3375 Hotel Management Jobs - Page 16

Functions as the strategic business leader of the propertys Hotel Operations Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives The position ensures Hotel Operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area CORE WORK ACTIVITIES Managing Profitability Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer Analyzes service issues and identifies trends Makes and executes the necessary decisions to keep property moving forward toward achievement of goals Works with hotel management team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution Managing Revenue Goals Monitors hotel operations sales performance against budget Reviews reports and financial statements to determine hotel operations performance against budget Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results Leading Operations and Department Teams Champions the brand s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams Develops systems to enable employees to understand guest satisfaction results Communicates a clear and consistent message regarding departmental goals to produce desired results Managing the Guest Experience Reviews guest feedback with leadership team and ensures appropriate corrective action is taken Responds to and handles guest problems and complaints Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations Managing and Conducting Human Resources Activities Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results Ensures employees are treated fairly and equitably Ensures that regular, ongoing communication is happening in Operations (eg, pre-shift briefings, staff meetings) Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process Conducts annual performance appraisal with direct reports according to Standard Operating Procedures Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary

Functions as the strategic business leader of the propertys Hotel Operations Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives The position ensures Hotel Operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area CORE WORK ACTIVITIES Managing Profitability Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer Analyzes service issues and identifies trends Makes and executes the necessary decisions to keep property moving forward toward achievement of goals Works with hotel management team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution Managing Revenue Goals Monitors hotel operations sales performance against budget Reviews reports and financial statements to determine hotel operations performance against budget Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results Leading Operations and Department Teams Champions the brand s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams Develops systems to enable employees to understand guest satisfaction results Communicates a clear and consistent message regarding departmental goals to produce desired results Managing the Guest Experience Reviews guest feedback with leadership team and ensures appropriate corrective action is taken Responds to and handles guest problems and complaints Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations Managing and Conducting Human Resources Activities Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results Ensures employees are treated fairly and equitably Ensures that regular, ongoing communication is happening in Operations (eg, pre-shift briefings, staff meetings) Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process Conducts annual performance appraisal with direct reports according to Standard Operating Procedures Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary

Position functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues, and maximizes the financial performance of the department and develops positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. CORE WORK ACTIVITIES Managing Profitability Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer. Analyzes service issues and identifies trends. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. Managing Revenue Goals Monitors hotel operations sales performance against budget. Reviews reports and financial statements to determine hotel operations performance against budget. Coaches and supports operations team to effectively manage occupancy & rate, wages, and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results. Leading Operations and Department Teams Champions the brand's service vision for product and service delivery and ensures alignment amongst the hotel leadership teams. Develops systems to enable employees to understand guest satisfaction results. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing the Guest Experience Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Responds to and handles guest problems and complaints. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction. Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations. Managing and Conducting Human Resources Activities Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. Ensures employees are treated fairly and equitably. Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings). Fosters employee commitment to providing excellent service, participates in daily stand-up meetings, and models desired service behaviors in all interactions with guests and employees. Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs), and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Champions change, ensures brand and regional business initiatives are implemented, and communicates follow-up actions to team as necessary.

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post-graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey! To be considered for an internship, you must be a current college or university student. Want to join us Apply now! Marriott International is the world's largest hotel company, with more brands, more hotels, and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.,

As a Waiter/ Food & Beverage Steward at Club Bellezea- Numbiar Hospitality LLP, you will play a crucial role in delivering exceptional customer service and ensuring a memorable dining experience for all guests. Your primary responsibility will involve greeting and welcoming guests in a friendly and professional manner, taking and serving food and beverage orders accurately, and providing menu recommendations when required. Your strong communication and interpersonal skills will be essential in addressing any concerns or issues raised by guests, thereby ensuring their satisfaction. Attention to detail and accuracy are key traits that you should possess to maintain cleanliness and hygiene standards in the dining area, as well as handle cash transactions with precision. Working effectively in a team environment is important, as you will collaborate with the kitchen staff to ensure timely and efficient service to guests. Your ability to multitask and prioritize tasks will be beneficial in handling various responsibilities such as assisting in the setup and breakdown of the dining area, attending training sessions to stay updated on menu changes and promotions, and following all food safety and sanitation standards diligently. While prior experience in the food and beverage industry is an advantage, it is not mandatory for this role. The company offers a competitive salary range and opportunities for growth and development within the organization. If you are someone with excellent customer service abilities, basic math and cash handling skills, and a flexible schedule including evenings and weekends, we welcome you to join our team at Club Bellezea- Numbiar Hospitality LLP in Bangalore, Karnataka, India.,

A spa manager is the person who keeps everything running smoothly in a spa. They are responsible for both the customer experience and business operations . When you walk into a spa, and everything feels calm, clean, and organized, that's usually the result of a manager's careful planning. They handle daily operations, manage appointments, and make sure every guest feels welcomed and cared for. Among these duties, spa managers also lead teams of massage therapists, estheticians, and receptionists. They create a positive work environment and support their staff in delivering excellent service. It's a role that brings together management, hospitality, business sense, and a passion for wellness.

Responsibilities: * Collaborate with kitchen & front desk teams * Oversee restaurant operations & staff * Ensure guest satisfaction & profitability * Manage inventory, scheduling & budgeting *Handling Reviews

Our Hotel Brown's Hotel is London's first hotel It opened its doors on Albemarle Street in 1832 Since then we have hosted famous guests from all walks of life Located in Mayfair, we are just moments away from the famed Bond Street boutiques, Dover Street Market, The Royal Academy of Arts and many independent art galleries As part of the Rocco Forte Hotels group, Brown's Hotel embodies the brand's philosophy of blending local character with world-class hospitality Rocco Forte Hotels is a collection of iconic establishments that celebrate the uniqueness of each location, allowing team members to express their authentic selves while ensuring that every guest enjoys a personalized, local experience Your Key Responsibilities You will be responsible for the immaculate preparation of our beautiful hotel rooms Joining the dedicated housekeeping department, you will be integral in ensuring our guests experience the high levels of comfort and quality they expect from the Rocco Forte name Your exacting standards and natural flair ? a sparkling mirror here, a perfectly placed cushion there ? will ensure our guests feel relaxed and pampered from the moment they step into their room While happy working alone, youll also thrive as part of a team, communicating with colleagues with confidence and sensitivity As a valued part of the Forte family, you will: Clean and maintain rooms to the highest standards Restock supplies and ensure amenities are in place Respond promptly and courteously to guest requests Maintain cleanliness and organization in assigned areas Report maintenance issues or damages to management Uphold hygiene and safety standards at all times Who We Are Looking For We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests We are looking for team members who bring: A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry Enthusiasm and a strong work ethic The ability to work in a fast-paced environment & handling multiple tasks The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members Independence while collaborating effectively within teams and across departments A commitment to maintaining high standards of hygiene, health, and safety Why join us at Rocco Forte Hotels Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry Working With Us Provides Access To The Following Perks Discounted rates across our collection of iconic hotels ?25/?30 per night 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products Extensive learning and development opportunities Meals on duty Social activities and events Recognition programs & Annual awards Gym Membership Discounts Enhanced Maternity & Paternity Pay Pension Scheme Season Ticket Loan / Cycle to Work Scheme Employee Assistance Programme Ready to take your next step in your career Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another

We are looking for a highly motivated and skilled Commi 3 (Entry-Level Cook) to join our team at Bulls and Bears Bistro. The ideal candidate will have excellent culinary skills and be able to work well under pressure in a fast-paced environment. As a Commi 3, you will play a key role in ensuring the quality and consistency of our dishes. Roles and Responsibility Assist the Chef de Partie in planning and preparing menus for special events and functions. Maintain high standards of food quality, presentation, and safety. Collaborate with other kitchen staff to ensure efficient food preparation and service. Develop new recipes and menu ideas to enhance the dining experience. Participate in inventory management and ordering supplies. Ensure compliance with health and safety regulations and company policies. Job Requirements Proven experience as a cook or commis in a professional kitchen environment. Strong knowledge of food preparation techniques, ingredients, and cooking methods. Ability to work well under pressure and manage multiple tasks simultaneously. Excellent communication and teamwork skills. Familiarity with kitchen equipment and appliances. Commitment to delivering high-quality food products and exceptional customer service.

Oversee the entire Front Office operation to maintain high standards Set departmental objectives, work schedules, budgets, policies, and procedures Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork Ensure Team Members have current knowledge of the products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices Maintain good communication and working relationships with all departments at the property Monitor staffing levels to meet cover business demands Conduct monthly communication meetings and produce minutes Manage staff performance issues in compliance with company policies and procedures Recruit, manage, train and develop the Front Office team Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems

We are looking for a highly skilled and experienced professional to lead our R&D team in the food and beverages industry. The ideal candidate will have a strong background in research and development, with a focus on the food and beverages sector. Roles and Responsibility Develop and implement new product development strategies to drive business growth. Lead cross-functional teams to design and develop innovative products that meet customer needs. Conduct market research and analyze consumer trends to identify opportunities for innovation. Collaborate with suppliers and vendors to source high-quality ingredients and materials. Manage and optimize laboratory operations for efficient and safe product testing and development. Ensure compliance with regulatory requirements and industry standards. Job Requirements Proven experience in leading R&D teams in the food and beverages industry. Strong knowledge of food technology, nutrition, and culinary science. Excellent leadership and communication skills. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving skills. Experience with project management tools and software.

Hotel Sales Manager to lead our sales efforts and drive revenue growth Develop and execute strategic sales plans to maximize hotel revenue Manage sales team performance and provide regular training and support Salary 8LPA Contact Harpreet 9501852537

We are looking for a skilled Waiter/Waitress to join our team at Bulls and Bears Bistro, located in the IT Services & Consulting industry. The ideal candidate will have 1-6 years of experience. Roles and Responsibility Provide excellent customer service and ensure customer satisfaction. Manage tables, take orders, and serve food and beverages. Maintain a clean and organized workspace. Handle cash and credit transactions accurately. Work effectively as part of a team to achieve sales goals. Ensure compliance with health and safety regulations. Job Requirements Ability to work well under pressure and manage multiple tasks simultaneously. Excellent communication and interpersonal skills. Strong attention to detail and ability to maintain accuracy. Ability to lift heavy objects and stand for long periods. Familiarity with point-of-sale systems and inventory management software. Ability to work flexible hours, including evenings and weekends.

Jubilant Foodworks Limited is looking for Assistant Restaurant Manager|GE2|71136 to join our dynamic team and embark on a rewarding career journey Manage staff schedules and ensure that all staff are trained and providing excellent customer service Order and manage inventory, including food, drinks, and supplies Ensure that all health and safety standards are followed, including food safety regulations Maintain financial records and budgets, including managing cash flow and payroll Develop and implement marketing strategies to increase customer traffic and sales Address customer complaints and concerns in a timely and professional manner Collaborate with the owner and other managers to develop and implement long-term goals for the restaurant Hire and train staff members. Ensure that health and safety protocols are adhered to. Keep a meticulous record of income and expenses. Order ingredients in the correct quantities for the kitchen staff. Communicate with customers to receive feedback and manage complaints. Open and close the restaurant on time.

Deenanath Mangeshkar Hospital is looking for PATIENT ASSISTANCE PASS COUNTER RECEPTIONIST-6345 to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Front Desk Executive Bachelors / Masters Degree (Any Stream) 3 to 5 years of Experience working in a School Should possess Good Communication, Organizational and Technology Skills Ulwe - Navi Mumbai 2025-07-19

Billing Generation, Answering call, Day end report consolidation, We are looking for a highly skilled and experienced Receptionist to join our team at Vijaya Diagnostic Centre Limited. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service. Roles and Responsibility Manage the front desk, handle phone calls, and respond to emails professionally. Greet visitors, answer questions, and address concerns courteously. Coordinate appointments, schedule meetings, and manage patient records accurately. Handle billing and payment transactions efficiently. Maintain confidentiality and adhere to company policies. Develop and implement effective filing systems, both physical and digital. Job Requirements Proven experience in a similar role with excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment with multiple priorities. Strong organizational and time management skills with attention to detail. Proficient in Microsoft Office applications, including Word, Excel, and Outlook. Excellent problem-solving skills with the ability to think critically and creatively. Maintain confidentiality and handle sensitive information with discretion.

Position Overview: We are seeking a dynamic and customer-focused Front Office Executive to join our team at Fairmont Mumbai. As the first point of contact for our guests, the Front Office Executive plays a crucial role in ensuring exceptional service from arrival to departure. Key Responsibilities: Guest Relations: Greet guests warmly upon arrival, assist with check-in/check-out procedures, and provide personalized assistance throughout their stay to ensure a memorable experience. Reservation Management: Handle guest inquiries and reservations efficiently, ensuring accuracy and attention to detail. Front Desk Operations: Manage the front desk area, including answering phone calls, responding to emails, and handling guest requests promptly and professionally. Payment Processing: Process guest payments, handle cash transactions, and maintain accurate records of financial transactions. Room Allocation: Coordinate room assignments based on guest preferences, availability, and special requests. Information Dissemination: Provide guests with information about hotel facilities, services, and local attractions, assisting them in making the most of their stay. Problem Resolution: Address guest concerns and complaints promptly, seeking solutions to ensure guest satisfaction and retention. Team Collaboration: Work closely with other departments, including housekeeping and maintenance, to ensure seamless guest experiences and resolve any issues that may arise. Administrative Duties: Perform general administrative tasks, including filing, data entry, and maintaining guest records. Previous experience in a similar role within the hospitality industry is preferred. Exceptional customer service skills with a friendly and outgoing personality. Strong communication skills, both verbal and written, with pr

We are looking for a dynamic Guest Relations Associate to join our team at Fairmont Mumbai. In this role, you will be the face of the hotel, responsible for creating memorable experiences for our guests and ensuring their stay exceeds expectations. Key Responsibilities: Warm Welcome: Greet guests upon arrival with a warm and friendly demeanor, providing a personalized and memorable welcome experience. Guest Assistance: Assist guests with check-in and check-out procedures, ensuring a seamless and efficient process while maintaining the highest levels of hospitality. Anticipate Needs: Anticipate guest needs and preferences, proactively offering assistance, information, and recommendations to enhance their stay. Problem Resolution: Act as a point of contact for guest inquiries, concerns, and complaints, resolving issues promptly and effectively to ensure guest satisfaction. VIP Services: Provide personalized services to VIP guests, including arranging special amenities, coordinating special requests, and ensuring VIP preferences are met. Concierge Services: Assist guests with reservations, transportation arrangements, and recommendations for dining, entertainment, and sightseeing options. Guest Communication: Maintain clear and open communication with guests, keeping them informed about hotel services, facilities, and special events. Relationship Building: Build and maintain strong relationships with guests, ensuring their loyalty and satisfaction with their Fairmont Mumbai experience. Team Collaboration: Collaborate with other departments, including front office, housekeeping, and food and beverage, to ensure seamless guest experiences and resolve any issues that may arise. Previous experience in guest relations, customer service, or hospitality is preferred. Excellent interpersonal and communication skills, with fluency in English (additional languages are a plus). Strong problem-solving abil

Scope and General Purpose of Job: To be responsible for planning, managing, controlling, coordinating and participating in Talent & Culture activities. Main Duties: Administration Guide management to formulate and fairly implement appropriate human resources policies and procedures. Manage the Human Resources department ensuring activities are in keeping with operational stipulations/initiatives of Accor India. Responsible for preparing the annual Human Resources Business Plan ensuring the objectives fully addresses the business objectives of the hotel and needs of the employees. Ensure all practices are complete, in keeping with local legislation. Route documentation to relevant offices in a timely manner. Overseeing the timely and confidential management of employee data. Ensure that all departments have a complete set of Departmental Operations Manuals, which are annually reviewed to reflect current standards of performance. To ensure that an efficient and accurate filing system, both manuals as well as electronically is maintained at all times. To ensure steps to curtail absenteeism and disciplinary issues and take necessary and timely legal action when required. To ensure adherence / compliance of relevant legal statues/returns. To ensure that employee facilities are maintained and cleaned to Accor s standards of operation, including the Employee Restaurant, Locker Rooms, and Clinic etc. Operational Recruitment and Selection To maintain a systematic recruitment and selection process, maintaining a database of internal and external candidates for Accor employment, whereby the primary focus is to provide development opportunities and promotions from within the company, with external recruitment as back up. To establish an effective external recruitment procedure to obtain the best talents in the market place at competitive, but responsible remuneration packages. To ensure that the external recruitment takes place through batches so that the new joiners are properly inducted into the system, along with the Orientation Program. Ensure that the hotel adheres to approve staffing levels, job titles and organization structure in accordance with Accor India payroll initiatives. Ensure that Job Descriptions, Employee Specifications and Task Lists are correctly administered and recorded in employee s personal files. Recommends suitable employees for inter-company transfers and maintains regular communication with identified candidates. Ensure recruitment and advertising reinforces the corporate identity, projects a professional image and is used as a last resort. Represents hotel in meeting government requirements, coordinating with Department of Manpower, Department of Immigration, Hygiene and Health authorities. Maintains close relationship with academic institutions and hotel schools. Manpower Planning Coordinate and update Manpower Plans ensuring that adequate succession planning is in place to satisfy turnover requirements. Manages hotel Evaluation and Appraisal processes. Coordinates and approves transfers and promotions at Guest Services & Operations Support and Team Leader level ensuring hotel moves towards Zero Based Staffing Guide. Review Manning requirements every year before the Business Plan exercise in line with the Business strategies. To continuously question the ideal mix of Full Time, Contract and Outsourced employees in each Department. Compensation and Benefits Research competitive compensation and benefits packaging, benchmarking costs, ensuring the hotel remains competitive. Coordinate and approve the annual review of organization charts and benefits grids. Administer annual salary review proposals ensuring equality and fairness Manage HR computer systems to effectively manage payroll. Manage employee insurance programs. Coordinate Change of Status processing to ensure accurate payroll reporting. Manage leave liability in accordance with established policy following the scheduler system. Personnel Ensure close and professional relationships are established and maintained between management, employees, Accor India representatives, other Hotels, government officials and the local community. Represent management in dealings and disputes. Ensure open communication and transparent management style Ensure consistent and fair Grievance handling and Misconduct management providing professional counselling and coaching to correct inappropriate behaviors Ensure that an effective Communications Program is implemented that maximizes employee s awareness of our objectives, philosophy and operating concepts. Effectively communicate core values and behavioral standards to all levels of staff Develop a complete package of employee collateral and learning aides to ensure a high level of professional and personable conduct in keeping with accepted standards. Ensure the effective dissemination of corporate materials. With the Training Manager plan and publish Annual / Monthly / Quarterly Consolidation Plan and Electronic Newsletter. To counsel employees on career prospects, job related and personal matters, discipline etc. To administrate and supervise the Hotel employee recognition programs as outlined in the Policies and Procedures To ensure robust Exit Management system To take employee feedback through Accor talk along with the General Manager and employee feedback surveys. Take an active involvement in the Welfare, Safety, Development and Well-being of employees providing advice, counselling and truthful, diplomatic feedback. Provide sufficient training and development opportunities to ensure subordinates are confident, well trained and professionally equipped to deal with the demands of their function. Ensure high standards of personal presentation and grooming, positive guest interaction and respect shown to colleagues for all employees under your supervision. Prudently balance the management of resources and standards of service to meet the financial goals of the hotel and the guest expectations levels of our guests. Respond to changes as dictated by hotel, industry and company. Exercise responsible management and positively representing the hotel management team and Accor India. Occupational Health & Safety Employee Responsibility All employees to safeguard their health and safety, and the health and safety of others, in the workplace. Replacement and Temporary Mission: Be ready and responsible for any job, which may be assigned by the Management. Employee Responsibility All employees to safeguard their health and safety, and the health and safety of others, in the workplace.

KEY RESPONSIBILITIES: • Greet and welcome guests with a warm and professional demeanor. • Ensure a smooth check-in process, maintain visitor logs, and issue visitor passes. • Coordinate with internal teams to ensure meetings and guest arrangements are in place (conference room bookings, refreshments, etc.). • Handle guest inquiries and provide accurate information about the organization or redirect them appropriately. • Manage incoming calls and route them to relevant departments or personnel. • Oversee the general upkeep of the front office/reception area and maintain a presentable environment. • Provide support for office events, corporate meetings, and internal hospitality arrangements. • Assist in travel and accommodation coordination for guests and senior management when required. • Maintain confidentiality and professionalism in handling sensitive information or VIP visits. • Collect feedback from visitors to continuously improve guest experience. KEY SKILLS AND COMPETENCIES: Excellent communication and interpersonal skills. • Presentable, professional, and courteous demeanor. • Strong organizational and multitasking abilities. • Proficiency in MS Office (Word, Excel, Outlook). • Fluent in English and Hindi; knowledge of a regional language is an added advantage. • Customer-centric mind-set with attention to detail.

Book My Laundry is looking for Laundry Technician to join our dynamic team and embark on a rewarding career journey Conducting electrocardiogram (EKG), phonocardiogram, echocardiogram, and stress tests by using electronic equipment. Ensuring cardiology patients are comfortable by answering any questions they have about the tests. Recording the results of cardiological tests and consulting with the physician on duty to schedule any follow-up tests. Assisting physicians during non-evasive cardiological procedures by monitoring the patients' heart rates and alerting the physicians to any readings outside normal ranges. Maintaining cardiological equipment and supplies with daily cleanings and adjustments. Recording supply inventory levels and restocking the supply storeroom accordingly. Troubleshooting problems with cardiological equipment and reporting any malfunctions to superiors. Staying up-to-date with cardiological developments by attending conferences and participating in research projects

Hotel Paramos Inn is looking for Restaurant Supervisor to join our dynamic team and embark on a rewarding career journey Oversee daily operations of the restaurant, ensuring smooth workflow and efficiency. Manage and train restaurant staff, providing guidance and support. Monitor service quality and address customer concerns. Ensure compliance with health and safety regulations. Collaborate with the kitchen team to ensure timely food delivery. Monitor inventory levels and assist with ordering supplies. Prepare and present reports on restaurant performance to management. Participate in marketing and promotional activities to attract customers.

Hotel Paramos Inn is looking for Housekeeping Staff to join our dynamic team and embark on a rewarding career journey Maintain cleanliness and organization of guest rooms and public areas. Follow cleaning schedules and procedures to ensure high standards. Replenish supplies and amenities in guest rooms. Report maintenance issues and damages to management. Adhere to safety and hygiene regulations. Provide excellent customer service to guests. Participate in training and development activities. Assist with other tasks as needed to ensure smooth hotel operations.

Hotel Paramos Inn is looking for Restaurant Manager to join our dynamic team and embark on a rewarding career journey Manage staff schedules and ensure that all staff are trained and providing excellent customer service Order and manage inventory, including food, drinks, and supplies Ensure that all health and safety standards are followed, including food safety regulations Maintain financial records and budgets, including managing cash flow and payroll Develop and implement marketing strategies to increase customer traffic and sales Address customer complaints and concerns in a timely and professional manner Collaborate with the owner and other managers to develop and implement long-term goals for the restaurant Hire and train staff members. Ensure that health and safety protocols are adhered to. Keep a meticulous record of income and expenses. Order ingredients in the correct quantities for the kitchen staff. Communicate with customers to receive feedback and manage complaints. Open and close the restaurant on time.