Backend Developer (2 - 6 Years Experience) Company Description Idea Elan LLC is a product based company that provides comprehensive software solutions for research facilities in Universities and Institutions worldwide. Please visit www.IdeaElan.com for more information. Key Responsibilities: Design and develop high-performance, scalable, and secure backend APIs and services using .NET Core. Work with relational (MS-SQL) and NoSQL (Cosmos DB, MongoDB) databases to create optimized data models and ensure data consistency and performance. Participate in code reviews and provide constructive feedback. Collaborate with front-end developers and other teams to deliver high-quality software. Write clean, maintainable, and efficient code while ensuring quality standards. Troubleshoot and debug complex issues, optimizing code for maximum performance and scalability. Stay updated with the latest trends in backend development and cloud technologies to drive innovation. Optimize database performance and ensure data integrity. Required Experience: 2-6 years of experience in backend development. Strong experience with .NET Core and building RESTful APIs. Proficient with MS-SQL and experience working with NoSQL databases like Cosmos DB and MongoDB. Hands-on experience with Azure Cloud services (e.g., Azure Functions, Azure Storage, API Management, Azure SQL Database, etc.). Understanding of software development principles such as object-oriented programming (OOP), design patterns, and SOLID principles. Experience with version control systems such as Git. Strong knowledge of asynchronous programming, microservices architecture, and cloud-native application design. Familiarity with CI/CD pipelines, containerization (Docker), and deployment automation is a plus. Excellent problem-solving and debugging skills. Ability to work in an Agile development environment and collaborate with cross-functional teams. Good communication and collaboration skills.
Account Manager Position Type: Full-Time Work Type: Remote Role Exp.Level: 1-3 Years Company Description We are a product based company that provides comprehensive software solutions for research facilities in Universities and Institutions worldwide. Please visit www.IdeaElan.com for more information. Job Description We are looking for a proactive and tech-savvy Account Manager to join our remote team. This role requires someone with exceptional communication skills who can confidently demonstrate our SaaS product to clients, answer queries, and support them throughout their journey. The ideal candidate will be the primary point of contact for customers, ensuring they understand the product’s features and value. Key responsibilities ● Demonstrate and explain the features of our SaaS product to potential and existing clients. ● Serve as the first point of contact for client queries, providing timely and effective responses. ● Build and maintain strong client relationships through regular communication and follow-ups. ● Assist customers with onboarding, troubleshooting, and ongoing usage of the platform. ● Collect feedback from users and coordinate with internal teams to improve the product. ● Document customer interactions and maintain detailed records using CRM tools. ● Support client retention and ensure a positive customer experience throughout. Required Experience ● 1–3 years of experience in customer success, client support, or account management (preferably in a SaaS environment). ● Excellent verbal and written communication skills in English. ● Strong presentation skills with the ability to explain complex technical concepts in simple terms. ● Technically inclined and comfortable using web-based platforms and CRM tools. ● Ability to work independently and manage multiple client accounts simultaneously. ● Self-motivated, detail-oriented, and capable of handling a fully remote work environment. Working Hours This is a full-time remote position that requires availability during 9:00 AM EST – 5:00 PM EST.
Account Manager Position Type: Full-Time Work Type: Remote Role Company Description We are a product based company that provides comprehensive software solutions for research facilities in Universities and Institutions worldwide. Please visit www.IdeaElan.com for more information. Job Description We are looking for a proactive and tech-savvy Account Manager to join our remote team. This role requires someone with exceptional communication skills who can confidently demonstrate our SaaS product to clients, answer queries, and support them throughout their journey. The ideal candidate will be the primary point of contact for customers, ensuring they understand the product’s features and value. Key responsibilities Demonstrate and explain the features of our SaaS product to potential and existing clients. Serve as the first point of contact for client queries, providing timely and effective responses. Build and maintain strong client relationships through regular communication and follow-ups. Assist customers with onboarding, troubleshooting, and ongoing usage of the platform. Collect feedback from users and coordinate with internal teams to improve the product. Document customer interactions and maintain detailed records using CRM tools. Support client retention and ensure a positive customer experience throughout. Required Experience 2–8 years of experience in customer success, client support, or account management (preferably in a SaaS environment). Excellent verbal and written communication skills in English. Strong presentation skills with the ability to explain complex technical concepts in simple terms. Technically inclined and comfortable using web-based platforms and CRM tools. Ability to work independently and manage multiple client accounts simultaneously. Self-motivated, detail-oriented, and capable of handling a fully remote work environment. Working Hours This is a full-time remote position that requires availability during 9:00 AM EST – 5:00 PM EST.
Backend Developer (5- 10 Years Experience_Team Lead) Company Description Idea Elan LLC is a product based company that provides comprehensive software solutions for research facilities in Universities and Institutions worldwide. Please visit www.IdeaElan.com for more information. Key Responsibilities: Design and develop high-performance, scalable, and secure backend APIs and services using .NET Core. Work with relational (MS-SQL) and NoSQL (Cosmos DB, MongoDB) databases to create optimized data models and ensure data consistency and performance. Participate in code reviews and provide constructive feedback. Collaborate with front-end developers and other teams to deliver high-quality software. Write clean, maintainable, and efficient code while ensuring quality standards. Troubleshoot and debug complex issues, optimizing code for maximum performance and scalability. Stay updated with the latest trends in backend development and cloud technologies to drive innovation. Optimize database performance and ensure data integrity. Required Experience: 5-10 years of experience in backend development. Strong experience with .NET Core and building RESTful APIs. Proficient with MS-SQL and experience working with NoSQL databases like Cosmos DB and MongoDB. Hands-on experience with Azure Cloud services (e.g., Azure Functions, Azure Storage, API Management, Azure SQL Database, etc.). Understanding of software development principles such as object-oriented programming (OOP), design patterns, and SOLID principles. Experience with version control systems such as Git. Strong knowledge of asynchronous programming, microservices architecture, and cloud-native application design. Familiarity with CI/CD pipelines, containerization (Docker), and deployment automation is a plus. Excellent problem-solving and debugging skills. Ability to work in an Agile development environment and collaborate with cross-functional teams. Good communication and collaboration skills.