1781 Housekeeping Management Jobs - Page 20

Role & responsibilities Supervise and manage all aspects of the hospitality department, including front desk operations, reservations, guest services and housekeeping. Ensure a high level of customer service by leading and motivating the hospitality team, setting performance expectations and providing ongoing training and development. Oversee guest relations, addressing inquiries, concerns and complaints in a timely and professional manner, aiming to exceed guest expectations. Collaborate with other departments, such as food and beverage, events and facilities, to ensure seamless coordination and delivery of services to guests. Conduct regular inspections to ensure cleanliness, functionality and maintenance . Manage vendor relationships, negotiate contracts and ensure quality and cost-effective service delivery. Stay updated on industry trends, best practices and emerging technologies in the hospitality field, continuously seeking opportunities to enhance guest experiences. Preferred candidate profile Knowledge of hospitality industry trends, best practices . A customer-centric mindset with a commitment to delivering outstanding customer. Strong problem-solving abilities and decision-making skills. Understanding of sustainability practices in the hospitality industry. Perks and benefits . CTC 60K/PM

Role Summary: Responsible for managing day-to-day housekeeping operations by leading supervisors and attendants, ensuring high standards of cleanliness, hygiene, and patient satisfaction across the hospital premises. - Oversee and guide a team of housekeeping supervisors and attendants across all shifts - Ensure proper implementation of cleaning protocols in wards, OPDs, ICUs, public areas, and critical zones - Monitor daily activities, duty rosters, and staff deployment - Address and resolve patient/attendant complaints related to cleanliness or housekeeping services - Conduct regular rounds and audits to ensure SOP and hygiene standards are followed - Coordinate with nursing, infection control, and other departments for smooth operations - Train staff on hospital housekeeping protocols, waste segregation, and soft skills - Maintain housekeeping inventory, usage records, and assist in procurement planning

Responsible for overseeing the daily housekeeping operations of patient areas, wards, OPDs, and hospital premises to ensure a clean, hygienic, and infection-free environment. Key Responsibilities: - Supervise housekeeping staff and assign duties across hospital areas - Ensure cleanliness, disinfection, and waste disposal protocols are followed as per hospital standards - Conduct regular rounds to check hygiene levels and report deviations - Monitor housekeeping material usage and maintain inventory - Coordinate with Nursing and Clinical teams for patient area upkeep - Train new staff on hospital infection control and cleaning SOPs - Address complaints and resolve housekeeping-related issues promptly - Maintain staff duty rosters, attendance, and performance records - Ensure compliance with NABH/quality standards related to housekeeping Qualifications: - Graduate or Diploma in Hotel/Facility Management preferred

What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

What you need to succeed: Preparation and management of daily transport rosters. Handling general and 24/7 shift services login/logout activities and addressing related concerns. Coordinating with vendors and chauffeurs for trip execution and escalations Managing minor employee concerns through one-on-one interactions Updating trip details in the Transport App Making necessary changes and updates to employee profiles in both the TD Form and Safetrax application/database Ensuring compliance with transport policy and supporting periodic audits of vehicle/driver documentation Monitoring real-time transport operations and ensuring timely trip closures in the system etc.

What this job involves: Leading daily property operations Are you a seasoned facilities expert with solid leadership skills Working with a team, youll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measuresand ease the path for compliance with these. Youll also boost on-site operations by promoting best practices and developing better processes. On top of these, youll be at the helm of property safety by encouraging adherence to health and safety standards. Getting the clients thumbs up Youll be working frequently with clientsthats why youll need to build strong relationships with them. Youll be expected to proactively make sure that the clients expectations are always met. Youll also serve as the main point of contact for any facilities-related concerns. Keeping an eye on contracts and the budget Do you have a proven track record in finance management In this role, you will take charge of the sites budget, accounting and financial operations. Youll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget. Fostering teamwork and excellence Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our peoples growth and development through training and coaching sessions. Youll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, youll ensure that the team is constantly motivated, and that trust and work ethics prevail among members. Sound like you To apply you need to be: Adept at facilities management Youll need to have six to eight years experience in facilities management or other related fields to land this job. A SCEM certification, a working knowledge of occupational safety, and exposure to life sciences environment may also give you leverage in getting the job. You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement. Highly analytical and engaging The ideal candidate can effectively resolve complex issues through quantitative methods and holistic approaches. Youll also need to be a goal-oriented manager who is an expert in health and safety requirements, vendor management and property technical systems management. Youll spend a lot of time working with different kinds of peoplethats why strong verbal and written communication skills are essential. Think you can ace this job Apply now and lets discuss!

Duties & responsibilities Monitoring reception activities Good communication skills Arrangement of all consumables and supplies for Client / VIP visits Preparing the Daily/Weekly and Monthly reports Submission of invoices by vendor Performance objectives Managing MIS Handling enquiries and complaints Booking meeting rooms Key skills Excellent MS Office knowledge Outstanding organizational and team, vendor and time management skills Excellent verbal and written communication skills Employee specification Graduate with 0-1Yr experience.

Competencies Excellent communication skills. Strong customer service drive. Outstanding problem solving skills. Able to work flexible hours. Quick learner and ability to motivate self. Proven working experience as a guest relation Executive. Confidently able to present to clients. Hands-on experience in using visitor management software and MS office. Strong team player within a customer service team environment. Responsibilities Key Operations delivery Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client. Site personnel are notified of guests arrival immediately and follow up calls made where guests are not picked up coordinating with the host/sponsor. Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow up for the return of respective ID/access cards with respective stake holders. Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures. Ensure Accenture specific processes/manuals is followed Visitor admission is properly authorized Maintained visitor log book and book taxis if required Assisting with special needs for visitors with disabilities. Ensuring basic cleanliness of lobby, lifts and public area. Ensure the laptop details are scanned and check for Govt. IDs. Handling client/visitors/sponsors complaints/feedbacks and other related problems and communicate to next level or as per escalation matrix. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival Client safety and security protocols are followed Daily reconciliation & shredding of daily badges. Participate in Emergency Evacuation procedures including crisis management and business continuity. What you can expect from us Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep your ambitions in sight and imagine where JLL can take you...

What this job involves: Reporting to: Asst.Manager-Workplace (Soft) Services. As an Executive-Workplace (Soft) Services, you will play a vital role in delivering exceptional Occupant Experience within the Campus through the hands-on execution of soft services operations. This position is focused on the practical implementation and day-to-day delivery of various workplace services that contribute to a productive and comfortable environment for all occupants. This role requires strong attention to detail, excellent interpersonal skills, and the ability to work effectively both independently and as part of a team. You will be expected to maintain high standards of service delivery and contribute to JLL's reputation for operational excellence. Key stakeholders: Operations Manager, Asst Manager-Workplace Services SAP GRF Leads, JLL support functions like Finance, Procurement, HR, etc. What your day-to-day will look like: The key aspect of this role is engagement, interfacing not only with GRF, but also other service partners along with the lines of business and occupants as the ultimate service recipients. Client/Stakeholder Management Deliver excellent customer service to meet on-site clients expectations. Accountable for service delivery to meet contractual obligations of Jones Lang LaSalle Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels. Lead by example and groom the team in achieving maximum client satisfaction level. Evaluate service response time and analyse occupants service request trends and suggestions. Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user. Procurement & Vendor Management Manage multiple vendors to deliver services on time. Health & Safety Management This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors and to comply with the requirements of the health and safety guidelines, policies and rules. Site Operations Management Must be a team player and a leader in his own sphere and work with other members of the team to meet all key performance indicators as set out in the management contract. Plan, Schedule and implement 52 Preventive Maintenance Schedules. Ensure to have strict compliance with local and national statutory rules & regulations and ensure that all the relevant statutory returns pertaining to all the areas of Campus Operations are submitted to the concerned statutory authorities. To manage the Operation & maintenance Vendors and AMC vendors related to Soft services. To ensure all related records are updated and maintained regularly. To adhere and maintain all SLA and KPI as agreed. Active participation for taking up the new facilities To be part of all audits as per client requirements and to close out on the action points as agreed. Manage action requests and escalations if any by clients for any engineering related issues. Should have the required skill for Contractor / Vendor Management as part of the competency Actively encourage an environment that supports teamwork, co-operation & performance excellence across the facilities. Should have an eye for detail and the ability to effectively coordinate with the end user, other departments, and vendor partners. Monitor and inspects the work of the team for conformance to the prescribed standards of cleanliness. Maintain clear and efficient communication and coordination with all the departments. Schedules periodic major cleaning projects including carpet, upholstery, chair shampooing, cleaning of windows, drains, canopy etc. Schedules deep cleaning of all meeting rooms and workstation on periodic basis including. Handling, escalating, and updating all user complaints/ concerns in an efficient and timely manner. Investigate concerns regarding housekeeping service or equipment and take corrective action. Ensure all meeting room functions/ events / VIP/ customer visits are properly set according to the requests/ instruction received. Provide with all sorts of reports/ data after validation as required. Maintain high quality of housekeeping standards external/public area. Co-ordinate with vendors eg: Pest control, faade, Landscaping for services. Prepares store requisition, purchase other supplies and equipment, also monitor par stock on all housekeeping supplies and chemicals. Attends periodic meetings to discuss issues/ complaints, to make recommendations for service improvement and efficient operations. Oversee landscape maintenance and contractor coordination Implement sustainable landscaping practices Manage irrigation and water conservation efforts Risk Management: -Support risk management program which identifies major risks including occupational health and safety, fire safety and essential services and environmental. Manage and review incident and problem reporting. Ensure escalation procedures and incident reporting procedures are implemented and in place. Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalles business conduct. Reporting: Responsible for weekly & monthly reports, covering the maintenance contracts, consumable consumptions, etc Ensure that all reports and other relevant data is regularly updates.

Integrated Facilities Management Corporate Solutions What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behavior. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities are - Managing Reception, including visitor management, Stationery management, Courier, Medicines, contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. A highly skilled professional You should be a graduate in any discipline and have one to two years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set. Passionate about customers Is customer service second nature to you Are you a team player whos eager keen to learn To be outstanding in this role, you should also be positive-thinking, full of pep, and always on the go. You should also have superb communication skills so you can hit it off with the people youll be in contact with on a daily basis.

Business: Property and Asset Management, Gurgaon. What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Implement and maintain sustainable practices in line with GRIHA, WELL, and BSC guidelines. Manage and coordinate with facility management teams to ensure compliance with sustainability standards. Conduct regular property inspections and audits to identify areas for improvement in sustainability and energy efficiency. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Clients: You will be working on site which is a __Commercial, located at Gurgaon Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to Operation Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 10 to 15 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work.

Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

Job Summary : We're looking for a Facilities Coordinator to manage our building's day-to-day soft services. You'll ensure our workspace is clean, safe, and welcoming for all employees and visitors. Key Responsibilities : Oversee daily cleaning, security, and reception services Manage relationships with service vendors Handle facility-related requests and complaints Assist in budget planning for soft services Ensure compliance with safety and health regulations Use facility management software to track tasks and generate reports Coordinate with other facility teams for smooth operations Qualifications: Bachelor's degree in Facility Management or related field 3-5 years of experience in facilities management or related role Knowledge of soft services operations in office environments Familiarity with facility management software Strong communication and problem-solving skills Customer service oriented Skills : Vendor management Basic budgeting Team coordination Time management Attention to detail Work Environment: Primarily office-based with regular walks around the facility May require occasional evening or weekend work

Key Responsibilities: Administrative Management: Oversee day-to-day administration, including generating reports and managing stock trackers Assist the Facility Manager (FM) and Assistant Facility Manager (AFM) in managing administrative functions, security issues, and facility services Develop and implement procedures to ensure simplification, accuracy, and reliability of FM work methods Supply Chain and Inventory Management: Ensure adequate supply of consumables/materials for proper service operation Enter into supply and service contracts as approved by the client Maintain appropriate stock levels and escalate issues to ensure availability Front Desk and Event Management: Oversee front desk activities and serve as the primary point of contact for reception area concerns Coordinate client event itineraries and F&B arrangements Foster teamwork and efficiency in caf operations during busy periods Financial Management: Maintain appropriate levels of petty cash to support FM operations Process vendor invoices in alignment with Amazon finance processes Conduct statutory compliance checks on all vendor invoices Quality Control and Performance Management: Routinely inspect all services to ensure performance measures are maintained Set targets to achieve maximum team performance Develop policies and procedures for reception-related functions Facility Oversight: Conduct daily walk-arounds of the facility Provide after-hours facility assistance as needed Operational Risk Management: Update and implement Emergency Response plans, including conducting drills Manage operational audits and compliance Escalate incidents and problems as necessary Performance Objectives: Meet or exceed best practices in service provision through contracts Establish and adhere to policies, procedures, and compliance deadlines as advised by the Operations Manager Effectively manage the team to ensure high-quality service delivery

Responsibilities: * overseeing the cleanliness and maintenance of Restaurant, managing housekeeping staff, ensuring high standards of hygiene & guest satisfaction. * Oversee housekeeping operations at Restaurant properties in and around karnataka

Responsible for the entire facility operations(HK) of PAN India To acquire new business across PAN India Responsible for client satisfaction & overall Human Resource management of the company Maintain standards of Housekeeping across all site Required Candidate profile Candidate should have previous work experience with 10-15 years in Facility Management business. Perks and benefits Best in the industry

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon the provided project role description and add more description. Show creativity. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide Japanese language support to clients.- Deliver service desk voice support efficiently.- Maintain client satisfaction through effective communication.- Troubleshoot technical issues promptly.- Document and escalate complex problems for resolution. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Japanese Language, Service Desk Voice Support.- Strong understanding of IT service desk operations.- Experience in incident management and ticketing systems.- Knowledge of ITIL framework for service delivery. Additional Information:- The candidate should have a minimum of 2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice SupportMinimum 2 year(s) of experience is required Educational Qualification : Bachelor Degree German Language proficient Summary :Candidate should be German Language proficient with minimum of B2 level certificationAs an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Candidate should be German Language proficient with minimum of B2 level certification- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide exceptional client support and maintain a high level of customer satisfaction.- Troubleshoot technical issues and provide timely resolutions.- Document client interactions and solutions for future reference.- Collaborate with cross-functional teams to enhance system performance.- Stay updated on industry trends and technologies to improve service delivery. Professional & Technical Skills: - Candidate should be German Language proficient with minimum of B2 level certification- Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of IT service management principles.- Knowledge of ticketing systems and incident management processes.- Excellent communication and interpersonal skills.- Ability to prioritize and manage multiple tasks efficiently. Additional Information:- The candidate should have a minimum of 2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A Bachelor's Degree and proficiency in German Language are required. Qualification Bachelor Degree German Language proficient

Dreamline Technologies Pvt Ltd. is looking for Computer Operator to join our dynamic team and embark on a rewarding career journey Operating computer systems and ensuring their proper functioningMonitoring the performance of computer systems and identifying potential issues Performing basic maintenance tasks, such as cleaning and organizing computer equipmentTroubleshooting hardware and software problems and resolving them in a timely manner Backing up and restoring data as neededInstalling and configuring software and hardware components Required Qualification : Intermediate in any discipline, Knowledge in

To provide Safe & smooth working conditions in the office premises Ensuring continuity of business through effective coordination of maintenance activities. Deployment and implementation of Group/ Department Policies & Procedures Implementation of Controls in various activities under Facilities Management function Implementation of best industry practices and cost control / savings initiatives in the area of operation Responsibilities Direct Responsibilities Supervision & Control on Facilities Management Services Supervision & Controlling of Facility Management Team. Shift resource planning & ensuring appropriate attendance, Recruitment & training of Facility Management staff. Liaise and coordinate with Vendors to ensure compliance related to attendance, Leave policies and relevant guidelines. Maintain record of Housekeeping/ Pantry consumables. Maintenance & Upkeep of Office Premise and Equipment Ensure upkeep of office premise through effective deployment & supervision of Housekeeping staff Deploy & verify various Checklists pertaining to upkeep of office premise. Conduct periodic review meetings with the Facilities Service provider and track the action points. Vendor Management Coordinate with Service Providers, Suppliers to ensure quality of Services. Tracking and timely processing of vendor bills to ensure continuity of Services. Provide necessary assistance to Procurement Team for procurement of Material or Service. Cafeteria Management Coordinate and Support in Cafeteria Vendor selection process. Formation of Cafeteria Committee and ensuring periodic meetings Preparation & Circulation of Minutes of Meetings and tracking the action points. Continuous follow-up and coordination with the Vendor to ensure quality of services. Resolution of the complaints of employees. Controls & Compliance Identify and implement appropriate Controls in various activities and functions. Track expiry dates of all the Permissions/ License and ensure timely renewal. Ensure Compliance to all applicable policies, procedures and guidelines (either Statutory and/ or Company). Technical & Behavioral Competencies Communication Skills - The ability to express ideas clearly and listen actively. Teamwork and Collaboration Adaptability and Flexibility Problem-solving and Decision-making Leadership and Influence Specific Qualifications (if required) Graduation Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Personal Impact / Ability to influence Critical thinking Creativity & Innovation / Problem solving Transversal Skills: Ability to understand, explain and support change Ability to develop and leverage networks Ability to manage / facilitate a meeting, seminar, committee, training Analytical Ability Ability to inspire others & generate people's commitment Education Level: Bachelor Degree or equivalent Experience Level At least 15 years

Must have hotel management degree Willingness to accept the most effective role. Trains employees and continues learning for employees. Ensures cleanliness of Hotel, as reflected by service scores and quality assurance inspections. Complete brand required training, and property management system training, housekeeping portion, to properly understand room statuses and delegation of room assignments for room attendants. Oversees lost & found and proper recording, storage, and communication to various departments. Completes and ensures guests requests for cleaning times or specifications are met in a timely manner. Attends necessary meetings, both departmentally and inter-departmentally, to ensure proper communication. To ultimately benefit the operation and service of the Hotel. Conduct interviews for potential new hires, perform coach and counseling sessions and/or disciplinary measures, employee evaluations and pass all documentation to management. Review scheduling based on demands of Hotel, and properly maintain the levels of staffing therein Maintains par levels of inventory of cleaning supplies, linens, and brand required room materials and elements, to ensure brand standards and consistency measures are met. Provides, fosters and educate staff on a safe work environment, including proper storage of chemicals and materials needed for daily room cleaning. Daily inspection of all rooms to ensure cleanliness and brand standards are consistently being met and room attendants are completing tasks in a timely fashion. Strong managerial leadership skills, including conflict resolution, coaching, development and fosters the work environment suitable for learning and growth within department.

Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

What this job involves: Providing onsite support You will be the upper facilities managements trusted right hand on all facilities-related activities like maintenance of high quality of Housekeeping standards, Pest control, Landscaping, vendor activities, Events Management, managing daily deployment of vendor staffs, attend and closure of user complaints, records for repair & periodic maintenance of cleaning equipment, store management, monitor par stock of chemicals & consumables, training vendor staffs on process & procedures, coordination with vendor on waste management. Youll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained. Assist in controlling the expenses & provide cost effective solutions. Must be able to work in multiple shifts & timings. Provide with all sorts of Daily/Weekly/Monthly reports and ensuring timely submission of vendor invoices. Where can processes be improved How can we save costs These are questions that will be at the forefront of the teams thinking. You, too, will always have an eye on this, contributing suggestions as they arise. Youll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping ,pest, landscape and appointment coordination. Also part of your job scope is to hit key performance indicators and meet service level agreements. Meeting the clients facilities needs At JLL, we put client satisfaction at the front and Centre of everything we do. If you share our values, we will be more than happy to work with you. In this role, youll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as youll take part in the procurement of vendors and services from time to time. Making everyone safe and risk-free Do you value workplace safety If so, youll be a perfect fit for the job. In this role, you will ensure everyones health and safety by keeping safe workplace procedures in place and order. Youll also be expected to carry out these procedures, as needed. At the same time, this role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. Youll also be expected to follow escalation and incident reporting procedures and comply with the firms guidelines and strategies. Sound like you To apply, you need to be a: Passion for service Do you have a prior experience in facilities, property management, hospitality or other related fields Do you have an understanding oflocal occupational health and safety requirements, critical facilities and vendor management Are you knowledgeable in various property systems You are what were looking for! Team player JLLs unmatched excellence is only made possible by team worka core value we want you to possess. As the Facilities Executive, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures. Ensuring that the team practices our I am JLL core behaviors is also under your mandate. Client focused enthusiast It is important that you can easily interact with the general client staffs and vendors to deliver efficient services, attend user complaints & take service recovery measures. Well also count on you to address conflicts and conflicting priorities effectively. Likewise, you must be an excellent and resilient communicator who faces customers with a smileat all times, even when times get rough occasionally.

What this job involves You will manage all the activities related to housekeeping, pest control, facade cleaning, and horticulture. You need to actively understand and help resolve all client concerns related to Soft Services using your domain expertise. Your day to day activities will involve: Managing cleaning services, focussing on common areas; using knowledge of the methods and practices in janitorial operations including details on cleaning chemicals, usage of consumables, maintenance & repair of equipment, waste management and hygiene & sanitation standards. Taking daily rounds of the premises to identify various cleaning needs in the building and ensuring the same is rectified with support from other team members. Creating work plans/schedules, inspecting, and assigning cleaning / maintenance work to subordinate teams. Briefing and De-briefing all staff regarding their duties, designated areas of work and special instructions if any during the start and end of shift. Establishing and implementing operational standards and procedures for the departments supervised. Maintaining required records of budget and other information. Maintain inventory stock to ensure that supplies and equipment are available in adequate amount. Order new equipment, supplies, or furnishings as and when required. Preparing reports like DMR, MMR, QBR (quarterly business review ) and other related reports at site. Performing tasks, such as estimating costs and preparing / managing budgets. Planning & making arrangements for change in beautification of certain areas every quarterly and for festivals & events as and when. Managing landscaping and gardening. Managing vendor personnel for assigned units (vendor contracts, compliance, attendance etc). Responsible for maintaining discipline at site with proper attire and etiquette in the staff supervised Ensuring that employees growth by engaging them in periodic trainings and skill enhancement are conducted. Supporting employee relations issues & statutory compliances. Developing/reviewing/improving SOPs /processes/programs. Preparing and implementing various checklists, at the frequency instructed in the client/SME suggested formats. Ensuring that janitor closets and storage areas are always maintained in a neat and orderly manner. Client: You will be working on __Godrej GCR ___, which is a ___Commercial____, located at ___Gurgaon____ Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any. Reporting: You will be reporting to Property Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous You must pay attention to detail and have excellent problem-solving skills. You will be building, maintaining, supporting and validating the performance of subordinate staff workings. You will also be applying knowledge of administration; for program, resources, and staff and demonstrate the ability to manage others and to communicate information effectively with the internal & external customers along with leadership skills. Qualifications You need to have a Degree / Diploma in housekeeping/hospitality, with minimum 5-7 years of work experience. Good communication skills (English - oral/written) would be must. Other qualifications that will earn you brownie points will include Knowledge in functional area of soft services Adequate software exposure like MS office etc.