IMS Key User

Description

The opportunity:

This role primarily provides responsive operational support to internal clients, enabling them to manage their indirect
procurement activities effectively. The focus is on assisting stakeholders in navigating procurement processes such as PR/PO handling, goods receipt verification, and invoice resolution. In most cases, the role supports others in executing these tasks themselves, offering guidance and coordination as needed. he role ensures compliance with procurement policies, maintains transparency through regular updates, and contributes to smooth operations by completing ad-hoc tasks assigned by the line manager.

How you’ll make an impact:

• Respond to and assist with procurement requests from internal clients, helping them navigate PR/PO
  processes, goods receipt, and invoice handling.
• Guide stakeholders through procurement procedures, ensuring they understand and can execute tasks in line with company policies and system requirements.
• Follow up with suppliers on behalf of clients when issues arise (e.g., delivery delays, quantity discrepancies),
  supporting resolution without taking full ownership.
• Support verification of goods receipts (GR) and service entry sheets (SES) by coordinating with requestors
  and ensuring alignment with procurement expectations.
• Assist in resolving invoice mismatches by coordinating with finance and suppliers, ensuring timely clarification and resolution.
• Help maintain vendor data by collecting documentation and updating records when requested by internal
  teams.
• Initiate payment requests for indirect procurement transactions when triggered by client needs and follow up
  on payment status as needed.
• Prepare and share procurement status reports to support transparency and enable informed decision-making
  by stakeholders.
• Take full ownership of complex or delegated procurement cases by creating and managing purchase requisitions, overseeing the end-of-end process, including PO creation, supplier coordination, goods receipt verification, and invoice resolution—while ensuring timely, compliant execution, maintaining accountability, and providing stakeholders with updates and documentation throughout the lifecycle.
• Demonstrates assertiveness, resilience, adaptability, and collaboration; proactively contributes to team growth with optimism, integrity, creative thinking, and strong ownership of tasks.
• Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

• Qualification in bachelor’s or master’s degree in supply chain, Business Administration, Finance or related discipline
• Must have 2+ years of experience in Supply Chain, familiar with PR/PO processes.
• Strong written and verbal communication skills with ability to interact with internal stakeholders (e.g., finance,
  business departments) and external suppliers in English + min. one additional language as per defined scope.
• Proficiency in both spoken & written English language is required.

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