Gurgaon, Haryana, IN
INR 2.0 - 4.0 Lacs P.A.
On-site
Full Time
About the job: Key responsibilities: 1. Respond to customer queries via phone, email, chat, or social media in a timely and professional manner. 2. Provide accurate, valid, and complete information by using the right tools and resources. 3. Resolve product or service problems by clarifying the customer's complaint, determining the cause, and finding the best solution. 4. Escalate complex issues to the appropriate team or supervisor as needed. 5. Maintain customer records by updating account information and documenting interactions. 6. Follow communication procedures, guidelines, and policies. 7. Identify and suggest improvements in the customer service process. Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 4,00,000 /year Experience: 0 year(s) Deadline: 2025-07-03 23:59:59 Other perks: Health Insurance Skills required: Email Marketing, Client Relationship Management (CRM), English Proficiency (Written), Effective Communication, Customer Support and Customer Acquisition Other Requirements: 1. Education: Graduates/undergraduates can both apply. 2. Experience: Freshers and experienced can both apply. 3. Excellent communication and problem-solving skills. 4. Ability to multitask, prioritize, and manage time effectively. 5. Proven customer support experience or experience as a client service representative is preferred. About Company: Urban Culture, a subsidiary of HYS & Beauty Private Limited, is at the forefront of the beauty and wellness industry, providing innovative salon services directly to our clients' homes. We are dedicated to leveraging the latest technological advancements to enhance customer experience and streamline service delivery.
Gurgaon, Haryana, IN
INR 2.42 - 3.9 Lacs P.A.
On-site
Full Time
About the job: Key responsibilities: 1. Develop and maintain long-term relationships with clients and partners. 2. Identify and pursue new business opportunities through research, networking, and outreach. 3. Maintain records of sales activities and client interactions using CRM tools. 4. Strong negotiation and interpersonal abilities. Who can apply: Only those candidates can apply who: Salary: ₹ 2,42,000 - 3,90,000 /year Experience: 0 year(s) Deadline: 2025-07-06 23:59:59 Other perks: Health Insurance Skills required: MS-Excel, Sales Management, English Proficiency (Spoken) and Effective Communication Other Requirements: 1. Female candidates only. 2. Bachelor's degree in Business Administration, Marketing, or related field. 3. 0–3 years of experience in sales, business development, or a related area. 4. Excellent verbal and written communication skills. About Company: Urban Culture, a subsidiary of HYS and Beauty Private Limited, is at the forefront of the beauty and wellness industry, providing innovative salon services directly to our clients' homes. We are dedicated to leveraging the latest technological advancements to enhance customer experience and streamline service delivery.
IN
INR 2.0 - 2.64 Lacs P.A.
Remote
Full Time
About the job: Key responsibilities: 1. Respond to customer queries via phone, chat & email. 2. Provide clear information about products, orders & policies. 3. Resolve issues with empathy, patience, and accuracy. 4. Ensure customer satisfaction through timely resolutions. 5. Maintain detailed logs of customer interactions in CRM. Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 2,64,000 /year Experience: 0 year(s) Deadline: 2025-08-06 23:59:59 Other perks: Health Insurance Skills required: English Proficiency (Spoken), English Proficiency (Written), Effective Communication, Customer Support and Customer Acquisition Other Requirements: 1. You need is a reliable Wi-Fi connection and a laptop. 2. Strong communication skills (Hindi & English). 3. Both freshers and experience are eligible to apply. 4. A calm, solution-oriented mindset. 5. Open to working in rotational shifts. About Company: Urban Culture, a subsidiary of HYS and Beauty Private Limited, is at the forefront of the beauty and wellness industry, providing innovative salon services directly to our clients' homes. We are dedicated to leveraging the latest technological advancements to enhance customer experience and streamline service delivery.
Gurgaon, Haryana, IN
INR 2.0 - 2.64 Lacs P.A.
On-site
Full Time
About the job: Key responsibilities: 1. Respond to customer queries via phone, email, chat, or social media in a timely and professional manner. 2. Provide accurate, valid, and complete information by using the right tools and resources. 3. Resolve product or service problems by clarifying the customer's complaint, determining the cause, and finding the best solution. 4. Escalate complex issues to the appropriate team or supervisor as needed. 5. Maintain customer records by updating account information and documenting interactions. 6. Follow communication procedures, guidelines, and policies. 7. Identify and suggest improvements in the customer service process. Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 2,64,000 /year Experience: 0 year(s) Deadline: 2025-07-31 23:59:59 Other perks: Health Insurance Skills required: MS-Office, Problem Solving, Client Relationship Management (CRM), English Proficiency (Spoken), English Proficiency (Written) and Effective Communication Other Requirements: 1. Education: Graduates/undergraduates can both apply. 2. Experience: Freshers and experienced can both apply. 3. Excellent communication and problem-solving skills. 4. Ability to multitask, prioritize, and manage time effectively. 5. Comfortable with rotational shifts. 6. For Females only. About Company: Urban Culture, a subsidiary of HYS and Beauty Private Limited, is an innovative salon service aggregator renowned for providing exceptional beauty and wellness services right to our clients' doorsteps. Leveraging cutting-edge technology, we aim to redefine convenience in the beauty industry by connecting skilled beauticians with clients through our advanced mobile platform.
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