Please note that this a core Business development profile, you would be involve in growing our team catering the staffing needs of the client - Permanent, Contractual etc. also involves Client Relationship Management and other day to day operations to ensure smooth delivery. You would be responsible for the P & L of your department. Business Development: Identify growth opportunities and develop strategies to expand business with existing clients, ensuring consistency in service delivery. Identify, connect & establish business with new potential clients. Client Relationship Management: Establish and nurture strong relationships with clients and stakeholders. Act as a key point of contact for clients, understanding their requirements, and ensuring timely and satisfactory project deliveries. Maintain a client-centric approach, striving to achieve high client satisfaction scores and fostering long-term client retention. Resource Training and Retention: Should be able to provide the best resource as per the client requirement. Focus on skills and competency development for employees to enhance their capabilities. Implement measures to increase engagement, motivation, and longevity within the organization. Operations Management & Service Delivery: Take charge of day-to-day operations, ensuring smooth and efficient functioning across all departments. Develop and maintain policies and procedures to streamline processes and enhance overall productivity. Contracts, Documentation & Compliance: Review and draft Statements of Work (SOWs), Master Service Agreements (MSAs), and Purchase Orders (POs) to ensure accurate and comprehensive contractual arrangements. Financial Management: Ensure timely submission of invoices and closely monitor collections on a monthly basis to maintain healthy cash flow. Reporting and Accountability: Provide timely and effective reports for meetings with key account stakeholders, and manage escalations when necessary, maintaining accountability and transparency. Business Metrics: Define and fulfill metrics for all the areas of responsibility, monitoring key performance indicators (KPIs) to drive continuous improvement. Interested candidates can post their CV at hr@iirisconsulting.com with the subject - "Head RSP" Show more Show less
We're Hiring for PSOC Operator! Location: Gurgaon Role - Embed (IIRIS Payroll) Salary - Upto 4 LPA Experience – minimum 6 months Apply now on nikita.jain@iirisconsulting.com Job responsibilities - -Monitor security systems (CCTV, access control, alarms). -Respond to security incidents and follow protocols. -Manage access control and visitor credentials. -Handle alarms, investigate causes, and escalate issues. -Communicate with security teams and law enforcement. -Follow emergency procedures and report technical issues. - Understanding and operation of access control and video surveillance systems – Lenel OnGuard ver 7.6 and above, C-Cure 9000, Avigilon and Exacq Vision video Management experience is desirable. -Work in rotating shifts, including nights and weekends. -Strong command of English, both written and verbal.
Job Title: Manager - Presales & Design (Govt. Business) Location: Gurugram, India Salary: INR 8 to 10 Lacs Per Annum Experience: 4-5 years and above Role Overview The Presales Manager will lead technical solution design and presales activities for IT and network-based security system projects, primarily targeting government clients through tender based procurement process. The role involves collaborating with OEM’s, sales, and project teams to deliver compelling, compliant, and competitive solutions for government tenders and direct nominations. Key Responsibilities 1. Solution Design & Technical expertise Identify potential projects from tender information databases and sales team. Analyze RFPs/RFQs documents to define solution requirements from PQ, TQ and solution components. Design integrated electronic security systems (CCTV, access control, fire alarm, traffic management, smart city solutions, etc.) with a through focus on IT and network architecture along with other components of edge and core. Prepare technical proposals, system architectures, and compliance matrices. Coordinate with OEMs for documentation and solution designs. Conduct site surveys and assessments to ensure solution feasibility. 2. Presales Support Work closely with the sales team to understand client requirements and develop winning proposals. Present solutions to government stakeholders, consultants, and technical committees. Coordinate with OEMs and internal teams for optimal product selection and pricing strategy. 3. Tender Bid Management Lead the preparation of technical documentation for bid submission in compliance with RFP requirements. Ensure all solutions meet government standards, compliance, and cybersecurity requirements. Support the sales team in negotiations and technical clarifications. Compile (Bid stitching) & Upload bid documents in compliance with RFP directions. 4. Stakeholder Engagement Build and maintain relationships with OEMs and conduct regular presentation by them for updating the team. Act as a technical advisor for pre-bid meetings, solution presentations in bids, and solution workshops for organisation teams. 5. Market & Technology Intelligence Monitor emerging technologies, government policies, and competitor offerings in the security and IT domain. Provide feedback to sales and project teams for solution enhancement. Educational Qualification Bachelor’s degree in Electronics, Electrical, IT, Computer Science, or related field. Certifications such as CCNA, CCNP, or equivalent in networking/security are an advantage. Overall Experience 4-5 years of presales or solution design experience with System Integrator or Consultant in IT/network/security projects, with at least 2-3 years in government sector projects. Proven track record in handling large government tenders and technical presentations. Technical Skills Strong knowledge of network design, security systems integration, and IT infrastructure. Ability to read and create technical drawings (AutoCAD, Visio, etc.). Familiarity with government procurement processes and standards. Personal Attributes Excellent communication, presentation, and documentation skills. Analytical, detail-oriented, and proactive. Willingness to travel within the region for client meetings and site visits. Languages Known Proficiency in English (mandatory); knowledge of Hindi or other local languages is an advantage. Remuneration & Benefits Competitive salary with performance-based incentives. Travel allowances and professional development opportunities. Career growth within a leading security solutions provider. Application Process Interested candidates may submit their updated resume and a cover letter to hr@iirisconsulting.com highlighting relevant presales experience in IT/network security projects for government clients.