Imagine Communications Private Limited

About the job: Experience: 1 year minimum to 3 years maximum in ORM/social listening. Key Responsibilities: 1. Perform real-time tracking of client mentions and monitor sentiment across platforms 2. Respond to and escalate feedback or issues to the relevant teams for timely resolution 3. Report KRI metrics and create sentiment dashboards for performance analysis 4. Collaborate on proactive online reputation management (ORM) campaigns to enhance brand image 5. Benchmark performance by comparing metrics and sentiment against competitors This role is ideal for individuals who are proactive, detail-oriented, and passionate about digital communications and customer engagement. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only Salary: ₹ 3,00,000 - 3,50,000 /year Experience: 1 year(s) Deadline: 2025-08-30 23:59:59 Skills required: Online Reputation Management Other Requirements: 1. Excellent analytical and communication skills 2. Strong client orientation and attention to detail 3. Key tools: Social listening platforms, MS Excel, familiarity with social/review ecosystems, and monitoring About Company: Imagine Communications is a reputed advertising agency working in this industry for the last 18 years. We work with reputed brands across categories.