Please note that this a core Business development profile, you would be involve in growing our team catering the staffing needs of the client - Permanent, Contractual etc. also involves Client Relationship Management and other day to day operations to ensure smooth delivery. You would be responsible for the P & L of your department. Business Development: Identify growth opportunities and develop strategies to expand business with existing clients, ensuring consistency in service delivery. Identify, connect & establish business with new potential clients. Client Relationship Management: Establish and nurture strong relationships with clients and stakeholders. Act as a key point of contact for clients, understanding their requirements, and ensuring timely and satisfactory project deliveries. Maintain a client-centric approach, striving to achieve high client satisfaction scores and fostering long-term client retention. Resource Training and Retention: Should be able to provide the best resource as per the client requirement. Focus on skills and competency development for employees to enhance their capabilities. Implement measures to increase engagement, motivation, and longevity within the organization. Operations Management & Service Delivery: Take charge of day-to-day operations, ensuring smooth and efficient functioning across all departments. Develop and maintain policies and procedures to streamline processes and enhance overall productivity. Contracts, Documentation & Compliance: Review and draft Statements of Work (SOWs), Master Service Agreements (MSAs), and Purchase Orders (POs) to ensure accurate and comprehensive contractual arrangements. Financial Management: Ensure timely submission of invoices and closely monitor collections on a monthly basis to maintain healthy cash flow. Reporting and Accountability: Provide timely and effective reports for meetings with key account stakeholders, and manage escalations when necessary, maintaining accountability and transparency. Business Metrics: Define and fulfill metrics for all the areas of responsibility, monitoring key performance indicators (KPIs) to drive continuous improvement. Interested candidates can post their CV at hr@iirisconsulting.com with the subject - "Head RSP" Show more Show less