Sr Manager, Innovation Hub Schneider Electric India Pvt. Ltd.

7.0 - 10.0 years

20 - 25 Lacs

Bengaluru

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Job Description Customer Experience : Responsible for the end-to-end customer experience at Innovation Hub, from processing visit requests to orchestrating the company story and pitching solution value propositions, e nsuring excellence in the customer experience to foster business growth with tailored experiences for different C-Level audiences. Lead Generation & Commercial Impact : Consistently collaborate with local teams and business units to ensure visitor follow-up and experience continuity after their visit to the Innovation Hub; track the commercial impact made by Innovation Hub interms of influenced businesses, new opportunities, etc Demonstrated Innovation : Lead on the continuous improvement of the content and technology of Innovation Hub experience, working with site facilities, technical leads, marketing, business, and global functions. Stakeholder Management: Develop a community of ambassadors, working closely with segment managers and country marketing managers to ensure the relevance of the offerings highlighted in the Hubs. Assist with Innovation Hub marketing such as maintenance of Innovation Hub websites and developing marketing collateral and communications materials. Strategically guide Sales/Account/Partner teams in aligning hub visits for customers and partners, providing expert advice to curate outcome-focused visit agendas, plan resources, identify and prepare presenters, coordinate internal logistics arrangements, and facilitate the hub visit experiences. Lead and manage the Hub Ambassador Program which includes developing and organizing trainings and driving continuous ambassador recognition improvement to increase the retention rate. Qualifications 7-10 years Experience in customer facing/ business development, keen business sense, engineering field, or any other related field. Good understanding of energy management & automation domain, customer base, market evolving trends, challenges, etc A good understanding of IoT, IT, and OT concepts wrt related domain is highly preferred. Excellent verbal and written communication skills, and presentation skills. Strong attention to detail with excellent time and project management skills. Ability to work on multiple projects simultaneously, ensuring continuity between external events and the life of the Innovation Hub Related experience in Innovation Hub/Executive Briefing Center/Customer Solution Center or similar is highly preferred. Self-motivated, takes ownership and initiative able to work independently. Schedule: Full-time Req: 009FZ3

Posted 1 month ago

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Learning Hub Executive Ashiana Housing

2 - 3 years

3 - 4 Lacs

Gurugram

Work from Office

What we live for At Ashiana, we enable people to live a better life. The 18,000 homes we have built, reminds us of our responsibility towards our customers, investors, vendors, and the society. Every day, we strive to deliver our homes on time, live up to the expectation we set and continue to care for our residents and projects long after we have handed them over. Over the last 45 years, we are driven by bringing a smile of satisfaction to our residents in Jaipur, Gurugram, Pune, Chennai, Bhiwadi, etc. While we have received many a recognition, including Forbes Best under a Billion , Most Caring Brand to the No. 1 Senior Living Developer in the country, what we cherish most is when we go the extra mile to deliver happiness and comfort to our residents. For more information you may visit: www.ashianahousing.com How can you make an Impact Engagement and Coordination - KCH Kids events/activities planning execution MIS reporting Customer Satisfaction. To strategize, plan and execute in a manner that brings in maximum engagement of kids. Dealing with all kinds of queries/problems of Parents Kids with respect to Live n Learn Program. Explanation of Kids Centric and Live n Learn to the prospective customers. To take care of all the processes of Learning Hub like; Maintaining MIS, Calendars, Accounting/Budgeting, Feedback Evaluation of Live Learn program. Hiring right resources for sustaining the quality of Live Learn program. What are we looking for Good Communicator Work independently or with limited supervision. High willingness and ability to learn. Ability to lead from the front and a hands-on approach. Goes in depth of issues and can provide structure to unstructured problems/issues.

Posted 2 months ago

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