Customer Relationship Executive Location: Gandipuram, Coimbatore Experience: 1–3 Years Qualification: Graduate (Any discipline) About the Role We are looking for a passionate and customer-focused Customer Relationship Executive to join our dynamic team. The ideal candidate will play a key role in building strong client relationships, ensuring excellent customer experience, and contributing to business growth through lead generation and conversion. If you are energetic, fluent in Tamil and English , and enjoy connecting with people while helping them find the right solutions , this role is for you! Key Responsibilities Handle luxury retail customer inquiries and provide timely support across channels. Generate and convert leads through effective communication and follow-ups. Manage and update customer data using CRM software . Coordinate with internal teams for after-sales and service support. Build and nurture long-term customer relationships to ensure satisfaction and loyalty. Requirements Graduate in any discipline. 1–3 years of experience in customer relationship management, sales coordination, or service support. Excellent communication skills in Tamil and English (spoken and written). Familiarity with CRM tools and lead management processes . Positive attitude, problem-solving skills, and a customer-first approach. Why Join Us Opportunity to grow with a customer-centric organization. Supportive and collaborative work culture. Performance-based growth and learning opportunities. If you are someone who enjoys interacting with customers, driving results, and making every customer experience meaningful , we’d love to hear from you! Apply now and be part of our growth story! Job Type: Full-time Pay: ₹25,000.00 per month Benefits: Provident Fund Work Location: In person
Job Title: HR Manager Department: Human Resources Reporting to: Managing Director / General Manager – Corporate Location: Trivandrum / Pathanamthitta / Neyyattinkara (as per requirement) Experience Required: 10 – 12 years Position Overview The HR Manager will serve as a strategic and operational partner to the management, driving people excellence across the group’s multiple business units. The role involves managing end-to-end HR functions, ranging from talent acquisition and performance management to compliance, workforce planning, and employee engagement, in alignment with the group’s growth vision and operational needs. Key Responsibilities 1. Strategic HR & Organizational Development Develop and implement the HR strategy aligned with the Delta Group’s business goals and expansion plans. Partner with senior leadership to structure and strengthen manpower across quarry, mining, RMC, and healthcare verticals. Establish competency-based frameworks for key positions and design succession planning initiatives. Introduce organizational policies and systems for operational uniformity across group companies. 2. Talent Acquisition & Workforce Planning Plan and execute recruitment for technical, operational, and managerial roles across units (crusher, batching plant, logistics, maintenance, and corporate). Liaise with local communities and training institutions to create a skilled and reliable manpower pipeline. Implement best practices in onboarding, induction, and skill development. Ensure staffing levels are maintained in line with production schedules and project deadlines. 3. Industrial Relations & Employee Relations Maintain harmonious industrial relations in a multi-location, unionized environment. Liaise with local panchayats, labour offices, and government bodies to ensure compliance and local goodwill. Resolve employee grievances promptly and build trust through transparent communication and welfare programs. Manage local community engagement programs and CSR activities (e.g., pensions, educational and medical assistance). 4. Performance Management & Employee Engagement Drive an annual performance management cycle with clear KPIs linked to productivity, quality, and safety standards. Introduce recognition programs and employee engagement initiatives to enhance motivation and retention. Develop internal communication channels to align employees with Delta’s values, brand, and mission. 5. Training & Development Identify training needs for employees across production, mechanical, and logistics functions. Coordinate with external trainers or internal subject matter experts to deliver safety, behavioral, and technical training. Implement structured career development paths for operators, technicians, and supervisors. 6. Statutory Compliance & HR Operations Ensure 100% compliance with labour laws including Factories Act, Mines Act, Contract Labour (Regulation & Abolition) Act, ESI, PF, and other statutory requirements. Handle payroll, attendance, leave management, and employee records through HRMS or manual systems. Conduct regular audits of contractors and vendors for statutory adherence. Prepare MIS reports on HR metrics and manpower costs for management review. 7. Health, Safety, and Welfare Collaborate with the Safety and Operations teams to ensure adherence to health and safety standards. Implement welfare schemes including medical insurance, accident coverage, and employee benefit programs. Support environmental and safety awareness campaigns at quarry and plant sites. Qualifications & Skills Required MBA / MSW / PGDM in Human Resource Management and willing to relocate to Trivandrum or Trivandrum natives preferred. 10–12 years of experience in HR roles, and out of that last 3 years in to the manager position. Proven exposure to multi-location operations and handling a high number employees, including contractual workforce. Strong knowledge of HR Functionalities , payroll, and statutory compliance. Excellent interpersonal, negotiation, and leadership skills. Ability to balance corporate and site-level HR priorities. Fluency in English and Malayalam (mandatory); Tamil knowledge is an advantage. Key Attributes Ethical, disciplined, and approachable HR leader. Strong community and stakeholder management abilities. Hands-on and people-centric approach. Business acumen with sensitivity to operational challenges. Commitment to sustainability, safety, and local employment initiatives. Compensation Attractive salary package commensurate with experience and industry standards, along with performance-based incentives and statutory benefits. Job Types: Full-time, Permanent Pay: ₹60,000.00 - ₹80,000.00 per month Benefits: Health insurance Provident Fund Ability to commute/relocate: Trivandrum, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Application Question(s): Will you be able to join immediately Work Location: In person
Customer Relationship Executive Location: Gandipuram, Coimbatore Experience: 1–3 Years Qualification: Graduate (Any discipline) About the Role We are looking for a passionate and customer-focused Customer Relationship Executive to join our dynamic team. The ideal candidate will play a key role in building strong client relationships, ensuring excellent customer experience, and contributing to business growth through lead generation and conversion. If you are energetic, fluent in Tamil and English , and enjoy connecting with people while helping them find the right solutions , this role is for you! Key Responsibilities Handle luxury retail customer inquiries and provide timely support across channels. Generate and convert leads through effective communication and follow-ups. Manage and update customer data using CRM software . Coordinate with internal teams for after-sales and service support. Build and nurture long-term customer relationships to ensure satisfaction and loyalty. Requirements Graduate in any discipline. 1–3 years of experience in customer relationship management, sales coordination, or service support. Excellent communication skills in Tamil and English (spoken and written). Familiarity with CRM tools and lead management processes . Positive attitude, problem-solving skills, and a customer-first approach. Those who have not matching with these requirement are not eligible to apply for this position. Why Join Us Opportunity to grow with a customer-centric organization. Supportive and collaborative work culture. Performance-based growth and learning opportunities. If you are someone who enjoys interacting with customers, driving results, and making every customer experience meaningful , we’d love to hear from you! Apply now and be part of our growth story! Job Type: Full-time Pay: ₹25,000.00 per month Benefits: Provident Fund Application Question(s): Are you ready to relocate to Coimbatore? Are you ready to join immediately? Experience: Customer service: 1 year (Preferred) Language: Tamil (Required) Work Location: In person
Customer Relationship Executive Location: Gandipuram, Coimbatore Experience: 1–3 Years Qualification: Graduate (Any discipline) About the Role We are looking for a passionate and customer-focused Customer Relationship Executive to join our dynamic team. The ideal candidate will play a key role in building strong client relationships, ensuring excellent customer experience, and contributing to business growth through lead generation and conversion. If you are energetic, fluent in Tamil and English , and enjoy connecting with people while helping them find the right solutions , this role is for you! Key Responsibilities Handle luxury retail customer inquiries and provide timely support across channels. Generate and convert leads through effective communication and follow-ups. Manage and update customer data using CRM software . Coordinate with internal teams for after-sales and service support. Build and nurture long-term customer relationships to ensure satisfaction and loyalty. Requirements Graduate in any discipline. 1–3 years of experience in customer relationship management, sales coordination, or service support. Excellent communication skills in Tamil and English (spoken and written). Familiarity with CRM tools and lead management processes . Positive attitude, problem-solving skills, and a customer-first approach. Those who have not matching with these requirement are not eligible to apply for this position. Why Join Us Opportunity to grow with a customer-centric organization. Supportive and collaborative work culture. Performance-based growth and learning opportunities. If you are someone who enjoys interacting with customers, driving results, and making every customer experience meaningful , we’d love to hear from you! Apply now and be part of our growth story! Job Type: Full-time Pay: ₹25,000.00 per month Benefits: Provident Fund Application Question(s): Are you ready to relocate to Coimbatore? Are you ready to join immediately? Experience: Customer service: 1 year (Preferred) Language: Tamil (Required) Work Location: In person