Network Support Engineer Intertec Systems

3.0 - 5.0 years

0 Lacs

indore, madhya pradesh, india

Remote

Skills: Solarwinds, HPE opsRamp, ivanti, Network Engineering, Patch Management, monitoring, NOC support, Job Title : Technical Support Engineer Experience : 3-5 years Responsibilities Good understanding and experience of monitoring tool (such as HPE OpsRamp, SolarWinds, Manage Engine) Good understanding and experience on ITSM tool (such as Ivanti, Manage Engine, BMC, Service Now) Provide timely response to all Incidents, Requests, outages and performance alerts. Categorize issues for escalation to appropriate technical teams Understanding and report preparation based on the customer requirement. Recognize, identify and prioritize incidents in accordance with customer business requirements, o...

Posted 1 week ago

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Network Support Engineer Intertec Systems

3.0 - 5.0 years

0 Lacs

indore, madhya pradesh, india

Remote

Skills: Solarwinds, HPE opsRamp, ivanti, SNMP, Netflow, Windows Management Instrumentation (WMI), Network Engineering, Patch Management, Job Title : Technical Support Engineer Experience : 3-5 years Responsibilities Good understanding and experience of monitoring tool (such as HPE OpsRamp, SolarWinds, Manage Engine) Good understanding and experience on ITSM tool (such as Ivanti, Manage Engine, BMC, Service Now) Provide timely response to all Incidents, Requests, outages and performance alerts. Categorize issues for escalation to appropriate technical teams Understanding and report preparation based on the customer requirement. Recognize, identify and prioritize incidents in accordance with c...

Posted 1 month ago

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Technical Support Engineer Intertec Systems

3.0 - 5.0 years

0 Lacs

indore, madhya pradesh, india

Remote

Skills: Network Operations Center (NOC), ITSM, VMware, Monitoring Tools, HPE OpsRamp, Ivanti, Job Title Technical Support Engg LOCATION Indore, India Job Purpose 24x7 Monitoring and providing L1 support in IT infrastructure domain. Qualification Engineering Degree/Diploma (Computers / Electronics) Certifications ITIL foundation Experience 3-5 years of experience in Monitoring Reporting To SDM - NOC Responsibilities (includes All Tasks) Good understanding and experience of monitoring tool (such as HPE OpsRamp, SolarWinds, Manage Engine ) Good understanding and experience on ITSM tool (such as Ivanti, Manage Engine, BMC, Service Now) Provide timely response to all Incidents, Requests, outages ...

Posted 2 months ago

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