Marketing Executive – Fresher (Full-time, Work from Office) 📍 Location: Indore | Department: Marketing About IKIRU: IKIRU is a curated marketplace for home decor and furniture, working with 300+ manufacturers and artisans across India. We're design-led, detail-driven, and always up for creative experimentation. What You’ll Do: You’ll work closely with the marketing and creative teams to bring IKIRU’s campaigns to life across platforms. Day-to-Day Responsibilities: Assist in planning and executing marketing campaigns (both organic and paid) Manage social media and LinkedIn posting , including content creation and coordination Support in designing ad creatives and A+ infographics Help with landing page updates and website changes related to campaigns Analyze ad performance weekly and contribute ideas for improvements Execute email and WhatsApp marketing campaigns Coordinate with influencers for collaborations and content rollouts Reshuffle product lineups based on ongoing promotions or seasonal edits Who You Are: A fresh graduate or early-career marketer with a love for creativity and curiosity for performance marketing Familiar with Canva, basic ad tools, email marketing platforms, and website editors (or open to learning fast) Organized, proactive, and good at juggling multiple tasks Interested in home decor, trends, and digital storytelling Perks: Work alongside a lean, passionate team in a fast-growing ecom platform Exposure to everything from content to performance marketing Endless conversations about aesthetics, moodboards and mindful living Email us your resume at alisha@ikiru.in & vaishali@ikiru.in Show more Show less
Experience: 2–4 years Location: Indore (Work from office) Type: Full-time About the Role: We’re looking for a performance-driven marketing professional who understands the art and science of digital marketing. This person should be both a strategist and an executor – capable of running campaigns, Ads - Google, META, leading the social media and content team and building automation flows for performance and retention. Key Responsibilities: - Run and manage paid ad campaigns on Google AdWords and Meta (Facebook/Instagram). - Plan and execute WhatsApp and Email campaigns, including automation flows. - Build and lead an annual marketing strategy and calendar aligned with business goals. - Collaborate with the social media/content/design teams to ensure cohesive storytelling and brand consistency. - Supervise and guide marketing teammates while actively executing campaigns end-to-end. - Work on basic SEO, funnel analysis, and reporting to improve performance. - Maintain marketing documentation and content pipeline via tools like Notion, google spreadsheets etc. - Plan monthly/quarterly calendars for seasonal campaigns -Prepare monthly reports and share new ideas and strategy with full enthusiasm Preferred Skills: - Minimum 1.5-2 years of experience in Digital Marketing. - Strong hands-on expertise in Google AdWords, Meta Ads, and campaign optimization. - Familiar with email and WhatsApp automation platforms (Mailchimp, WATI, AIsensy etc.). - Should have experience leading or managing a social media/content team. - Good understanding of marketing funnels, attribution, and retention strategy. - Comfortable with campaign performance tools like GA4, Excel/Sheets. - Bonus: Familiarity with Canva, Figma, or basic creative editing tools.
Experience: 2–4 years Location: Indore (Work from office)/ Flexible depending on discussion Type: Full-time About the Role: We’re looking for a performance-driven marketing professional who understands the art and science of digital marketing for our business - ikiru.in This person should be both a strategist and an executor – capable of running campaigns, coordinating with Ads team - Google, META, leading the social media and content team and building automation flows for performance and retention. Brand story, Design responsiibility etc. Key Responsibilities: Manage and coordinate with team running paid ad campaigns on Google AdWords and Meta (Facebook/Instagram). Plan and execute WhatsApp and Email campaigns, including automation flows. Build and lead an annual marketing strategy and calendar aligned with business goals. Collaborate with the social media/content/design teams to ensure cohesive storytelling and brand consistency. Supervise and guide marketing teammates while actively executing campaigns end-to-end. Work on basic SEO, funnel analysis, and reporting to improve performance. Maintain marketing documentation and content pipeline via tools like Notion, google spreadsheets etc. Plan monthly/quarterly calendars for seasonal campaigns Prepare monthly reports and share new ideas and strategy with full enthusiasm Preferred Skills: Minimum 1.5-2 years of experience in Digital Marketing. Strong hands-on expertise in Google AdWords, Meta Ads, and campaign optimization. Familiar with email and WhatsApp automation platforms (Mailchimp, WATI, AIsensy etc.). Should have experience leading or managing a social media/content team. Good understanding of marketing funnels, attribution, and retention strategy. Comfortable with campaign performance tools like GA4, Excel/Sheets. Bonus: Familiarity with Canva, Figma, or basic creative editing tools. Industry Retail Employment Type Full-time Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Paid sick time Work from home Ability to commute/relocate: New Palasia, Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Experience: paid ads: 1 year (Preferred) Work Location: In person Application Deadline: 06/08/2025 Expected Start Date: 15/08/2025
Experience: 2–4 years Location: Indore (Work from office)/ Flexible depending on discussion Type: Full-time About the Role: We’re looking for a performance-driven marketing professional who understands the art and science of digital marketing for our business - ikiru.in This person should be both a strategist and an executor – capable of running campaigns, coordinating with Ads team - Google, META, leading the social media and content team and building automation flows for performance and retention. Brand story, Design responsiibility etc. Key Responsibilities: Manage and coordinate with team running paid ad campaigns on Google AdWords and Meta (Facebook/Instagram). Plan and execute WhatsApp and Email campaigns, including automation flows. Build and lead an annual marketing strategy and calendar aligned with business goals. Collaborate with the social media/content/design teams to ensure cohesive storytelling and brand consistency. Supervise and guide marketing teammates while actively executing campaigns end-to-end. Work on basic SEO, funnel analysis, and reporting to improve performance. Maintain marketing documentation and content pipeline via tools like Notion, google spreadsheets etc. Plan monthly/quarterly calendars for seasonal campaigns Prepare monthly reports and share new ideas and strategy with full enthusiasm Preferred Skills: Minimum 1.5-2 years of experience in Digital Marketing. Strong hands-on expertise in Google AdWords, Meta Ads, and campaign optimization. Familiar with email and WhatsApp automation platforms (Mailchimp, WATI, AIsensy etc.). Should have experience leading or managing a social media/content team. Good understanding of marketing funnels, attribution, and retention strategy. Comfortable with campaign performance tools like GA4, Excel/Sheets. Bonus: Familiarity with Canva, Figma, or basic creative editing tools. Industry Retail Employment Type Full-time Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Paid sick time Work from home Ability to commute/relocate: Vijay Nagar, Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Experience: paid ads: 1 year (Preferred) Work Location: In person
Customer Experience Manager 📍 Location: Indore (On-site) 🕒 Experience: 1–3 years | Full-time 🏢 Brand: IKIRU – Curated Home Décor & Furniture About IKIRU IKIRU is a curated home décor and furniture brand that connects 300+ manufacturers and artisans from across India to design-conscious customers. We believe every home tells a story — and we make that story effortless through curated design, transparent communication, and a seamless buying experience. About the Role We’re looking for a Customer Experience Manager who can be the voice of IKIRU to every customer. Someone who doesn’t just reply to messages — but listens, understands, and solves. Someone who can convert curiosity into trust and one-time buyers into lifelong customers. You’ll manage daily customer conversations across WhatsApp, calls, and chat , lead the pre- and post-purchase journeys, and ensure every interaction reflects our brand warmth and reliability. This role demands ownership — from handling escalations and coordinating logistics, to tracking metrics, refining processes, and mentoring the CX team. Key Responsibilities 1. Customer Conversations & Conversions Handle end-to-end customer interactions via WhatsApp, call, and chat. Convert queries into purchases through product recommendations and empathy-led conversations. Manage follow-ups, abandoned carts, and repeat purchase touchpoints. 2. Relationship & Retention Build trust through consistent and transparent updates. Take proactive measures to improve satisfaction and loyalty. Maintain feedback loops and ensure actionable insights reach relevant teams. 3. Cross-Team Coordination Liaise with operations, vendor, and logistics teams for delivery timelines and resolutions. Manage expectations between customers and backend teams with clarity and accountability. 4. Reporting & Process Improvement Track and maintain CX metrics , including response time, conversion %, and retention. Prepare weekly and monthly reports to highlight trends and recurring pain points. Identify workflow gaps and suggest process enhancements. 5. Team Contribution Support and guide CX interns or junior members to maintain consistency in tone and process. Collaborate with the marketing and product teams to align communication tone and post-sale experience. Required Skills & Experience 1–3 years of experience in Customer Experience / Client Servicing / Inside Sales (E-commerce preferred). Exceptional communication — both written and verbal. Strong patience, problem-solving, and negotiation skills. Proficiency in Excel / Google Sheets for reporting and analysis. Familiarity with CRM tools , WhatsApp Business platforms, or ticketing systems. Ability to handle multiple conversations and priorities efficiently. An understanding of E-commerce buying journeys and customer psychology. A genuine interest in home décor, design, and storytelling. What You’ll Love About Working at IKIRU A collaborative environment where ownership and empathy drive everything. Direct exposure to the founder’s team and high-growth decision-making. A chance to build and scale the CX framework for a national-level home décor brand. Work where creativity meets communication — and every chat shapes a story. Please share your resume at alisha@ikiru.in
Location: Indore (On-site) Experience: 1–3 years | Full-time Brand: IKIRU – Curated Home Décor & Furniture About IKIRU IKIRU is a curated home décor and furniture brand that connects 300+ manufacturers and artisans from across India to design-conscious customers. We believe every home tells a story — and we make that story effortless through curated design, transparent communication, and a seamless buying experience. About the Role We’re looking for a Customer Experience Manager who can be the voice of IKIRU to every customer. Someone who doesn’t just reply to messages — but listens, understands, and solves. Someone who can convert curiosity into trust and one-time buyers into lifelong customers. You’ll manage daily customer conversations across WhatsApp, calls, and chat , lead the pre- and post-purchase journeys, and ensure every interaction reflects our brand warmth and reliability. This role demands ownership — from handling escalations and coordinating logistics, to tracking metrics, refining processes, and mentoring the CX team. Key Responsibilities 1. Customer Conversations & Conversions Handle end-to-end customer interactions via WhatsApp, call, and chat. Convert queries into purchases through product recommendations and empathy-led conversations. Manage follow-ups, abandoned carts, and repeat purchase touchpoints. 2. Relationship & Retention Build trust through consistent and transparent updates. Take proactive measures to improve satisfaction and loyalty. Maintain feedback loops and ensure actionable insights reach relevant teams. 3. Cross-Team Coordination Liaise with operations, vendor, and logistics teams for delivery timelines and resolutions. Manage expectations between customers and backend teams with clarity and accountability. 4. Reporting & Process Improvement Track and maintain CX metrics , including response time, conversion %, and retention. Prepare weekly and monthly reports to highlight trends and recurring pain points. Identify workflow gaps and suggest process enhancements. 5. Team Contribution Support and guide CX interns or junior members to maintain consistency in tone and process. Collaborate with the marketing and product teams to align communication tone and post-sale experience. Required Skills & Experience 1–3 years of experience in Customer Experience / Client Servicing / Inside Sales (E-commerce preferred). Exceptional communication — both written and verbal. Strong patience, problem-solving, and negotiation skills. Proficiency in Excel / Google Sheets for reporting and analysis. Familiarity with CRM tools , WhatsApp Business platforms, or ticketing systems. Ability to handle multiple conversations and priorities efficiently. An understanding of E-commerce buying journeys and customer psychology. A genuine interest in home décor, design, and storytelling. What You’ll Love About Working at IKIRU A collaborative environment where ownership and empathy drive everything. Direct exposure to the founder’s team and high-growth decision-making. A chance to build and scale the CX framework for a national-level home décor brand. Work where creativity meets communication — and every chat shapes a story. Please share your resume at alisha@ikiru.in Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Paid sick time Work from home Work Location: In person
HR Executive/intern – IKIRU (Home Décor & Furniture Brand) Location: Indore (On-site) Duration For intern - 3 months (extendable to PPO based on performance) About IKIRU IKIRU is a curated home décor and furniture brand working with 300+ manufacturers across India. We are scaling rapidly across D2C and B2B, and are looking for someone who can support our HR operations, culture-building and hiring processes during this growth phase. Role Overview We’re looking for an energetic, detail-oriented HR Intern who can assist with day-to-day HR operations, hiring, documentation, and employee engagement. This role is perfect for someone who wants hands-on experience in a fast-paced startup and learn the full HR lifecycle. Key Responsibilities1. Recruitment & Hiring Post and manage job listings across portals Screen resumes and coordinate interviews Schedule interviews with candidates and team members Follow up on shortlisted candidates, salary expectations, and joining dates 2. Onboarding & Documentation Prepare offer letters, agreements, NDAs, and onboarding kits Collect and maintain employee documentation Support the smooth onboarding of new joiners Maintain employee records in Airtable / Sheets 3. HR Operations Maintain attendance, leave trackers, weekly reporting sheets Assist in preparing payroll inputs Help in performance review documentation Manage HR-related emails and communications 4. Culture & Engagement Plan small team activities, birthdays, celebrations Assist in building a positive and transparent work culture Support founder and HR team in internal communication 5. Coordination Work closely with Operations, Marketing, CX, and Product teams Ensure smooth communication across departments Required Skills Strong communication skills (both written & verbal) Good understanding of HR basics (recruitment, coordination, documentation) Proficiency in MS Excel / Google Sheets Organised, proactive, and detail-oriented Ability to multitask and handle deadlines Comfortable coordinating with multiple stakeholders Preferred (Not Mandatory) Experience with Airtable, Notion, or HR tools Prior internship in HR / admin Interest in startup environments What You Will Learn Complete hiring cycle from sourcing to onboarding How HR functions in a high-growth startup Employee relations and communication HR documentation and policy creation Exposure to cross-functional teams (Ops, Marketing, CX, Product) Why IKIRU Fast-paced growth environment Close mentorship from founders Real HR responsibilities, not just admin tasks Ability to convert to PPO based on performance How to Apply Send your resume to alisha@ikiru.in with the subject: “Application – HR Intern” Job Types: Full-time, Internship Pay: ₹7,000.00 - ₹30,000.00 per month Benefits: Paid sick time Paid time off Work Location: In person