Job Title: Front Desk Manager Location: Hotel Cloud 7, Nainital Salary: Competitive salary + Free Food & Accommodation(if required) Reporting To: Hotel Owner / Manager Job Overview: We are looking for a dedicated, honest, and hardworking Front Desk Manager to manage the reception and support day-to-day hotel operations. This is a live-in role at a small boutique hotel, best suited for someone who is hands-on, organized, and willing to multitask. The ideal candidate will play a key role in guest satisfaction and overall hotel management, including helping in housekeeping, kitchen tasks, and procurement when required. Key Responsibilities: Front Desk & Guest Handling: Greet and assist all guests in a warm, courteous, and professional manner. Manage check-ins, check-outs, and booking records (online, phone, walk-ins). Answer phone calls and respond to guest inquiries efficiently. Ensure smooth communication with guests for local services, sightseeing, etc. Collect guest feedback and ensure service recovery, if needed. Cash & Register Maintenance: Maintain daily cash register for all income and expenses. Keep a laundry register to track guest laundry and internal usage. Update the consumables register to track all housekeeping, kitchen, and guest-use supplies. Maintain accurate records of daily procurement (vegetables, groceries, toiletries, etc.). Report daily to the hotel owner with a summary of cash status and consumables used/purchased. Support in Daily Operations: Assist housekeeping in room readiness, linen management, and cleaning. Support the kitchen team during busy hours with basic tasks. Take care of the purchase and stocking of essential items from the local market. Monitor inventory levels and notify the owner about shortages in advance. Administrative Duties: Help in maintaining hotel files, bills, invoices, and guest ID records. Manage booking portals and OTA updates (if required). Coordinate with vendors for timely supply of goods/services. Key Attributes Expected: Hardworking, honest, and transparent in all dealings. Reliable and responsible with a positive attitude toward guests and co-workers. Willing to adapt and learn various aspects of hotel operations. Strong communication and reporting skills. Trustworthy when handling cash, inventory, and sensitive information. Qualifications & Skills: Prior experience in hotel front desk or hospitality preferred. Basic knowledge of MS Excel, phone apps, and hospitality software is a plus. Fluent in Hindi and basic English; local language understanding is an advantage. Should be comfortable with flexible working hours. Perks & Benefits: Free accommodation provided within hotel premises. Learning opportunity in all departments of hotel management. Growth in a respectful, team-oriented environment. Direct mentorship and trust from the hotel owner. Job timings: 7am to 7 pm On job training for one month is mandatory. HR Policy can be reviewed before signing for the job.