Company Description Hotel AP Palace is an individual and family services company based in Near chanti mai mandir,, Motihari,, Bihar, India. We are dedicated to providing exceptional hospitality services to our guests, ensuring a comfortable and memorable experience. We pride ourselves on our customer-centric approach and commitment to excellence in the heart of Motihari. Role Description This is a full-time on-site role for a Manager at Hotel Ap Palace, located in Motihari. The Manager will oversee daily operations, manage staff, ensure customer satisfaction, and maintain high standards of service. Responsibilities include handling guest inquiries and complaints, coordinating housekeeping and maintenance activities, monitoring financial performance, and implementing hotel policies and procedures. Qualifications Experience in hotel management, hospitality, or customer service Strong leadership and team management skills Excellent communication and interpersonal skills Problem-solving and conflict resolution abilities Proficiency in financial management and budgeting Ability to work flexible hours, including weekends and holidays Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
Role Overview: As a Manager at Hotel AP Palace in Motihari, your role will involve overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining high service standards. You will handle guest inquiries and complaints, coordinate housekeeping and maintenance activities, monitor financial performance, and implement hotel policies and procedures. Key Responsibilities: - Manage daily operations of the hotel - Supervise and lead the staff to deliver exceptional service - Address guest inquiries and resolve complaints efficiently - Coordinate housekeeping and maintenance tasks - Monitor financial performance and implement budgeting strategies - Ensure adherence to hotel policies and procedures - Work flexible hours, including weekends and holidays Qualifications Required: - Experience in hotel management, hospitality, or customer service - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Proficient in problem-solving and conflict resolution - Financial management and budgeting proficiency - Bachelor's degree in Hospitality Management, Business Administration, or related field preferred,