Responsibilities: * Manage client relationships through secretarial activities, payment follow-ups & complaint management. * Coordinate travel arrangements for team members. Annual bonus Provident fund Employee state insurance Gratuity Leave encashment Mobile bill reimbursements Maternity leaves Paternity leaves Job/soft skill training Prevention of sexual harrassment policy
Role & responsibilities Client Relationship To carry out effective sales coordination between Sales Team, Accounts team and Fragrance Development team as per the requirement. To support conversion of lead to customer & follow up with key customers for appointments & business interactions To manage e-mail communications on behalf of BDM /Director ; & maintain data/ records To follow up on sample feedback on a timely basis. To generate new business by way of regular follow up for new orders with the customers allotted. To manage BDM calendar To carry out UT updation To maintain tracking sheet of sample sent to customers with courier details To share sales circular to customers and execute the same To arrange pick up of samples from customer's end To manage appointments with customers for meeting with BDM/ Director during tour. To accompany BDM/ Director -Sales for client meetings To follow up with customers for collection of payments as per the credit norms / payment policy. To share transport details of material with customer To book complaint for any material issue received from customer and its follow up with concerned department To support in giving pricing update to customers To provide weekly / monthly MIS, Dashboards and reports to Management as per their requirement. Any other responsibility as assigned by Management from time to time. Preferred candidate profile Experience in sales coordination activities preferably in Tobacco industry Perks and benefits All Compliances
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