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0.0 - 2.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Stock up the assigned kitchen with raw materials and ingredients on a daily basis Be familiar with the use of all electrical and mechanical equipment in the kitchen and observe safety precautions when handling them Master all basic cooking methods like cutting of ingredients and preparing daily mis-en-place for the assigned station Prepare food items as per standard recipe cards whilst maintaining portion control and minimizing wastage Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Clean and maintain all equipment within the food production area Promptly report any hazards, unsafe working conditions or equipment which requires repair or maintenance to immediate supervisor. Degree or Diploma in Hotel Management.
Posted 3 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Pune
Work from Office
Prime Function: To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co-workers at all times. Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Key Responsibilities: People Management Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner. Provide effective support to the team to enable them to provide a range of effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Provide high level of service standards. Ensure customer satisfaction through constant interaction and personalized service by providing effective amenities and services Your experience and skills include: Relevant diploma / degree in Hotel Management. Excellent multi-tasking, problem solving, service orientation and interpersonal team skills. Displays high level of flexibility, initiative, sincerity and team work. Knowledge about Opera would be an advantage.
Posted 3 weeks ago
1.0 - 3.0 years
2 - 2 Lacs
Aluva
Work from Office
Role & responsibilities Job Role: Front Office Executive / Reservation Manager We are looking for a professional, guest-friendly, and tech-savvy individual to oversee front office operations, guest reservations, and OTA platform management at our boutique resort. Key Responsibilities Manage check-ins, check-outs, guest assistance & inquiries Process reservations through PMS & OTAs (e.g., eZee, Cloudbeds, Booking.com) Ensure accurate billing, invoicing, and guest folios Promote upselling of room categories and packages Coordinate with housekeeping, restaurant, and transport teams Supervise guest transport, concierge support, and tour bookings Maintain booking records, ensure rate parity, and prepare daily reports Handle guest data with confidentiality and manage front desk cash flow Preferred candidate profile Eligibility & Skills: 2 - 3 years experience in front office/reservations at a hotel or resort Proficient with hotel PMS/reservation software Excellent communication in English, Malayalam, and Hindi Degree or diploma in Hotel or Hospitality Management (preferred) Strong leadership, multitasking, and administrative skills Job Type: Full-Time Food & Accommodation Provided Immediate Joiners Preferred
Posted 3 weeks ago
5.0 - 10.0 years
3 - 3 Lacs
Badami
Work from Office
Restaurant management, menu planning, store indenting, should know how to use computer, buffet setup , staff training. Communication in English and Hindi. Guest interaction Required Candidate profile Buffet planning , set up, staff management , excellent communication in english and Hindi Interaction with guests and looking into their special requests. Planning for cooking sessions for guests.
Posted 3 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Gurugram
Work from Office
ABOUT PRAXIS SERVICES Join the Leader and Domain Expert in Customer Service South Asia Praxis is a leading Business Process Management company managing reservations. It provides Reservations Services, Revenue Management & online Sales for leading hotel chains & boutique hotels in India & overseas. Some of the hotels managed by Praxis are members of affiliations such as Relais & Chateaux, Leading Hotels of the World (LHW), Small Luxury Hotels (SLH), Preferred Hotels etc. Job Description: - A reservations sales associate position is responsible for ensuring a positive and memorable experience for guests. - Answering phone calls and emails requesting information on the hotel or resort and providing necessary details to prospective customers. - Describing different facilities and services depending on the needs of the callers and their interests. - Informing corresponding departments of the requests made by guests, so that the facilities are available promptly upon their arrival. - Listening carefully to the needs of prospective guests and ensuring that they receive accommodations and services that best fit their requirements. - Lending patient ear for guest grievances and taking prompt actions for redress. - Inclination for continuous improvement, looking for opportunities that help elevate quality of existing services and amenities. - Maintaining up-to-date reservation reports is also part of a reservations sales associate's duty. Skills Required: - A natural tendency to help people, a willingness to learn and improve, and diplomacy. - Ability to communicate effectively in English language for both written and spoken purposes. - Impressive sales skills to be able to project the resort or hotel in the best of ways to prospective customers. - Computer skills, organizational abilities and multitasking capabilities. - Basic cognitive and analytical skills. - General awareness is a desirable attribute. - Willingness to work in a 24x7 environment and rotational week offs - Proficient in MS Office (Word, Excel, Outlook, PowerPoint) Education: - Graduation in any stream, Hotel Management preferably. Salary & related perquisites: - Best as per industry standards Transport- Air conditioned cabs for staff members from residence to office and back. Work Hours: Shift timings for 24 X7 operations - 0800 A.M. 05:00 P.M. - 11:00 A.M. 08:00 P.M. - 02:00 P.M. 11:00 P.M. - 11:00 P.M. 08:00 A.M. (For Male members only) Location: Vatika Business Centre - Vatika Business Park, First Floor, Block Two, Sector 49, Sohna Road, Gurgaon- 122018 Contact Us: Nikita 9990816508
Posted 3 weeks ago
6.0 - 8.0 years
3 - 5 Lacs
Pauni
Work from Office
We are seeking a highly skilled and experienced Food and Beverage Manager to oversee and optimize all aspects of our F&B operations.
Posted 3 weeks ago
1.0 - 2.0 years
2 - 5 Lacs
Jaipur
Work from Office
We are seeking a dedicated GSA - Front Office to join our team in Jaipur, India. As the face of our hotel, you will play a crucial role in ensuring guest satisfaction and maintaining our high standards of service excellence. Warmly greet and welcome guests upon arrival, providing a positive first impression of our hotel Efficiently manage the check-in and check-out processes, ensuring accuracy and attention to detail Handle guest inquiries, requests, and complaints promptly and professionally Maintain up-to-date knowledge of hotel services, local attractions, and events to assist guests effectively Collaborate with other departments to ensure seamless guest experiences Process room reservations, modifications, and cancellations using the hotel management system Manage cash transactions and maintain accurate financial records Ensure the front desk area is organized, clean, and presentable at all times Adapt to changing priorities and handle multiple tasks simultaneously in a fast-paced setting Diploma in Tourism / Hospitality Management Minimum 1 year of relevant experience in a similar capacity Excellent reading, writing and oral proficiency in English language Ability to speak other languages and bas
Posted 3 weeks ago
1.0 - 2.0 years
2 - 5 Lacs
Chennai
Work from Office
GSA-Housekeeping You are at the heart of the hotel! As a GSA- Housekeeping , you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. What you will be doing: Clean all assigned guestrooms to standard Take initiative to add a personalized experience for the guest Take ownership of guests privacy and belongings, while ensuring exceptional service Clean and maintain areas of responsibility according to standards and procedures Replenish guest supplies and ensure that guests requests are promptly attended to Report damage or malfunction in hotel rooms/areas to Supervisor Maintain equipment in a proper state of cleanliness Maintain a section room report as well as a daily productivity report Your experience and skills include: Degree or Diploma in Hotel Management Minimum 1 year of relevant experience Warm and caring personality; previous housekeeping experience is an asset Ability to a
Posted 3 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Bengaluru
Work from Office
A Front Office Associate typically handles administrative tasks and ensures smooth operations at the reception area of a business. Their responsibilities include: Key Responsibilities: Greet and welcome guests with a friendly and professional demeanor. Perform check-in and check-out procedures efficiently. Handle guest requests, inquiries, and complaints promptly. Manage reservations and room allocations using the Property Management System (PMS). Maintain proper records and documentation related to guest stays. Coordinate with housekeeping, bell desk, and other departments for guest needs. Handle billing and payment processes accurately. Ensure the front desk area is neat, organized, and presentable. Promote hotel services and facilities to guests. Minimum: 10+2 (Higher Secondary) Preferred: Degree/Diploma in Hotel Management or Hospitality
Posted 3 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Chennai
Work from Office
Prime Function: To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co-workers at all times. Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Key Responsibilities: People Management Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner. Provide effective support to the team to enable them to provide a range of effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Provide high level of service standards. Ensure customer satisfaction through constant interaction and personalized service by providing effective amenities and services Your experience and skills include: Relevant diploma / degree in Hotel Management. Excellent multi-tasking, problem solving, service orientation and interpersonal team skills. Displays high level of flexibility
Posted 3 weeks ago
0.0 - 2.0 years
1 - 4 Lacs
Gandhinagar
Work from Office
We are seeking a friendly and professional Guest Service Associate to join our Front Office team in Gandhinagar, India. As the first point of contact for our guests, you will play a crucial role in ensuring exceptional customer experiences and maintaining the highest standards of service. Welcome and greet guests upon arrival, providing a warm and professional first impression Manage the check-in and check-out processes efficiently, ensuring a smooth experience for all guests Handle guest inquiries, requests, and complaints promptly and courteously Maintain accurate guest records and manage reservations using our hotel management system Collaborate with other departments to address guest needs and resolve issues effectively Process payments and handle cash transactions accurately Maintain the cleanliness and organization of the front desk area Provide information about hotel services, local attractions, and transportation options Assist with administrative tasks, including maintaining the front office logbook and shift reports Support the implementation of hotel policies and procedures to ensure guest satisfaction and safety Excellent customer service skills with a friendly and professional demeanor Strong verbal and written communication abilities Proven problem-solving skills and ability to handle challenging situations calmly Keen
Posted 3 weeks ago
0.0 - 1.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Primary Responsibilities Front Office Operation Assist guests with check in and checkout, as well as other cashiering duties Review arrival lists and prepare compendiums prior to guests arrival and check-into system if necessary Welcome guests on arrival, register and issue room keys according to departmental standards and procedures Ensure that members consistently receive all benefits, and repeat guests and other VIP s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival Liaise closely with other relevant departments to ensure that guests requests and needs are met Update and maintain repeat guest history system Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue Handle guests complaints and comments tactfully and efficiently Handling guests mails, messages, and answering of phone calls Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed Be vigilant in regard to in-house credit matters and act upon any discrepancies Alert Security or Duty Manager of suspicious looking person(s) / articles Other Responsibilities Maintain complete knowledge of all food & beverage services, outlets and hotel services/features Be fully conversant with hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Your experience and skills include: Relevant diploma / degree in Hotel Management. Minimum 6 months to 1 year of experience. Excellent multi-tasking, problem solving, service orientation and interpersonal team
Posted 3 weeks ago
0.0 - 2.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Prime Function: Responsible for daily administration, meeting and greeting, dealing with guests queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the reception desk so that customers expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Responsible for INTERREACT. People Management Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Financial Management Identify optimal, cost-effective use of the resources and educate the team on the same. Operational Management Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of all banquet and any other functions in the hotel. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Carry out other duties which naturally fall within the reasonable expectations of the post. Adhere to the Procedures & Standards Manual. Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas. Liaise with Housekeeping for the Room Status. Handle additional responsibilities as and when delegated by the Management. Any Degree in Hotel Management
Posted 3 weeks ago
1.0 - 2.0 years
2 - 5 Lacs
Mumbai
Work from Office
We are seeking a dedicated and skilled Commis 1 to join our culinary team in Mumbai, India. As a Commis 1, you will play a crucial role in supporting our kitchen operations and ensuring the highest quality of food preparation and presentation. Follow recipes, methods, and instructions provided by the Head Chef accurately Maintain company and statutory hygiene standards at all times Ensure food preparation and presentation comply with established quality standards Assist in the production, preparation, and presentation of food items in your assigned function Maintain appropriate grooming standards, hygiene, and code of conduct Collaborate with kitchen staff and other departments to ensure operational efficiency Prevent the use of contaminated products in food preparation processes Keep assigned kitchen areas, equipment, and utensils clean and organized Adhere to company policies and procedures consistently Handle additional responsibilities as delegated by management Minimum 1 year of experience in a professional kitchen setting Hotel Management Diploma or equivalent culinary education Strong knowledge of food safety and sanitation practices Proficiency in basic culinary tech
Posted 3 weeks ago
0.0 - 2.0 years
1 - 4 Lacs
Gurugram
Work from Office
Review, analyze and suggest improvement of work flow and standards at the Front Desk Communicate with Duty Manager on all matters regarding guest services & hotel operations Ensure documentation of all guest related issues using the logbook Coordinate and communicate with other hotel departments as required regarding general administration and operations issues Provide management presence at all times by assisting with the handling of guests needs and complaints tactfully and efficiently Assist Guest Relations in greeting, rooming, and sending off guests Inspect front of house and back of house regularly for cleanliness and orderliness Check billing instructions, monitor guest credit and act upon any discrepancies Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies. Bachelors in Hotel Management
Posted 3 weeks ago
1.0 - 2.0 years
2 - 5 Lacs
Mysuru
Work from Office
We are seeking a detail-oriented and customer-focused GSA-Housekeeping professional to join our team in Mysuru, India. As a GSA-Housekeeping staff member, you will play a crucial role in maintaining the cleanliness, hygiene, and overall appearance of our hotel, ensuring an exceptional experience for our guests. Maintain impeccable cleanliness standards in guest rooms, public areas, and other assigned spaces within the hotel Ensure the proper usage and safekeeping of departmental master keys and other keys to maintain guest and property security Perform thorough cleaning tasks, including dusting, vacuuming, mopping, and sanitizing surfaces Restock guest room amenities and supplies as needed Respond promptly and courteously to guest requests and concerns Collaborate with other departments to address any maintenance or safety issues Adhere to hotel policies, procedures, and safety protocols Assist in maintaining the cleanliness and organization of housekeeping storage areas and carts Report any damaged or missing items in guest rooms or public areas Participate in regular training sessions to stay updated on best practices and new cleaning techniques High school diploma or equivalent; Hotel Management Degree/Diploma preferred Minimum of 1 year experience in housekeeping or a similar role (freshers may also apply) Strong attention to detail and commitment to maintaining
Posted 3 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Mumbai
Work from Office
We are seeking an enthusiastic and customer-focused GSA Front Office professional to join our team in Mumbai, India. As a Guest Service Agent, you will be the face of our hotel, ensuring exceptional guest experiences from check-in to check-out. Greet guests warmly and provide a seamless check-in and check-out process Respond promptly and efficiently to guest inquiries and requests Handle guest accounts and process payments accurately Promote hotel facilities and services, identifying opportunities for upselling Maintain high standards of customer service at the front desk Collaborate with other departments to ensure guest satisfaction Manage day-to-day front office operations Address and resolve guest concerns in a professional and timely manner Ensure the lobby and front desk areas are clean and presentable at all times Stay informed about local attractions and events to assist guests with recommendations Diploma or degree in Hotel Management or related field Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Proficiency in multi-tasking and working efficientl
Posted 3 weeks ago
0.0 - 2.0 years
1 - 5 Lacs
Lucknow
Work from Office
Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. Welcome the guests by greeting them as per the standards. Any matter which may affect the interests of Mercure Ekana Sportz City Lucknow should be brought to the attention of the Management. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure to attend to guest complaints, requests or inquiries regarding the food and services. Establish and maintain seamless co-ordination & co-operation with all departments of Mercure Ekana Sportz City Lucknow to ensure maximum cooperation, productivity, morale and guest service. Identify optimal, cost effective use of the resources and educate the team on the same. Responsible for set up of all operating equipment and ensure to inspect linen, and condiments before the service. Ensure to be familiar with all dishes on the menu. Ensure clearance of all soiled chinaware, glassware, silverware from the guest table and re-set the table for the next arrival In the absence of the Food & Beverage Executive ensure to take guest orders, advice guests on specials menu options. Ensure to be familiar with the property lay out, fire exits and elevator locations. Report any equipment malfunction, emergency situations or suspicious persons to the F&B Executive. Diploma / Degree in Hotel Management or any other equivalent qualifications.
Posted 3 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Responsible for daily administration, meeting and greeting, dealing with guests queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Hotel Management Graduates / Diploma or equivalent qualification
Posted 3 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Chennai
Work from Office
GSA - Front Office First impressions are everything! As a GSA-Front Office, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What you will be doing: Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling Maintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded. Responsible for day to day operations of Front Office Department. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Relevant diploma / degree in Hotel Management. Excellent multi-tasking, problem solving, service orientation and interpersonal team skills. Displays high level of flexibility, initiative, sincerity and team work.
Posted 3 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Guwahati
Work from Office
GSA-Front Office First impressions are everything! As a GSA-Front Office, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What you will be doing: Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling Maintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded. Responsible for day to day operations of Front Office Department. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Your experience and skills include: Relevant diploma / degree in Hotel Management. Excellent multi-tasking, problem solving, service orientation and interpersonal team skills. Displays high level of flexibility
Posted 3 weeks ago
0.0 - 2.0 years
1 - 4 Lacs
Chennai
Work from Office
Assist guests with check in and checkout, as well as other cashiering duties Review arrival lists and prepare compendiums prior to guests arrival and check-into system if necessary Welcome guests on arrival, register and issue room keys according to departmental standards and procedures Ensure that members consistently receive all benefits, and repeat guests and other VIP s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival Liaise closely with other relevant departments to ensure that guests requests and needs are met Update and maintain repeat guest history system Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue Handle guests complaints and comments tactfully and efficiently Handling guests mails, messages, and answering of phone calls Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed Be vigilant in regard to in-house credit matters and act upon any discrepancies Alert Security or Duty Manager of suspicious looking person(s) / articles Other Responsibilities Maintain complete knowledge of all food & beverage services, outlets and hotel services/features Be fully conversant with hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Your experience and skills include: Relevant Front Office experience is an asset fresher also can apply. Bachelor Degree / Diploma in Hotel Management would be an advantage.
Posted 3 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Mysuru
Work from Office
We are seeking a dedicated and detail-oriented Guest Service Associate (GSA) - Housekeeping to join our team in Mysuru, India. As a GSA-Housekeeping, you will play a crucial role in maintaining the highest standards of cleanliness and comfort for our guests, ensuring their stay is exceptional from check-in to check-out. Maintain impeccable cleanliness standards in all assigned areas of the hotel, including guest rooms, public spaces, and back-of-house areas Ensure proper usage and safekeeping of departmental master keys and other keys to maintain guest and property security Interact with guests in a courteous and professional manner, addressing their needs and concerns promptly Collaborate effectively with other departments to provide seamless service and enhance guest satisfaction Inspect and prepare guest rooms, ensuring all amenities and supplies are properly stocked and meet quality standards Follow lost and found procedures strictly and report any discrepancies immediately Maintain and properly use all housekeeping equipment, supplies, and materials Adhere to safety and hygiene protocols, reporting any potential hazards or maintenance issues Participate in ongoing training programs to enhance skills and stay updated on industry best practices Assist in maintaining inventory of cleaning supplies and linens, reporting low stock levels as needed Diploma or Degree in Hotel Management, or equivalent qualifications Previous experience in housekeeping or hospitality industry preferred Strong attention to detail and ability to maintain high cleanliness standards <
Posted 3 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Operation Perform opening/closing side duties as assigned and set all tables according to standards and procedures Deliver F&B services in accordance to departmental standards and procedures Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation Greet all patrons warmly upon arrival at the door and escort them to the table Ensure that all food & beverage are served according to service standard Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons table at the correct temperature Try to remember individual patron s names and their preferences to extend a personalized service Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full Thank all patrons for patronizing the outlet upon their departure Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area Collect food and beverage supply requisition, ensure that the stock collected is as per requisition Report any complaints, incidents or other irregularities to management Assist other Food & Beverage outlets with their operations during peak times or when required Other Responsibilities Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Knowledge and Experience Degree or Diploma in Hotel Management Good reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local
Posted 3 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Primary Responsibilities: Perform opening/closing side duties as assigned and set all tables according to standards and procedures Deliver F&B services in accordance to departmental standards and procedures Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation Greet all patrons warmly upon arrival at the door and escort them to the table Ensure that all food & beverage are served according to service standard Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP) Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons table at the correct temperature Try to remember individual patron s names and their preferences to extend a personalized service Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full Thank all patrons for patronizing the outlet upon their departure Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area Collect food and beverage supply requisition, ensure that the stock collected is as per requisition Report any complaints, incidents or other irregularities to management Assist other Food & Beverage outlets with their operations during peak times or when required Minimum Education : 10+2 (Higher Secondary) A diploma or degree in Hotel Management is preferred.
Posted 3 weeks ago
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