I-Stay Project (Starwing Group)

Roles & Responsibilities: Responsible for processing of booking forms, documentation, cheques, etc. Connecting customers for collection of amount due against construction. Assisting customers on flat allotment, stamp duty payment, registration, etc. Responsible for maintaining all details in MIS / Software on a daily basis. Coordinate with customers and resolve their queries / concerns. Build and maintain relationships with a high standard of customer satisfaction. Preferred Candidate Profile: Proven experience of 2 - 5 years in Real Estate Customer Service. Able to manage customers from booking to till possession stage. Understand customer concerns / queries and resolve them with empathy. Take initiative to enhance the overall CRM process. The ability to build lasting relationships with clients. Immediate / Early Joiners will be preferred. The work location is Marol, Andheri East. Candidates can also send their updated CV's to enquiry@i-stay.com with the following details: A) Position Applied B) Present CTC C) Expected CTC D) Joining Period