Job Description: Customer Relationship Executive Position Title: Customer Relationship Manager Language Preference- Hindi , English, Malayalam, Tamil, Telegu Department: Sales & Customer Service Location: Impetus Electronics Private Limited – Tunez Ground Floor, IndiQube Edge, Plot NO 571/630, Outer Ring Rd, beside Microsoft Office, Ambalipura, Bellandur, Bengaluru, Karnataka 560102 Reports To: Manager Job Summary The Customer Relationship Executive will play a vital role in managing relationships with offline retail staff and distributors in the electronic mobile accessories industry. This position requires a proactive approach to ensure smooth operations, maintain client satisfaction, and drive business growth. The ideal candidate will address retailer and distributor needs, ensure effective communication, and implement strategies to enhance sales and service delivery. Key Responsibilities Build and maintain strong relationships with offline staff, retail partners, and distributors to ensure satisfaction and operational efficiency. Act as the primary point of contact for retailers and distributors, addressing inquiries, issues, and feedback in a timely and professional manner. Develop a thorough understanding of the company’s electronic mobile accessories to provide accurate information and assistance. Collaborate with sales teams to ensure retailers have adequate inventory and promotional materials. Monitor retailer performance, ensuring adherence to sales targets and addressing any challenges proactively. Gather and analyze feedback from retailers to identify areas for product improvement and service enhancement. Conduct regular visits to retail locations to provide training, collect insights, and strengthen relationships. Identify opportunities for upselling and cross-selling products to maximize revenue. Maintain accurate records of interactions, sales data, and feedback in the CRM system. Prepare and present periodic reports on customer engagement and sales performance to management. Required Qualifications Education: Bachelor’s degree in Business Administration, Sales, or a related field. Experience: - 0-3 Years Strong understanding of retail operations and offline sales channels. Excellent communication and interpersonal skills to interact effectively with retailers and distributors. Ability to address complaints and resolve issues in a proactive and professional manner. Proven organizational and multitasking abilities. Proficiency in CRM software or tools. Familiarity with the electronic mobile accessories market is a significant advantage. Preferred Skills Experience in training or mentoring retail staff. Knowledge of local markets and customer preferences in the region. Ability to travel frequently to retail locations. What We Offer Competitive salary and incentives based on performance. Opportunities for career advancement in a growing industry. A supportive and dynamic work environment. Job Types: Full-time, Part-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Morning shift Work Location: In person
Job Title: SEO Job Type: On-Site Location: IndiQube Edge, SY, 4, 6/4, Plot NO 571/630, Outer Ring Rd, beside Microsoft Office, Ambalipura, Bellandur, Bengaluru, Karnataka 560102 Working Days: Monday to Friday (Saturday WFH) Timings: 9:00 AM to 6:00 PM Reporting Structure: Digital Marketing Manager About Tunez: Tunez is a leading consumer electronics company specializing in audio accessories, smart gadgets, and lifestyle products. We’re passionate about delivering high-quality, innovative, and affordable products that enhance everyday life. From wireless earbuds to fitness trackers, Tunez is committed to musical enchantment and lifestyle convenience. Roles & Responsibilities: Tunez is looking for an analytical and motivated SEO Operations Executive to assist in implementing SEO strategies and optimizing content for search engines. This internship is a great opportunity to learn and contribute to improving Tunez’s online visibility. Key Responsibilities: SEO Strategy Implementation: Support the execution of on-page and off-page SEO strategies. Keyword Research: Identify relevant keywords to drive organic traffic and optimize content. Website Optimization: Assist in improving website structure, metadata, and page performance. Content Marketing Support: Collaborate with the content team to create and optimize SEO-friendly content Data Analysis: Collect and analyze data to support decision-making in various business functions. Presentations & Reporting: Prepare reports, presentations, and updates for internal and external stakeholders. Problem Solving: Identify challenges and suggest actionable solutions to drive efficiency and growth. Learning & Adaptation: Quickly adapt to new tasks and acquire knowledge across diverse business areas. Key Skills & Requirements: Basic understanding of SEO strategies, operations, and content marketing. Familiarity with SEO tools like Google Analytics, Google Search Console, or SEMrush (preferred but not mandatory). Strong research and analytical skills. Knowledge of keyword optimization and basic HTML is a plus. Excellent written and verbal communication skills. Ability to work independently and manage time effectively. Proactive attitude and eagerness to learn. Why Join Tunez? Gain hands-on experience in SEO operations and digital marketing. Be part of a Made in India brand committed to innovation in consumer electronics. Work in a collaborative environment where your ideas and contributions matter. How to Apply: If you’re passionate about SEO and content marketing and want to build a career in digital marketing, we’d love to hear from you! Send your resume to hr@gotunez.com Job Types: Fresher, Internship Contract length: 6 months Pay: ₹10,000.00 per month Work Location: In person