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5.0 - 7.0 years
4 - 7 Lacs
Jaipur
Work from Office
Pre-Opening & Setup Phase Oversee the setup, implementation, and operational launch of Front Office & Housekeeping for new properties. Ensure all SOPs are established, documented, and strictly followed, aligning with brand standards. Work closely with project and procurement teams to ensure the right infrastructure, materials, and technology are in place before opening. Recruit, train, and onboard Front Office & Housekeeping teams, ensuring operational efficiency from Day 1. Conduct trial runs, mock stays, and soft openings to identify and resolve operational gaps before official launch. Act as the troubleshooter, ensuring smooth pre-opening execution before transitioning to the next project. Operational Execution & Compliance Implement and enforce Front Office and Housekeeping SOPs, ensuring consistent service delivery across multiple locations. Work with IT teams to set up PMS, housekeeping software, and guest feedback systems. Set up inventory controls, housekeeping schedules, and guest experience workflows. Ensure adherence to hygiene, safety, and brand standards, conducting audits to maintain compliance. Train property teams on best practices for guest handling, complaint resolution, and efficiency-driven operations. Act as a liaison between property teams and corporate leadership, ensuring expectations are met. Handover & Next Location Deployment Ensure the property is fully operational with a self-sufficient team before transitioning out. Conduct final audits to confirm process adherence, team readiness, and guest experience standards. Provide feedback to the Pre-Opening GM and senior leadership regarding operational learnings and improvements. Move to the next pre-opening location, repeating the process for new properties. Qualifications & Skills Experience: 57 years in hotel operations, with expertise in Front Office & Housekeeping. Pre-opening experience is mandatory. Leadership: Ability to set up teams from scratch, establish SOPs, and drive performance before transitioning. Guest-Centric Approach: Strong problem-solving and service recovery skills to enhance guest satisfaction. Tech-Savvy: Familiarity with PMS, housekeeping management software, and guest feedback tools. Financial Acumen: Understanding of budgets, cost control, and revenue strategies for FO & HK. Flexibility & Travel: Willingness to travel frequently and work non-traditional hours, including weekends and holidays. Education: Degree in Hospitality/Hotel Management is mandatory. Project Management Mindset: Ability to set up, implement, ensure compliance, and move on to the next project efficiently.
Posted 3 weeks ago
4.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Bachelors degree and a minimum 4-7 years of related experience in Sales, Business Development, Marketing or other related fields and/or equivalent combination of education and experience, preferably in Event and Banquet sales related industry; Proficient in Microsoft Word, Excel, and PowerPoint.
Posted 3 weeks ago
2.0 - 7.0 years
1 - 3 Lacs
Guwahati
Work from Office
Responsibilities: * Manage staff performance & development * Oversee restaurant operations & finances * Ensure customer satisfaction & safety * Collaborate with Team to assess the Purchase Requirement * Train & supervise staff
Posted 3 weeks ago
5.0 - 10.0 years
7 - 11 Lacs
Ahmedabad
Work from Office
Role & responsibilities Exposure to handling General administration Hotel booking, Rail/Air booking, knowledge of Visa-Passport procedure, Insurance activities, Event Management, Printing stationery, Vendor registration activity from customer end etc. Good correspondence and communication skills, Preferred candidate profile Proficiency in word, excel, Power Point. Knowledge of shorthand and typing skill is preferable.
Posted 3 weeks ago
6.0 - 12.0 years
8 - 14 Lacs
Chikmagalur
Work from Office
Should be able to Prepare Special South Indian Dishes Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and out-of-stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food.
Posted 3 weeks ago
1.0 - 3.0 years
5 - 8 Lacs
Jaipur
Work from Office
About the team: Swiggy Dineout is building India’s largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app. We are on a mission to change the way India dines out. If you are a foodie and equally passionate to redefine the experience of dining out, join our team to be a part of the Swiggy ride! Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant partners where users can save upto 40% on their dining bills when they pay their restaurant bills using the dineout feature on the Swiggy app Using the Dineout feature on the Swiggy app, users can discover and avail the best deals and discounts at restaurants, cafes, bars, and pubs in their city. Users can search for their favourite restaurants based on various parameters such as cuisine, location, price range, and availability. For customers, our vision is to become their default app for all their dining-out occasions. We intend to do so by building a full stack solution for them to discover restaurants they might like, make a table reservation, make payment, and avail the best discounts/value across restaurants. For restaurants, our vision is to become their de facto platform of choice to grow their dine-in business. We aspire to do so by becoming the most cost-efficient marketing channel for them to build their brand, drive demand and acquire & engage customers. Sign Contracts with restaurants and handle inquiries from existing and new clients Gather sales lead from the market and approach restaurants actively for conversion Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same (such as discounting constructs, adding images & descriptions in the menu, reducing cancellation etc) Grow revenue for Swiggy Dineout through upselling, cross-selling, Ads investment, and other channels as may be applicable A person has to complete sales reporting activities for Swiggy, including competition intelligence, keeping track of partner visits, and recent trends in the city which he or she manages Should be able to handle potential clients when on the field as the first in command The individual will be responsible for their hired City and will be required to move and set base in the City. Desired Skills : Knowledge of e-commerce activities or how the food delivery industry works (Not mandatory) Confident, Pleasing, and a go-getter personality Decent communication skills in English & Effective local language skills are mandatory Should have basic numerical skills (Eg. growth degrowth) Good Negotiation and influencing skills Self-motivated and driven by targets. Knowledge of MS Office or a similar suite is a plus "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"
Posted 3 weeks ago
0.0 - 1.0 years
1 - 3 Lacs
Madurai, Salem, Chennai
Work from Office
Role & responsibilities Greeting and welcoming passengers, and solving issues. Checking in baggage. Making reservations. Assist in Baggage and Cargo Ramp Operations Baggage Screening, Staff Screening, Security Check Interested candidates kindly call HR NISHA - 7418259706 HR Shwetha- 7358359706 Aviation Diploma or Airline Certification Course Preferred. Preferred candidate profile Minimum 10th or +2 or a Graduate Good Communication skills Age between 18-29 yrs. Immediate Joining. Vacancies available in Chennai, Bengaluru, Coimbatore, Kerala Airports Perks and benefits PF,ESI, INCENTIVES, CAB ALLOWANCES, SALARY INCREMENT.
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Visakhapatnam
Work from Office
Fresher or minimum experience Required Candidate profile Fresher or exp Perks and benefits food , accomodation, incentives
Posted 3 weeks ago
3.0 - 8.0 years
2 - 7 Lacs
Mumbai
Work from Office
Dear All, We at Lodha are hiring for F&B Executive role in Hospitality & Property Management department for our multiple projects in Mumbai. Job Profile - Manage day-to-day kitchen operations and culinary team and execution of daily food service, quality, technique, portion, presentation and food cost control Key Responsibilities - Maintaining proper service standards of the site Maintaining proper documentation and storing of materials Maintaining proper inventory of CGS and stores. Making sure cleanliness and upkeep of the pantry as per hygiene and mystery audit points. Maintaining opening and closing checklist. Ensuring service standards are followed as per site. Maintaining proper inventory of CGS and stores. Briefing team about hygiene and mystery audit. Other duties as assigned Training staff and ensuring the team is aware of their responsibilities Ensuring smooth functioning of the operations Communicate and delegate tasks to the team Assist other departments wherever necessary and maintain good working relationships Skills- Customer oriented approach Excellent communication, interpersonal and leadership skills Critical thinker and problem-solving skills Team player Good organizational and time-management skills' Qualification- Full time Graduate
Posted 3 weeks ago
0.0 - 2.0 years
1 - 3 Lacs
Noida, Gurugram
Work from Office
Only for: BHM/DHM/Hospitality degree holder POST: Internship/Fresher/Site/MNC Cafeteria Operation management. • Fix Salary • On job training then permanent • Company payroll • On spot joining • Experience holders are also applicable. Required Candidate profile Mandatory qualification: BHM/BHMCT/DHM. Experience: 0- 1yr for fresher urgent joining WhatsApp: 9971022627
Posted 3 weeks ago
5.0 - 8.0 years
2 - 4 Lacs
Thane
Work from Office
Key Responsibilities: Assist in researching and compiling destination-specific information (attractions,accommodations, local experiences, dining, travel tips, etc.) Support the product/destination team in developing travel itineraries and destination packages. Coordinate with local vendors, guides, and partners to gather updated information and pricing. Client consultation on calls and emails Follow up of the clients Help maintain and update the internal destination database and content library. Contribute to content creation for destination guides, blog articles, and marketing material. Support the team in quality-checking destination content and ensuring alignment with brand standards. Assist in tracking competitor offerings and emerging travel trends. Skills required: Pursuing or recently completed a degree/diploma in Travel & Tourism, Hospitality,Communications, or a related field. Strong research and writing skills with an eye for detail. Passion for travel and an eagerness to learn about global destinations. Ability to work independently and as part of a team. Proficient in Microsoft Office/Google Workspace Excellent communication and organizational skills.
Posted 3 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
Thane, Pune
Work from Office
Key Responsibilities: Engage with clients to understand their travel preferences, budget, and purpose of travel. Recommend suitable destinations, travel packages, and experiences tailored to individual needs. Create customized domestic and international travel packages including sightseeing, accommodation, and activities. Stay up to date on trending destinations, seasonal offers, and partner promotions. Prepare travel quotes and finalize itineraries based on client approval. Handle bookings for flights (GDS and LCC), hotels, transfers, cruises, and local tours. Coordinate with DMCs (Destination Management Companies), hotels, and suppliers to confirm arrangements. Issue air tickets, vouchers, and travel documents efficiently and accurately. Serve as the single point of contact for clients from inquiry through post-travel feedback. Provide pre-travel briefings and on-trip assistance. Proactively engage past clients with new offers, or personalized travel ideas to encourage repeat bookings. Resolve client issues or complaints with tact and professionalism. Maintain detailed records of all bookings and client communications. Work with internal teams to ensure visa documentation and insurance are processed in time. Coordinate invoicing and payment collection in line with company policies.
Posted 3 weeks ago
5.0 - 10.0 years
3 - 6 Lacs
Mumbai, Thane
Work from Office
Restaurant managers should oversee day-to-day operations in restaurants. Recruiting, training and supervising staff. Agreeing and managing budgets. Planning menus. Ensuring agreement with licensing, hygiene and health and safety regulation. Promoting and marketing the business on their level. Overseeing stock levels. Handling customer enquiries and complaints. Taking reservations. Greeting and advising customers. Problem solving. Preparing and presenting staffing/sales reports. Keeping statistical and financial records. Assessing and improving profitability. Coordinating with customers, employees, suppliers, licensing authorities and sales representatives. Making improvements to the running of the business and developing the restaurant. Ensuring all staff are knowledgeable about menu offerings and individual agreements. Reducing operational cost and identifying and measures to cut wastage. Responding to customer feedback and resolving conflicts effectively. Estimate future needs for goods, kitchen utensils and cleaning products. Organize and supervise staff Coordinate daily front and back-office operations.
Posted 3 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Mumbai
Work from Office
Workspace Experience Enabler (Community Executive/Front Office Supervisor) Work Dynamics (Integrated Facilities Management) OVERALL ROLE This position is responsible for creating Delight by breeding a Customer-Centric Experience for occupants of a large upscale modern office with the focus on providing outstanding Experience in the Workspace. Incumbent will have a deep understanding of the Workspace and the surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the employees present. Ideal Experience Bachelors degree/ Degree in Hotel Management, business or other related field; Experience of 1 - 3 years in hospitality hotel & aviation Industry / Coworking spaces Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Proficient in MS Office suite Excellent communication verbal and written. MAJOR RESPONSIBILITIES Establish direct relationship with the employees working from the office Single Point of Contact of employees working from office for issues resolution & workspace change within the premises Respond and close all service tickets and feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines for using office amenities for (incl. data from housekeeping and engineering teams) Have periodic connects with all point of contact of different business to understand their perspective of service Plan and execute employee engagement events in line with client expectations Consolidate feedback to management team regularly for ongoing improvement implementation Report any concerns or patterns in employee feedback periodically to assistant workspace experience manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc. Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management.
Posted 3 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm IRitika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
0.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Hyderabad
Work from Office
Work Dynamics What this job involves: Leading daily Facility operations Are you a seasoned facilities expert with solid leadership skills Working with a team, youll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measuresand ease the path for compliance with these. Youll also boost on-site operations by promoting best practices and developing better processes. On top of these, youll be at the helm of property safety by encouraging adherence to health and safety standards. Getting the clients thumbs up . You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best. Youll be working frequently with clients thats why youll need to build strong relationships with them. Youll be expected to proactively make sure that the clients expectations are always met. Youll also serve as the main point of contact for any facilities-related concerns. Keeping an eye on contracts and the budget In this role, as a AFM Site Lead you will take charge of the sites budget, accounting and financial operations. Youll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget. Fostering teamwork and excellence Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our peoples growth and development through training and coaching sessions. Youll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, youll ensure that the team is constantly motivated, and that trust and work ethics prevail among members. Preparing and submission of MMR Preparing daily report and sharing with client Ensure all JLL POs are in place before executing jobs Ensure all monthly reports are shared in time Review of incident report before sharing with client Ensure JLL Tools ( E Fit ) implementation and track closures Ensure all data is uploaded in CMMS as per timelines Ensure all R&M related activities are monitored Ensure to have weekly meetings with team and share MOM Close monitoring of tickets and ensure closed within TAT Ensure faade cleaning and water tank cleaning is completed as per schedule Closely monitor PPM activities and ensure completion as per schedule Approving invoices in CAAPS with necessary evidence Review of pantry and HK, PH consumable and ensure there are no shortages and internal transfer of material Working on Site SLA/KPI and ensure submission is done on time Ensure risks are always highlighted and taken care. Ensure all Audit and compliance documents are updated and available for review as required by client. Ensure 52 weeks calendars is updated and evidence are shared as per timelines. Putting safety in your hands First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm. Sound like you To apply you need to be: Adept at facilities management Graduation in Hotel Management Hospitality Expert and having eight years + experience in facilities management with min 2 years working as Site Lead Site SPOC with a working knowledge of occupational safety, and exposure to managing 24x7 operations site BPO set up may also give you leverage in getting the job. You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement. Highly analytical and engaging The ideal candidate can effectively resolve complex issues through quantitative methods and holistic approaches. Youll also need to be a goal-oriented manager who is an expert in health and safety requirements, vendor management and property technical systems management. Youll spend a lot of time working with different kinds of peoplethats why strong verbal and written communication skills are essential. Think you can ace this job Apply now and lets discuss!
Posted 3 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
Duties & Responsibilities Food & Beverage Day to day cafeteria operations incl managing of outsourced catering partners, upkeep & maintenance, record-keeping, employee interface, feedback gathering, etc. Pantry operations incl controls, record-keeping, etc. All aspects of quality control in catering services, incl compliance with Aricent EHS norms & SLAs, & monitoring of caterers production facilities, etc Statutory compliances, incl food hygiene, laboratory testing, pest control, reports, etc Responsibility of catering services equipment, incl inventory, breakage control, upkeep & maintenance, etc Effective management of sub-contractors such as caterers, & other related vendors, and their onsite staff Assistance in identification & shortlisting of various categories of F&B vendors Menu planning and compliance Manpower Operational responsibility for all contract staff (direct & indirect) involved in catering services Training of catering services staff (direct & indirect) in F&B service, Kitchen Stewarding, & soft skills. Grooming in discipline, conduct, dress code and hygiene Conferencing, Meetings Customer Visits & Event Catering Co-ordination and handling of all conferences, meetings & related activities Operation of conferencing infrastructure Co-ordination of F&B hospitality during customer visits
Posted 3 weeks ago
5.0 - 10.0 years
4 - 6 Lacs
Bengaluru, Delhi / NCR
Work from Office
Brand : Taco Bell India Designation : ARM/ RGM Department- Restaurant Operations Work Location : Bangalore, Delhi Performance Bonus - 25% Additional to the CTC paid Age Limit- Max 35 years Job Description: Process Champion Closing & Opening of the restaurants Training Coordinator for the restaurants Ensures complete and timely execution of corporate & local marketing plans Rostering for team members Champions recognition and motivation efforts Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Assists Restaurant General Manager in interviewing & hiring team members Takes disciplinary action Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program Ensures food quality and 100% customer satisfaction Skills Required: - Good Communication - Leadership Skills - Ready to work in pressure handling environment - experience working in QSR or Food Industry Please apply only if you have a minimum 2 Years experience in QSR industry.
Posted 3 weeks ago
0.0 - 4.0 years
0 Lacs
kannur, kerala
On-site
Those candidates who completed Hotel Management and looking for a career in fast food restaurants can apply here. Candidates looking for part time job can also apply. We provide food and accommodation for free. Job Type: Part-time Expected hours: No less than 45 per week Schedule: Monday to Friday Rotational shift Weekend availability Work Location: In person,
Posted 3 weeks ago
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