Home Medix (India) Private Limited

Key Responsibilities 1. Scheduling: Coordinate with customers and technicians to schedule equipment repairs, maintenance, and installations. 2. Dispatching: Assign service requests to technicians, ensuring timely and efficient response. 3. Communication: Serve as a primary point of contact for customers, providing updates on service requests and resolving issues. 4. Service Request Management: Manage service requests, track progress, and ensure completion. 5. Parts Management: Coordinate with parts department to ensure availability of necessary components for repairs.