Expectations. To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.. Requires in-depth technical knowledge and experience in their assigned area of expertise. Thorough understanding of the underlying principles and concepts within the area of expertise. They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.. Will have an impact on the work of related teams within the area.. Partner with other functions and business areas.. Takes responsibility for end results of a team’s operational processing and activities.. Escalate breaches of policies / procedure appropriately.. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.. Advise and influence decision making within own area of expertise.. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Make evaluative judgements based on the analysis of factual information, paying attention to detail.. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.. Guide and persuade team members and communicate complex / sensitive information.. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less

Company Overview. Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).. What you'll do. We are looking for a passionate software engineer with experience in designing, implementing, and operating large scale distributed systems and excel at collaborating with partners. Ideally, you have a background in incident management, service catalogs, request tracing systems, time series telemetry platforms, application performance management tools or log management tools.. This position is an individual contributor role reporting to the Director of Engineering, Observability & Reliability tooling.. Responsibility. Write high quality code that is easy to maintain and test. Design and build platform components needed to power the observability stack. Ensure design and architecture is extensible across projects, and participate in technical design and code reviews. Work with Product Management, partners and other developers to understand design requirements and provide estimates for development. Stay ahead of with the latest observability best practices and share your findings with the team. Work as part of a cross-site development team. Raise issues proactively that might impact delivery commitments. Coach and mentor other team members with new technologies. Job Designation. Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation). Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.. What you bring. Basic. 5+ years of related experience with a Bachelor’s degree; or 3+ years related experience with a Master’s degree; or a PhD without experience; or equivalent experience. Deep understanding of OOP/OOD principles, design patterns and data structures. Strong Java, C# or C++, object oriented design and programming skills. Experience writing scalable web services. Experience with state-of-the art development tools and techniques. Preferred. noSQL stores such as Cassandra, MongoDb DocumentDb. Experience with dev tooling/portals like backstage.io. Experience in devops tooling space. Experience with monitoring Observability systems. Life at Docusign. Working here. Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.. Accommodation. Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.. Applicant and Candidate Privacy Notice. Show more Show less

Good verbal/ written communication skills :. Client's will be based in us/uk. -Good Analytical Skills -. Should be able analyse issues in production environment. Understanding of Financial Instruments.. basic understanding of payments/wire transfers and expense management. Good understanding of Database (preferably MS-SQL) and/or working with financial data and reporting. 1-2 years of relevant work experience in performing IT operations process and managing client communications. Analyze and troubleshoot process problems so as to make continuous and permanent improvements. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Develop and implement process improvement strategies.. Ready to work in shifts. Qualifications MCA, BE/ BTech. Graduates with relevant work exp can be considered as well. Support experience would be preferred. Mandatory Skills. Comm Skills, Excel, SQL. Show more Show less

Imaging Support Specialist _ Office Based. ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.. We are currently seeking an Imaging Support Specialist to join our diverse and dynamic team. As an Imaging Support Specialist at ICON, you will play a vital role in providing technical support and assistance for imaging operations within clinical trials. You will ensure that imaging processes run smoothly, facilitating effective communication and coordination among teams and stakeholders.. What You Will Be Doing. Providing day-to-day technical support for imaging systems and processes, troubleshooting issues as they arise.. Assisting in the setup and maintenance of imaging equipment, ensuring compliance with safety and regulatory standards.. Collaborating with clinical teams to ensure proper execution of imaging protocols and adherence to study timelines.. Training staff on imaging procedures, software, and best practices to optimize workflow and data quality.. Maintaining accurate records of imaging data, system performance, and support requests to facilitate continuous improvement.. Your Profile:. Bachelor’s degree in medical imaging, radiologic technology, or a related field; relevant certifications preferred.. 1-3 years of experience in imaging support or a related role, ideally within a clinical research setting.. Strong technical skills and familiarity with imaging equipment and software.. Excellent problem-solving abilities, with attention to detail and a proactive approach to support.. Strong communication and interpersonal skills, with the ability to work effectively in a team-oriented environment.. What ICON Can Offer You. Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.. Our Benefits Examples Include. Various annual leave entitlements. A range of health insurance offerings to suit you and your family’s needs.. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.. Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.. Life assurance. Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.. Visit our careers site to read more about the benefits ICON offers.. At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.. Are you a current ICON Employee? Please click here to apply. Show more Show less

Graduate Or Post Graduate Degree in computer science, information technology, or similar field, plus recent computer application programming experience, or an equivalent combination of education and experience.. 5-10 years’ development experience in Dell One Identity & .net technologies .. Good experience in Dotnet(c#.net or vb.net), SQL server. Good to have knowledge Or added advantages of having experience in REST API , WCF. Good understanding of Product development life cycle.. Good understanding of Identity Lifecycle, Access Management & Application provisioning/de-provisioning. Good to have knowledge of Scrum methodology. Good to have knowledge of Azure .. Good to have knowledge of Active directory. Azure Active Directory experience will be a added advantage. Good to have fluent communication and interpersonal skills .. Your Benefits. We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad. We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location). From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostere. Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teachAbout Allianz Technolog. Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.We oversee the full digitalization spectrum – from one of the industry’s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement. Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Lets care for tomorrow.. You. IT. Show more Show less

Job Title: Application Manager Successfactors. Position Profile Template. Position Profiles are useful in several aspects of the employment relationship, including hiring, compensation, and managing employee performance. Well-drafted Position Profiles can help increase clarity and employee accountability with respect to position duties, while protecting the company against risk.. Instructions : Use this form as a starting point to prepare a Position Profile for a new position[1] and/or changing an existing position within Nouryon. Here is guidance to keep in mind as you prepare the Position Profile:. When drafting, choose appropriate words and phrases using active words and phrases whenever appropriate. For example: “evaluate” or “analyze” instead of simply “review.” Similarly, without exaggerating, avoid language that is unnecessarily vague or diminishes the importance of the role. For example, describing a role as “assisting with” something, “supporting” someone, or acting “pursuant to the company’s standard operating procedures.”. Before finalizing, the line manager and HRBP should review the Position Profile. The line manager is accountable for ensuring that the Position Profile is an accurate description of the position. Management review helps ensure consistency across positions and across the company.. If any legal questions arise, consult with your HRBP regarding when to involve the Legal Department.. Consider unions and collective bargaining agreements (CBAs). Consult with the appropriate HRBP regarding any union or CBA applicable to the position to confirm whether it impacts the Position Profile.. Be sure to include any applicable mandatory provisions, as outlined in this form.. Include signature lines in the final Position Profile, to be signed by the employee and position supervisor, to acknowledge its accuracy.. Function, and Reporting Structure. Position title: Application Manager SF & Integration. Reports to: Delivery Manager Application Services/. Job function: Nouryon. Job level of manager: MM5. Job functional area: IM Services. Number of direct/ indirect reports: N/A. Position pay grade: MM4. Full-time/part-time: Full-time. Country & Location:. Temporary position: No. Travel required: Yes. If yes, geographic region: USA, Netherland, Asia. If yes, percentage: 10%. In-person/remote: In-person. [1] The definition of a new position is one that is not in the existing organizational design (HR establishment) and is associated with growth or expansion and is additional to your approved headcount. ". Required. Education:. Master or Bachelor level of education (or similar level). Show more Show less

Join us as a Infrastructure Engineer Records Management at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.. To be successful as a Infrastructure Engineer Records Management you should have experience with:. Proven experience in data governance, records management, and compliance.. Strong knowledge of Microsoft Purview.. Familiarity with information protection labels.. Experience with audit data collection from unified logs.. Proficient in conducting eDiscovery searches.. Understanding of legal hold, Retention, and record management.. Excellent analytical and problem-solving skills.. Strong communication and interpersonal skills.. Some Other Highly Valued Skills May Include. Proficiency in scripting languages and independent script management.. Experience with complex tech like Exchange or MS Teams.. Knowledge of administrating Enterprise Vault.. High-level understanding of Purview DLP, Viva Engage, Planner, Azure, Federated Identity, AAD Connect, Network, and MS Active Directory.. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.. This role is based in Pune.. Purpose of the role. To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.. Accountabilities. Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.. Assistant Vice President Expectations. To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.. Take ownership for managing risk and strengthening controls in relation to the work done.. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.. Influence or convince stakeholders to achieve outcomes.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less

Join us as an Environment Manager at Barclays where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions.. To be successful as an Environment Manager, you should have experience with:. Hands-on experience is a must in one or more technical skills under any of the technology platforms as below: (Technologies & tools are given below are for example purpose only) .. Mainframe COBOL, IMS, CICS, DB2, VSAM, JCL, TWS, File-Aid, REXX .. Open Systems and tools – Java, Jenkins, Web-services, APIs, XML, JSON, Parasoft/SoaTest –Service Virtualization.. Mid-Tier technology – MQ, WebSphere, UNIX, API 3rd party hosting platforms .. Data warehouse – ETL, Informatica, Ab-initio, Oracle, Hadoop .. Good knowledge of design/build/support activities in Cloud – Openshift infrastructure.. Experience of CI/CD pipeline support for DevOps team, provisioning Infrastructure in Physical, Virtual and Cloud environments (Openshift Cloud).. Knowledge of ITIL fundamentals for Change & Release Management.. Hands on experience working on WAS, RIT and aPaaS env and Jenkins/Nolio, Git/Stash.. Good knowledge on VmWare Virtualization.. Experience in tools like Bladelogic, AppDynamics.. Experience in monitoring tools like Elk.. Hands on experience on Cloud Platform Technology (AWS , Azure , GCP).. Hands on experience on Incident Management.. Some Other Highly Valued Skills May Include. Stakeholder Management and Leadership.. Decision-making and Problem Solving.. Understanding of Mainframes, Digital Channels .. Understanding of Cloud Technologies like AWS, Azure.. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.. The role is based out of Pune.. Purpose of the role. To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.. Accountabilities. Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.. Assistant Vice President Expectations. To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.. Take ownership for managing risk and strengthening controls in relation to the work done.. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.. Influence or convince stakeholders to achieve outcomes.. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.. Show more Show less

About Us. At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.. Our community of over 5,000 engineers is key to making this happen, because technology underpins every part of our business from delivering tools, apps and services for our customers, to building a bank for the future.. About The Role. As an Integration Engineer in our Enterprise Integration Service, you’ll play a key role in delivering robust, flexible and secure integration platforms and offering integration capability as a service. Our Engineers design, build, test and support integration solutions across platforms working closely with other squad members to ensure customer outcomes. We strive for continual innovation in what we deliver and how we work.. Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.. Role Type:Permanent. Role Location:Bengaluru. What will your day look like?. Developing new skills in software development, coding and automation. Contributing towards solutions in deployment, change management and incident management. Participates in support roster to provide on going support for platforms as required e.g. problem and incident management. Building continuous delivery practices to increase delivery speed. Participating in collaborative teams to build robust and scalable integration platforms. Utilises tools in best practices to build, verify and deploy platfaorm solutions while learning about efficiency and robustness. Be mentored, coached and advised by senior employees about how to build, assemble, code and deploy effective solutions.. Participates in a culture within the Technology Area and the Engineering Chapter encouraging collaboration, continual learning and improvement. Creates and maintains technical documentation, ensuring that published specifications accurately reflect the real world.. Participates in meetings with squad members to estimate, plan and deliver integration solutions as part of strategic and bank wide initiatives.. Learn from technical advisors.. What will you bring?. To grow and be successful in this role, you will ideally bring the following:. Background in Software/platform Engineering combined with broad capabilities and experience to innovate and adapt to the latest developments, technologies and tooling.. Writing technical documentation covering audit, disaster recovery, observability, coding standards and more. Experience on Kubernetes, Docker, Dockerfile familiarity, Helm Charts. Kong(API Gateway) implementation, testing and design. Hands on coding experience with Node.js, Python etc. Knowledge in Containerisation / Kubernetes(EKS/GKE) / Openshift. Good understanding of API design & Security principles. Micro-Service Driven Architecture Principles. Hands on experience with CI/CD automation, preferably CodeFresh/GitActions. Knowledge of testing techniques, including mocking and performance testing, and code coverage. Observability frameworks(New Relic, Dyna Trace implementation and configuration). AWS/GCP Cloud familiarity. YAML, JSON familiarity. DevOps – Infrastructure as Code Mentality. Understanding of Certificate Authorities, certificate signing requests/Networking. You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.. So why join us?. ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong.. We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.. We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.. To find out more about working at ANZ visit https://www.anz.com/careers/ . You can apply for this role by visiting ANZ Careers and searching for reference number 97556. Job Posting End Date. 13/06/2025 , 11.59pm, (Melbourne Australia). Show more Show less

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.. We are looking forward to hire SAP EHS Professionals in the following areas :. Need a consultant who has experience in sustainability reporting and has good understanding of Scope 1, 2 & 3 emissions. Able to talk to customer and take the requirements.. At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.. Our Hyperlearning workplace is grounded upon four principles. Flexible work arrangements, Free spirit, and emotional positivity. Agile self-determination, trust, transparency, and open collaboration. All Support needed for the realization of business goals,. Stable employment with a great atmosphere and ethical corporate culture. Show more Show less

ITG BNPP FORTIS - IAM Asset Security Engineer Position Purpose The BNP Paribas Fortis IT department is working in Agile mode, which offers a challenging and motivating environment where teams and employees are empowered to manage their own technical domain. You will work in the IT Security Production Tribe, within the squad Responsibilities Direct Responsibilities The candidate will guarantee the respect of asset information security and ensure correct implementation of the security model. The mission of the IAM Asset Security Consultant is to define and promote the Asset Modeling (AM) frameworks for coordinating and planning a service oriented approach: Taking ownership about the AM process and keeping it updated/improved. Ensuring that the necessary AM procedures exist, are communicated and used by the security community Provide guidance, training and support to the security community in the implementation and operation of the security modelling; Assist and advice the Asset Business responsible and IT developers in defining logical & technical permission management inside the assets (applications, packages, systems, file shares, ). Assess, challenge and validate request to change security on assets according the Information Security Policy Execute daily checks to keep the overall asset models under control Technical & Behavioral Competencies Mandatory: + 2 years experience in security technology and processes (Identity & Access Management aspects, Segregation of Duties, Role Based Access Control) Knowledge of the Information Security Standards & Frameworks Preferable: Expertise in MS Active Directory OR Websphere OR Mainframe OR Linux/Unix OR Oracle OR Cloud computing + experience with MS Excel and SQL requests. Specific Qualifications (if required) Agile environment Follows the Customer processes for projects, incident and change management. Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness. Motivated self-starter, process-oriented with high attention to detail Quick self-starter, pro-active attitude. Good communication skills, Good analytical and synthesis skills. Autonomy, commitment, and perseverance. Ability to work in a dynamic and multicultural environment. Flexibility (in peak periods extra efforts may be required). Open minded and show flexibility in self-learning new technologies/tools. You are customer minded and can translate technical issues into non-technical explanations. You are always conscious about continuity of services. You have a very good team spirit and share your knowledge and experience with other members of the team. Working in collaboration with team. Client-oriented, analytical, initiative oriented and able to work independently. Be flexible and ready to provide support outside of Business hours (on-call). Able to take additional responsibility. Able to work from base location Chennai/Mumbai (Whichever is your base location) during hybrid model. You are flexible and ready to provide support outside of Business hours (on-call). Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Organizational skills Client focused Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to develop and adapt a process Ability to anticipate business / strategic evolution Analytical Ability Ability to manage a project Education Level: Bachelor Degree or equivalent Experience Level At least 5 years

Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with 0 to 2 years of experience in Spoken English Communication,Basic Computer Knowledge,Customer Interaction,Incident Management, Service Desk Operations, Ticketing System Knowledge to join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured. Job Description: Must have skills: • Spoken English • Basics of Computer functions • Customer interaction. • Basics of Excel. • Knowledge of Ticketing system. Daily Job responsibilities: Typical responsibilities Business/Customer • Perform activities mentioned in KRA/Position summary based on defined guidelines in SOPs/Runbooks with business impact understanding • Adherence to customer security and compliance requirements • Adherence to customer communication etiquettes • Ensure stated productivity requirements for the engagement Project/Process • Contribution to continuous service improvement plans (CSI) Team/People • Contribute to and participate proactively in knowledge sharing sessions • Act as a buddy for new hires Organization • Adherence to Organizational policies and processes (including Cognizants security policies, LP, timelines etc.). Degree of Independence/Supervision required. • Performs routine and standard tasks independently • Take decisions as per laid down procedures / process on Technical Solutions & escalations related to own area of work • Seeks approval for process deviations, for routine and low priority incidents • Seeks approval for process deviations, for new & Unique /Urgent High Priority Issues related to technical aspects To proceed to the next step of the recruitment process, please provide us with the following details with Updated resume to sathish.kumarmr@cognizant.com Please share below details (Mandatory) : Full Name(As per Pan card): Contact number:Email Current Location: Interested Locations: Total Years of experience: Relevant years of experience: Current company: Notice period: NP negotiable: if yes how many days they can negotiate? : If you are Serving any Notice period Means please mention Last date of Working: Current CTC- Expected CTC- Availability for interview on Weekdays ? Highest Qualification? Thanks & Regards, Sathish Kumar M R HR-Cognizant Sathish.KumarMR@cognizant.com

About NCR Atleos PRIMARY RESPONSIBILITIES Real-time monitoring of network infrastructure to detect and address connectivity issues promptly. Execute routine checks and predefined procedures to ensure the stability and performance of the network. Document incidents, track resolutions, and provide detailed reports to senior team members. Collaborate with cross-functional teams to escalate and resolve complex network problems. Assist in the implementation of network changes and updates under supervision. This job role requires candidates to monitor network and perform Level troubleshooting. Team works on 24x7 basis. Team members are required to work in rotational shifts and observe a 5-day working week. S AND UALIFICATIONS Technical Skills: o Good understanding of networking protocols, TCP/IP, and OSI model.o Familiarity with network monitoring tools and systems. (SolarWinds, Nagios etc)o Familiarity with ServiceNow ITOM and Incident management will be added advantage.o Ability to troubleshoot basic network issues and follow predefined procedures.Communication Skills: Clear and concise communication to report incidents and escalate problems. Collaborative approach when working with different teams to address network issues.Attention to DetailKeen eye for identifying anomalies and potential network issues. Accurate documentation of incidents and resolutions.Problem SolvingAbility to analyse and resolve basic network problems independently. Willingness to learn and adapt to new technologies and procedures.Educational BackgroundIT Craduates preferred, Minimum requirement 10+2 will be considered if they have additional certifications/diploma in Networks.Certifications CompTIA Network+ Cisco Certified Entry Networking Technician (CCENT) /CCNAExperienceMinimum 1 year experience in network monitoring or similar roleSoft Skills: Strong work ethics and ability to thrive in a fast-paced environment. Good email communication skills. Willingness to participate in ongoing training and professional development. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

About NCR Atleos NETWORK MONITORINC L1 LOCATIONMUMBAI, INDIA PRIMARY RESPONSIBILITIES Real-time monitoring of network infrastructure to detect and address connectivity issues promptly. Execute routine checks and predefined procedures to ensure the stability and performance of the network. Document incidents, track resolutions, and provide detailed reports to senior team members. Collaborate with cross-functional teams to escalate and resolve complex network problems. Assist in the implementation of network changes and updates under supervision. This job role requires candidates to monitor network and perform Level troubleshooting. Team works on 24x7 basis. Team members are required to work in rotational shifts and observe a 5-day working week. S AND UALIFICATIONS Technical Skills: Cood understanding of networking protocols, TCP/IP, and OSI model. Familiarity with network monitoring tools and systems. (SolarWinds, Nagios etc) Familiarity with ServiceNow ITOM and Incident management will be added advantage. Ability to troubleshoot basic network issues and follow predefined procedures. Communication Skills: Clear and concise communication to report incidents and escalate problems. Collaborative approach when working with different teams to address network issues. Attention to Detail: Keen eye for identifying anomalies and potential network issues. Accurate documentation of incidents and resolutions. Problem Solving: Ability to analyse and resolve basic network problems independently. Willingness to learn and adapt to new technologies and procedures. Educational Background: IT Graduates preferred, Minimum requirement 10+2 will be considered if they have additional certifications/diploma in Networks. Certifications CompTIA Network+ Cisco Certified Entry Networking Technician (CCENT) /CCNA Experience: Minimum 1 year experience in network monitoring or similar role Soft Skills: Strong work ethics and ability to thrive in a fast-paced environment. Good email communication skills. Willingness to participate in ongoing training and professional development. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

About NCR Atleos Key Responsibilities: Monitor ATM networks for NCRs customers, through NCR in house Incident Management systems and tools. Determine priority based on problem information and documented guidelines and use tools to remotely access customer equipment to diagnose and resolve customer problem Managing inbound volume of voice and mail request from MS customer and channel partners and assist in providing accurate and complete information. Escalate customer problems both internally and externally, when required, according to defined escalation paths. Consistent and effective follow up mechanism with various contracted vendors/channel partners of NCR to be followed to ensure timely resolution of incidents. Requires rotation in work hours involving weekend, holiday or extended hours. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agenciesNCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Role & responsibilities This role is for a Senior Business Execution Consultant Operations Lead within the Payments Command Center team: The Payments Command Center (PCC) is comprised of 2 sites (Hyderabad & Charlotte) responsible for supporting payment processing operations groups and, through them, our customers, and businesses by: monitoring of WFs end-to-end payment flows; management of alerts; and centralized & structured incident communication. PCC sites operate 24x7x365 including remote responsibilities across multiple time zones, on-call responsibility for critical issues that impact the payment ecosystem. The PCC will work across all WF LOBs and Payments Technology teams to provide the above support for all Payment rails (e.g. Wire, ACH, RTP, etc). This role is pivotal in providing real-time monitoring, management, and resolution of critical customer queries in the payments ecosystem. The ideal candidate will possess excellent Payments Domain Knowledge, problem-solving skills, Crisp and Clear Communication, strong customer focus, and the ability to operate under time-sensitive conditions. Responsibilities 1. Real-Time Monitoring: Maintain and provide support in a 24x7 model for the most complex and broad technological business solutions which have direct and significant impact on Wells Fargos strategic payments objectives. Monitor & manage day to day operations of the command center ensuring all payment processes and tasks functioning smoothly and efficiently. Oversee real-time monitoring of payment systems, identifying and resolving any issues or disruptions promptly. Monitor payment transaction systems, queues, and dashboards for performance, delays, and anomalies. Proactively detect issues and alerts that could affect clients payment flows and address them promptly. 2. Client Query Management: Serve as the primary point of contact for handling and resolving critical client queries in real time. Collaborate with internal teams such as Operations, IT, Product & GTM to ensure timely resolution of client issues. Provide accurate and clear communication to clients regarding issue status, solutions, and follow-ups. Proven ability to assimilate and correlate issues and articulate their collective relevance to the organization for awareness. 3. Incident Management: Act as a point of contact for payment-related incidents, coordinating the response and resolution efforts across relevant teams. Facilitate communications to internal partner groups, management and other interested parties regarding overall payment system status, volumes, health, and issues/incidents. Ensure timely communication and escalation of critical incidents to senior management and other stakeholders. Develop and maintain incident response protocols, ensuring the team is prepared to handle various scenarios. Maintain an incident log and develop post-mortem reports for key client-impacting issues. 4. Stakeholder Coordination: Coordinate closely with internal teams within Ops and Tech to drive resolution and enhance service quality. Actively contribute to improving processes for better client experience Monitor KPIs and analyze trends to identify areas and report operational improvement. Maintain an active relationship with global stakeholders, effectively syndicating on relevant issues, influencing to arrive at right decisions. Interact and communicate with the business partners / requestors on regular basis to help them manage their expectations. Adhering to timelines on stakeholder deliverables. Risk & Controls Mindset: Ensure operational practices are followed with relevant risk standards, policies, and regulations to maintain an effective control environment Responsible for Business Continuity, Breaches/Incidents and Quality Assurance Ensure updating of SOPs/ Issue Logs/ Exception Logs. Ensure that the Daily Checklist is signed off and filed correctly. Ensure effective Quality Check process in place. Perform and implement monthly/Quarterly/Annual, control checks/self-assessment to avoid any leakages and gaps. Essential Qualifications: Minimum of 7 years of experience in Payment Operations, Incident management, client Support or Information Technology or equivalent knowledge of payments and payment technology. Ability to understand payment flow topics from a strategic and business perspective in order to translate that in executive language. 5+ years of Experience in payments/ Operations command center / Customer service or Relevant experience. For more details please reachout Menaga-9019730400

Position Purpose The Support Analyst will provides the Monitoring, Support, Investigation, Troubleshooting, Incident Management and Problem Management in multiple technologies and applications. Manages existing systems and subsystems, which applications and business streams rely on, and is responsible for troubleshooting in his/her area of responsibility. Responsibilities Direct Responsibilities As the applications to be supported are Client focused , high professional support service is expected Supporting Application end to end, Managing issue and Incident Monitor and Troubleshoot Communicate with stakeholder to inform, investigate and alert about issue. Skill in creating and maintaining the knowledge base Knowledge in writing/reading scripts (ksh..) Creating Application support/technical documentation Contributing Responsibilities Creating Application support/technical documentation Skill in creating and maintaining KEDB Qualifications - External Technical Behavioral Competencies Knowledge and experience with HP-UX/LINUX OS Experience with Unix scripting Knowledge and experience with Database ( Sybase , Oracle ) Experience with PL/SQL Knowledge in Java Specific Qualifications (if required) Knowledge of ITIL. Bachelors degree required; advanced degree considered a plus. Minimum 7 and Maximum 10 years financial industry experience Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Creativity Innovation / Problem solving Communication skills - oral written Ability to share / pass on knowledge Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Analytical Ability Ability to develop others improve their skills Analytical Ability Ability to inspire others generate people's commitment Education Level: Bachelor Degree or equivalent Experience Level At least 10 years Other/Specific Qualifications (if required) Please Note We need 1 internal resource with strong technical experience in SQL Unix .Also have good communication skills.